Bellesa Reviews 

15,387
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 2,459 reviews, reviewers had a great experience with this company. Customers frequently mention that the shipping is exceptionally fast, and they truly love the discreet and careful packaging used for every order. Shoppers also praise the top notch customer service, noting that the support team is always ready to help and quickly replace missing or damaged items. Some reviewers were not happy with certain product designs, explaining that the items did not fit their bodies comfortably or provide the expected sensation. A few other people also felt disappointed when specific toys stopped working properly or failed to charge correctly after just a few uses.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, as opinions on items vary significantly among consumers.... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise the fast... See more

Quality

People report ambiguous experiences with quality, as feedback is deeply divided. Many customers praise the... See more

Order

Customers had ambiguous experiences with order processes, reflecting a clear division in consumer... See more

Customer service

Consumer opinions regarding customer service are notably divided. Many reviewers praise the support team for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to order, the delivery not so great. It took the package 14 hours to go maybe 50 miles at the most (down 1 interstate). Showed up late at night, wasn't put behind the big pot to hide so porch pir... See more

Rated 4 out of 5 stars

Shipping took much longer than originally quoted but products are as advertised. Great quality and nice packaging. The battery on the bullet is much longer lasting than other brands. Would've liked a... See more

Rated 4 out of 5 stars

So for the good, it arrived on time and works amazingly! Airpro is my new favorite toy. For the bad, while paying for it it showed two separate shipping prices. So initially when it gave me the... See more

Rated 4 out of 5 stars

I received a defective product and they sent me a new one which I really appreciate! I had requested to just get a refund because I didn't want to mess with the defective item or get another one if i... See more


Company details

  1. Sex Toy Store

About Bellesa

Written by the company

Bellesa is a by-women sexual wellness company.

Description of image

Description of image

Shop Bellesa Toys
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Our Community
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Mission
The premier destination for all things sexual wellness, Bellesa is on a mission to close the pleasure gap. By empowering its community to embrace, explore and celebrate their sexuality, Bellesa is leading the sexual wellness revolution. The company's core belief is that sex and pleasure should be fun, empowering, and 100% shame-free.

Top Quality
Bellesa Boutique sex toys and pleasure products are crafted with the highest quality, 100% body-safe premium materials. Each Bellesa product is a true labor of love.

Community First
Bellesa was built on community, and it remains at the heart of every thing the sexual wellness brand does. With upwards of 600,000 followers on Instagram, Bellesa is committed to destigmatizing pleasure and breaking down taboos, all while connecting with its one of a kind community through real talk and laughter.

100% Discreet Billing & Shipping
Discretion is a priority at Bellesa. All BBoutique orders are dispatched in plain brown boxes. Nowhere on the package will it display anything about Bellesa or what is inside. The label will show up as "CONTAINERS PLUS"

Worldwide Shipping
Bellesa Boutique ships worldwide, with warehouse locations set up across the United States, Canada, and the United Kingdom.


Contact info

4.1

Great

TrustScore 4 out of 5

15K reviews

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4.1

All reviews

(15,387)

2,382 reviews in the last 12 months

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Rated 5 out of 5 stars

Reliable

This was my third time shopping with them. I placed my order during one of their promotion sales. All items arrived quickly, and I had a pleasant interaction with customer service for an issue I was dealing with during checkout. They reached out and handled it with great professionalism. I am satisfied with all the new products!

August 11, 2026
Rated 5 out of 5 stars

This is my second order from Bellesa

This is my second order from Bellesa, and both arrived quickly in discrete packaging. I did have one item that arrived as an empty bottle inside no packaging. Nothing else was wet, so I believe it was put into the shipment as an empty bottle. Bellesa quickly rectified the situation by sending another bottle, this time in its proper packaging and full, and was gracious and kind with their email responses. Everything I have received from them has worked as advertised and been a high quality item, and I will continue to give them my business.

August 4, 2026
Rated 1 out of 5 stars

Shipped to the wrong house!!!! Refused refund.

Buyer beware! They sent my product to the wrong house. They use a shipping company I never heard of and obviously cannot deliver to correct houses. I told them I want a refund and I absolutely do not want them to try to ship another product. They refuse to give me a refund. Atrocious Customer Service.

August 11, 2026
Unprompted review
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Reply from Bellesa

Thank you for sharing your experience. We’re surprised and so sorry to hear about this and can assure you this is not typical. Please reach out to our care team as we are keen to find a resolution and making sure you receive your order!

Rated 4 out of 5 stars

Soothing

Surface is very soothing and smooth. The angle of the rabbit is well placed. I like that the shagt vibrates as well. Only question how it's waterproof when the charge port is completing exposed?

August 10, 2026
Rated 3 out of 5 stars

Underwhelmed

The toy feels like great quality, which is why I chose to go with bellesa. But the vibrations leave a lot to be desired. Even at its strongest it seems like it could put out more. I have smaller toys that put out stronger vibrations which shows sizes doesn’t always matter. It’s a nice grinder toy if you can get in the right position. I feel the head may be to large as well which is why I feel the vibrations are to weak.

