I attended the practice when it was an independent. I must admit I was a little concerned when it changed to Bayfields and wondered if I would still receive the high level of care. However, I didn't n... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ear Wax Removal: needed an appointment fairly urgently as wax build up was causing pain. Tried booking late afternoon and Bayfields got me in the next morning and all was well. Saw Joanne at the York... See more
Always a friendly and efficient service at Bayfields York. I had a free hearing check this visit which was quick and easy. The optician Amelia was so lovely and explained the photos of t... See more
Lizzie is a confident creative member of staff (I don't know how to describe her formal role) We have been working for some time on how best to combine my use of specs and lenses. We both agreed th... See more
Company replied
Company details
About Bayfields Opticians & Audiologists - York
Written by the company
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company

- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.

Contact info
17 Micklegate,, YO1 6JH, York, North Yorkshire, United Kingdom
- 01904 653297
Comprehensive eye tests
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Bayfields Opticians & Audiologists - York
Appointment started punctually
Appointment started punctually. Client-friendly manner by optician . Complimentary comments re.the state of my eyes given my age very reassuring.
In summary avery pleasant experience.

Reply from Bayfields Opticians & Audiologists - York
All good
I found optician Lizzy McCaffrey very competent and I felt comfortable at all points in her examination of my eyes. I was very happy that my eyes were in a stable condition and I could go 2 years before the next examination.

Reply from Bayfields Opticians & Audiologists - York
Andrew is always so helpful and gets…
Andrew is always so helpful and gets things sorted with no fuss

Reply from Bayfields Opticians & Audiologists - York
Audologist and optician both made the…
Audologist and optician both made the processes easy and comfortable (and both had a sense of humour). The receptionist was friendly. Could have done with a drink (water?) to refresh me.
Wonderful kind optician
Wonderful kind optician, helped me with lots of my concerns and helped sort them out.
Thoughtful customer service
Everyone was very helpful and the…
Everyone was very helpful and the optician was excellent
Easy to book appointment online. Friendly service, on time.
Easy to book appointment online.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







