B BagelReviews 

125
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I can't say enough good things about this bagel shop! The staff is always incredibly friendly, welcoming, and attentive, making every visit a great experience from the moment you walk in. The b... See more

Rated 5 out of 5 stars

We ordered 3 platters of mixed seeded/plain bagels for an office event (pastrami, salmon, vegetarian). This was plenty for 17 people...some were left over after lunch but polished off by the end of th... See more

Company replied

Rated 4 out of 5 stars

Very good for catering purposes. Sandwiches always very fresh. Good sweet treats as well. Would love it if they had a crudités platter on the catering menu ... this could be accompanied by some... See more

Company replied

Rated 5 out of 5 stars

B Bagel generously reached out to offer us, a charity, a voucher for a free taster platter. It was easy to redeem and I picked it up from the Soho shop as there is no delivery option to SE4, early one... See more

Company replied

Company details

  1. Bagel Shop
  2. Bakery
  3. Cafe
  4. Catering Food and Drink Supplier
  5. Caterer
  6. Sandwich Shop

Written by the company

Big into bagels. It all started with a sandwich. Wrong shape, right time – you get the gist. But with bageling in our background, we soon realised there was a round, doughy-shaped hole in our lives. So we set to work perfecting our top-secret bagel recipe, right here in London. And B Bagel was born. Over ten years later, we’ve kept what made those very first bagels special. Every morning, we mix up our signature dough recipe, roll it into rings and let them sleep overnight. Then we boil for chew, bake on special wooden sticks for flavour and stone-bake for that perfect crusty-outside, chewy-inside vibe. We do this every day on each one of our sites, then we serve our bagels up with only the freshest fillings. And if we have any left over at the end of the day? We turn them into bagel crisps, just like that. No corners cut. No ingredients with un-spellable names. No bagel left behind. Our bagels are baked fresh in each one of our shops and we also deliver to homes and offices across the Capital. Bagels for brekkie. Bagels in boardrooms. Bagels in both hands – just the way it should be. We believe life’s better with a bagel in your hand. And if you’re as loopy about bagels as we are, you won’t settle for anything less than the best of the best. Now, are you going poppy seeds or plain?


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

125 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(125)

17 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Will defo continue to order from B Bagel

Bagel platters were amazing and went down a treat! I ordered them for a work meeting and it was presented well and tasted good. It was easy to put the order through also. Will defo be continuing to use them!

March 4, 2024
Unprompted review
B Bagel logo

Reply from B Bagel

Hi Izzy,
Thank you very much for taking the time to write this review.
We always try our best, and it's good to hear that you had such a great experience with the team and enjoyed our bagels!
We are at your service any day.

Best,
The B Bagel Team

Rated 5 out of 5 stars

Regular customer

Regular customer, speaks volumes. Clean, accommodating and helpful. Good choices for all.

February 15, 2024
B Bagel logo

Reply from B Bagel

Dear vevine.witter@exoduspoint.com,
Your review is much appreciated. Thank you for taking the time to share this with us. We are at your service any day for any of your events.
Best,
The B Bagel Team

Rated 5 out of 5 stars

Early delivery

Early delivery, lovely bagels!

February 15, 2024
B Bagel logo

Reply from B Bagel

Hi crystal.mcfarlanel,
Thank you very much for taking the time to write this review.
We always try our best, and it's good to hear that you had such a great experience with the team and enjoyed our bagels!
We are at your service any day.

Best,
The B Bagel Team

Rated 5 out of 5 stars

Excellent bagels

Excellent bagels, really fresh, easy to cater for many different dietary requirements. Salads are superb.

February 19, 2024
Unprompted review
B Bagel logo

Reply from B Bagel

Hi Elsie,
Thank you very much for taking the time to write this review.
We are looking forward to serving you again!

Rated 5 out of 5 stars

B Bagels are absolutely fantastic

B Bagels are absolutely fantastic! The people in our office absolutely adore them. They're always fresh and delicious, and what's even better is that B never misses our order and always delivers right on time. It's such a pleasure to start our day with these delightful bagels. Keep up the excellent work, B Bagels

February 8, 2024
Unprompted review
B Bagel logo

Reply from B Bagel

Hi Qoo Qoo Ma Ma,
Thank you very much for taking the time to write this review.
We always try our best, and it's good to hear that you had such a great experience with the team and enjoyed our bagels!
We are at your service any day.