August 11, 2026
Bellesa logo

Reply from Bellesa

Thank you for sharing your experience. We’re sorry to hear you weren’t a fan of your purchase. We curate Bboutique very carefully so that we only offer products of the highest quality. Of course, everyone’s bodies and preferences are different. We’d love to offer you a discount code off your next order, please reach out to our Care team to claim!

Rated 1 out of 5 stars

Disappointing

Honestly both products were disappointing. They were uncomfortable and wouldn’t ever use again. I wanted to like them but it was a definite no

August 4, 2026
Bellesa logo

Reply from Bellesa

Thank you for sharing your experience. We’re sorry to hear you weren’t a fan of your purchase. We curate Bboutique very carefully so that we only offer products of the highest quality. Of course, everyone’s bodies and preferences are different. We’d love to offer you a discount code off your next order, please reach out to our Care team to claim!

Rated 5 out of 5 stars

Truly amazing

Truly amazing . From the products themselves to the customer service everything is top notch. I was missing some items in my last order no big deal I’ll just send an email. Well when I realized I needed to send a pic of the shipping label. Well it was garbage night all trash in the house was taken out I searched through bags of garbage and couldn’t find it. Disappointed , I came to terms with the loss and messaged back that I was prepared take the L. But to my surprise the beautiful customer service person sent out a replacement anyway. It was truly amazing because iv been having such a hard time recently and this really lifted my spirits.

August 10, 2026
Rated 5 out of 5 stars

Great customer service

Great customer service. I had not received my order for over two weeks. I requested a refund, and they sent out another one for free after getting little response from the shipper. I was more than grateful for that customer service they offered. I will definitely stick with this company due to the personal touch they give.

August 9, 2026
Unprompted review
Rated 3 out of 5 stars

No low setting

3.5 stars. It is a cute compact suction device that comes in a nice case. Ordering process was easy and it arrived quickly. It is easy to operate and works as advertised. I reduced the stars because the "low" settings are too high. I use it on suction only level 1 and even then it's a lot. I prefer to start low and light then work my way up. That isn't an option with this toy. It is a little too much stimulation to start.

August 10, 2026
Bellesa logo

Reply from Bellesa

Thank you for sharing your experience. We’re sorry to hear you weren’t a fan of your purchase. We curate Bboutique very carefully so that we only offer products of the highest quality. Of course, everyone’s bodies and preferences are different. We’d love to offer you a discount code off your next order, please reach out to our Care team to claim!

Rated 3 out of 5 stars

The blind fold and “handcuffs” are very…

The blind fold and “handcuffs” are very very thin. I’m sure they’ll break easily.

August 10, 2026
Bellesa logo

Reply from Bellesa

Thank you for sharing your experience. We’re sorry to hear you weren’t a fan of your purchase. We curate Bboutique very carefully so that we only offer products of the highest quality. Of course, everyone’s bodies and preferences are different. We’d love to offer you a discount code off your next order, please reach out to our Care team to claim!

Rated 5 out of 5 stars

Wow…this product is a game changer

Wow…this product is a game changer. I bought the Airvibe and I am pretty impressed. Very WELL built, perfect size, adaptable to your body, discrete…it has it all honestly. Haven’t been able to put it down!

August 9, 2026
Rated 3 out of 5 stars

It was a bit disappointing because it…

It was a bit disappointing because it doesn’t really suck. It has decent vibration but the suction is essentially nonexistent.

August 9, 2026
Bellesa logo

Reply from Bellesa

Thank you for sharing your experience. We’re so sorry to hear that! Our products are backed by a warranty program, please reach out to our Care team to arrange! We’re sorry to hear about your items and are looking forward to finding a resolution.

Rated 5 out of 5 stars

Won't regret it...

It has been amazing using this - in the bedroom and the shower! My bf walked in on me using it in the shower and well - lets just say he watched for awhile before getting with me ;) it has two uses - one for inside and one for your sensation of licking/sucking....im wet just thinking of it.

August 9, 2026
Rated 2 out of 5 stars

Vibration settings change too easily

The vibration settings for the ring are on the front (or back, depending) so too much pressure or even normal thrusting during missionary, and who knows what else, causes the vibration setting to change. This can be really off-putting. My partner was pretty close, but it ruined it. I pushed on but it happened a second time in the same session.
To the designers--I think the button needs to be on the side so that this can't happen. Some of the knockoffs on Amazon have side buttons so it's can't be too crazy.

August 7, 2026
Bellesa logo

Reply from Bellesa

Thank you for sharing your experience. We’re sorry to hear you weren’t a fan of your purchase. We curate Bboutique very carefully so that we only offer products of the highest quality. Of course, everyone’s bodies and preferences are different. We’d love to offer you a discount code off your next order - we can see that you emailed in and we did reply back. Please check your junk/spam

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