BBC News Reviews 2,973

TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 111 reviews, most reviewers were let down by their experience overall. Many customers found the news programs to be of poor quality, describing them as garbage and boring, often focusing on celebrity gossip rather than important events. Reviewers also criticized the online news app and website, finding them anodyne, difficult to navigate, and lacking in-depth content or real interest. The service was frequently deemed biased and not neutral, with many feeling it promoted specific political agendas and spread manipulated information. Some people were dissatisfied with the scheduling, noting that news broadcasts often overran without clear reasons, unlike other channels. Additionally, some customers found the international news outdated and the world service repetitive, while others were frustrated by the removal of access to certain content internationally.

What people talk about most

Social media

People report negative experiences with social media, expressing dissatisfaction with the content and... See more

Website

Reviewers express significant dissatisfaction with the website, citing issues such as biased presentation,... See more

Service

Customers consistently express dissatisfaction with the service, citing issues such as services not being... See more

Application

Reviewers highlight negative aspects of the app, with many finding it useless and frustrating due to issues... See more

Product

Consumers find the product to be negative, with many describing it as "very poor quality" and "not fit for... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Complete garbage news program. I trust what I read in the Sun newspaper more than the BBC. Editing conversations in order to fit their narratives, covering up paedophile rings, the list goes on.... See more

Rated 1 out of 5 stars

I am so bored with the BBC app. Its online news is shockingly anodyne, with very little in depth that is of real interest. The coverage lacks any solid, in depth detail. Things that should be in the n... See more

Rated 1 out of 5 stars

I'd rather die than pay for any of your programmes , your adverts say you have to have a tv licence to watch all TV channels , thats wrong you dont own all the TV channels, so go beg some money from... See more

Rated 1 out of 5 stars

Avoids Telling The Truth. Whilst other main UK news channels report news in an unbiased manner, the BBC only reports issues that match their biased political interests. Trully shameful organisation t... See more


Company details

  1. News Service
  2. Media Company
  3. Media House
  4. Television Station

Information provided by various external sources

Breaking news, sport, TV, radio and a whole lot more. The BBC informs, educates and entertains - wherever you are, whatever your age.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have recently read your articles and they are so baised

I have recently read your articles about China spying on the UK. First of all there are so many things wrong with this article I don't know where to start. What do you mean that "Observers often point to a kind of unspoken bargain: the Chinese public will tolerate the relative lack of political freedom and continued one-party rule as long as the state delivers economic benefits." as a person who has lived in China, been to school in the UK and born in America this is usually no the case. Please consider writing your articles with sufficient evidence both in and out of the country. In China, girls are encouraged to go into a different political party so what do you mean "Every country uses its intelligence services differently - in China, the top priority is ensuring the continued rule of the Communist Party" seriously hear yourselves. I implore you to use more evidence and proof instead of just sprouting what comes out of your heads.

November 4, 2025
Unprompted review
Rated 1 out of 5 stars

So before the news the BBC run a piece…

So before the news the BBC run a piece about how you can trust them and they have BBC Verify. Hahahaha

Then the Ten O'Clock News comes on and absolutely nothing about the tragedy today in this country. Headline is about Jamaica hurricane and the incident in this country today has disappeared already

What an utter disgrace they are. They're not fit for purpose . They lie by omission.

October 28, 2025
Unprompted review
Rated 1 out of 5 stars

So it’s My BBC is it ??

So it’s My BBC is it ???
Everyone knows that the BBC campaign to canvas the public about their Views on the BBC is purely a cosmetic exercise - solely for the purpose of being able to say they are “ of the people “
Bullshit !
They are simply “ an arm of the establishment” who are able to be manipulated and used by the establishment as a subtle weapon of control of the very people they say they are there to serve !
There will be no change whatsoever in the content and practice of the BBC because of some useless / waste of time survey because there never is !

Their Provincial Programmes such as BBC Scotland are particularly bad in both content and insinuation !
1. Covering abysmal little stories about dogs and assaults that belong in The Local Joke Paper - not a thing about us as Nation - our Identity / our achievements/ our progress / daily reports on what positive things we are doing to make our people’s lives better
2. The insinuation that we are not as important as the English in what we say and do and are some little Outpost that needs to be tolerated but reluctantly included at the same time !

October 15, 2025
Unprompted review
Rated 1 out of 5 stars

Avoids Telling The Truth.