Best,
The B Bagel Team

Rated 5 out of 5 stars

Everyone loves your bagels

Everyone loves your bagels! And it was great having the little menu cards to go with them - thank you!

February 15, 2024
B Bagel logo

Reply from B Bagel

Hi gwilliams@elder.org,
Thank you very much for taking the time to write this review.
We are looking forward to serving you again!

Rated 5 out of 5 stars

Delicious and perfect the for occasion

Delicious and perfect the for occasion

February 15, 2024
B Bagel logo

Reply from B Bagel

Hi lknorton1@outlook.com,

Thank you very much for taking the time to write this review.
We always try our best, and it's good to hear that you had such a great experience with the team and enjoyed our bagels!
We are at your service any day.

Best,
The B Bagel Team

Rated 5 out of 5 stars

Great product and good service

Good communication, delivery within expected time slot, delicious bagels and good value.

February 15, 2024
B Bagel logo

Reply from B Bagel

Dear Carol, Your review is much appreciated. Thank you for taking the time to share this with us. We are at your service any day for any of your events.
Best,
The B Bagel Team

Rated 5 out of 5 stars

Best coffee

I can't start my day without popping into the Bagel shop for the best coffee and friendly service from the staff. Amal is the best. Thank you for your kindness.

December 17, 2023
Unprompted review
Rated 5 out of 5 stars

great for a party with varied diets

We ordered two mini bagel platters (vegan and salmon) for a party and everyone loved them. When we picked them up we bought an additional single gluten free bagel to make sure everyone was accommodated for. Staff were very polite and helpful the whole way through.

July 14, 2023
Rated 5 out of 5 stars

Helped us out at a sad time

This was a booking for my mother in law’s funeral. We were late booking for the required date online but we emailed the Fulham store and they sorted it all out.
The food was great and delivered on time. Very much appreciated at a time we needed no problems.
Can’t recommend highly enough

May 29, 2023
Rated 5 out of 5 stars

Great food!

Great food!
Delivered on time so amazing all round!

June 12, 2023
B Bagel logo

Reply from B Bagel

Dear Andreia, Your review is much appreciated. Thank you for taking the time to share this with us. We are at your service any day for any of your events.
Best,
The B Bagel Team

Rated 5 out of 5 stars

Great bagels

Great bagels, thank you

May 11, 2023
B Bagel logo

Reply from B Bagel

Dear Alison, Your review is much appreciated. Thank you for taking the time to share this with us. We are at your service any day for any of your events.
Best,
The B Bagel Team

Rated 5 out of 5 stars

Best service ever - Julie @BBagel Fulham Road

What an awesome experience. Service delivery is next to none. Customer service rep Julie was quite courteous, smiling and welcoming. Took the time to offer an exceptional service. Will recommend the outlet to work colleagues.

March 23, 2023
Unprompted review
Rated 3 out of 5 stars

Asked for no avocado in mini cheese…

Asked for no avocado in mini cheese vegan platter due to an allergy one of my colleagues has to them. This was not dealt with and the platter came with avocado in it. Thankfully there were other items she could eat but really not good that our request was not fulfilled.

March 21, 2023
B Bagel logo

Reply from B Bagel

Hi Lydia,

Apologies for the delay in getting back to you, and thank you for taking the time to share your feedback with us. I believe this matter was resolved directly by our catering team, but we'd like to respond here as well.

We’re sorry to hear the bagels had a mix up, we take all allergen matters very seriously and are sorry to hear that the avocado was missed, although we’re glad to hear your colleauge was able to enjoy other bagels. We know everyone’s tastes are different, but we always aim to deliver quality and value that all our customers can enjoy.

We really appreciate your honest feedback, and we hope we’ll have the chance to win you over on a future order.

Yours sincerely,
The B Bagel Team 🥯

Rated 5 out of 5 stars

Excellent customer service

really good customer service + very quick and efficient in getting a reply when I have contacted them. Also very accommodating with making changes to my order.

March 15, 2023
Rated 5 out of 5 stars

Great food

Great food, great quality, great service.

I would say though that there was 8 of us and perhaps it wasn't really enough food. I would suggest that packs are customisable so you can add additional bagels in to the pack if you wanted.

will definitely be coming again!

February 3, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look