Avoids Telling The Truth.
Whilst other main UK news channels report news in an unbiased manner, the BBC only reports issues that match their biased political interests. Trully shameful organisation that does not deserve any public funding.

October 3, 2025
Unprompted review
Rated 1 out of 5 stars

I’m originally from the UK and live in…

I’m originally from the UK and live in the USA now . I expected BBC news would be more British and European news NOT American news which I can watch in many US channels .
Why even bother to give us US news ???? Thought it was BRITISH BROADCASTING COMPANY !!!!!!!!

September 25, 2025
Unprompted review
Rated 1 out of 5 stars

New BBC ap is useless

After years of listening to BBC radio 4 I hate the new BBC ap. When I search content in podcasts drama isn't even included.
I can't find anything that I look for. BBC radio used to have a folk music programme. If it still does I can't find it.

September 22, 2025
Unprompted review
Rated 1 out of 5 stars

New BBC app too hard to use

Loved BBC sounds. The new BBC app is useless, can't access the same content, can't save preferences, completely unused friendly.
As an overseas listener I listened to the BBC for hours each day. Would have happily paid a subscription fee. Now I barely bother, it's too hard to find favourite content

September 15, 2025
Unprompted review
Rated 1 out of 5 stars

Lies given to British People

The BBC as we know have dark record of presenters and cover ups!!
GB News has now overtaken them in TV ratings due to their bias left wing views.
I was there today in London for the march which was attended by normal British public old and young and disabled. The
BBC has labeled us all as Right Wing!! They have spun this rubbish for years and now the British public have opened their eyes and realised. Why we have been forced to pay for their TV Licence is outrageous. As soon as Reform get in- it will be getting scrapped!! Roll on the Election!!

September 13, 2025
Unprompted review
Rated 1 out of 5 stars

Why are we being bombarded with the…

Why are we being bombarded with the death of Charlie kirk, I'm sorry he has been killed, but up until his deth wouldn't think no more then a handful of people in the UK would have heard of him,just another example of BBC pushing out cheap news.

September 12, 2025
Unprompted review
Rated 1 out of 5 stars

Angela Rayner …

Every time I switch on for the BBC World news I get 20 minutes or more of Angela Rayner and today is no difference has she has resigned And I am now resigned to have to watch this all over again for the nest week talking about her resignation, I want to hear about the UK Not one person in it.

September 5, 2025
Unprompted review
Rated 2 out of 5 stars

BBC app, news hierarchy and gossip

I'm an Italian living in France reading the BBC app for relatable and serious news around the world + in deep articles about a particular situation or topic, science mainly. This is my need. But in the last months I get tired of the news hierarchy in the app, the focus on some unimportant American events and a general gossip-related ambiance. I can understand that shooting children in a school is awful and sad but with the number of shooting in American schools I sincerely do not care about what's happening in Minneapolis. I absolutely do not care about Tailor Swift private life and I find really preposterous to put that info into the "Culture" section. And, wanna talk about the french island with no cars ? Who cares? Is this your level of journalism now ? I'm really tired of the service provided if we can call it so and as a Designer I'm also really disappointed because there's no possibility to filter information and create a personal homepage with selected areas of interest. I can understand that are users that want this level of information, gossip and on the line but it is not for everyone. I wonder if ux researcher and designers really worked on that new app or if it was just some UI request from the C-level.

August 29, 2025
Unprompted review
Rated 1 out of 5 stars

The BBC just aren't listening to…

The BBC just aren't listening to reviews and complaints. The news is now more a magazine programme for the last 15 minutes or so, and I find the regular use of background 'music' really annoying and off putting...and it's sometimes even louder than the person talking!!
A big shake up is needed.

August 28, 2025
Unprompted review
Rated 1 out of 5 stars

A terrible service

BBC News has become increasingly biased over the last 20 years or so. It is a publically funded service and as such should offer balanced opinions. The opinions in general are left wing or sing from the same hymn sheet as the liberal elites. It is very out of touch with how the average person in this country feels.

August 26, 2025
Unprompted review
Rated 1 out of 5 stars

Utter utter crap

Utter utter crap. I pay for this boolox to, seemingly, train idiot 12 year-olds how to put a rubbish presence online.

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

Antiques Road Show.

I sae the Antiques Road Show last night and thought it excellent.
One forgets one of the tennants of the BBC is to educate. Or at least try to.

August 11, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look