BBWCupid Reviews 293

TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, most reviewers were unhappy with their experience overall. Many customers found the website to be full of fake profiles and scammers, making it difficult to find genuine connections. People reported being bombarded with messages from suspicious accounts and encountering individuals who quickly tried to move conversations to other platforms for inappropriate purposes. The user experience was often described as poor, with navigation issues and a general lack of real, active users. Customers also expressed dissatisfaction with the payment system, noting that auto-renewal charges were difficult to manage and that refunds were often refused, even after short periods of use. The site's management was criticized for not adequately addressing the issues, leading to concerns about the platform's integrity.

What people talk about most

Website

Customers consistently note negative experiences with the website, with many reviewers describing it as the... See more

Payment

People report negative experiences with payment, with many encountering issues like hidden auto-renewal... See more

Social media

Consumers find social media to be a source of frustration, primarily due to the prevalence of fake profiles... See more

Staff

Users describe negative interactions with staff, with many reviewers expressing concerns about the quality of... See more

User experience

Reviewers express significant dissatisfaction with the user experience, citing a prevalence of fake profiles... See more

Reviews shaping this summary

Rated 2 out of 5 stars

On the upside, this outfit are reasonably open about auto-renew when you sign up. Nevertheless I used paysafecard just to be certain that billing would not keep rolling long after I had logged out. I... See more

Rated 2 out of 5 stars

Registered on bbwcupid. At first everything seemed normal. Then you chat for a few days they start asking you to go to other app to chat more freely as they like to put it. If they ask you to go to Go... See more

Rated 2 out of 5 stars

Noticed a lot of scammers even though profiles are supposed to have identity checks. When you check these imposters out with Google lens they are listed on other sites with different names and profil... See more

Rated 1 out of 5 stars

Trustpilot reviewers are correct in saying that BBW Cupid has become a scam. Multiple people I have online dated on here and talked to on Whats App have eventually revealed themselves as either frauds... See more


Company details

  1. Dating Service

Information provided by various external sources

Meet BBW singles. A premium service designed for BBW and their admirers. Review your matches for free. Join now.


Contact info

1.8

Poor

TrustScore 2 out of 5

293 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Discriminatory against People of Color

I could give a zero if possible. I opened an account like 10mins ago. Uploaded a photo and was filling up my profile info when suddenly my profile was blocked. Like under 5mins on the site and I was blocked, I had not even interacted with anyone. I ask for assistance from customer service and they are asking for my passport/ID details- you already deleted my profile, how do I submit those? Shouldn't you ask me to verify my account WHILE I AM STILL ACTIVE? Normally, you verify email and THEN your profile. How do you verify if I am not even done completing the profile details. You just saw a photo of a PoC and decided it was a scammer?
Terrible and discriminatory app. They discriminate against Women of Color.

August 15, 2024
Unprompted review
Rated 1 out of 5 stars

No one reads your bio

No one reads your bio, they only look at your pics and apply. No matter your preference!! Way too many Africans, using fake locations, ages and intention. If you block a person, they can’t contact you but they continue to show up in your feed. My account was flagged because of my preference. I’ve been contacted more than once by women. I’m a female and I’m straight! THAT SHOULD NEVER HAPPEN!! This site is a bunch of old men, sounds very little and expecting A LOT!

April 2, 2024
Unprompted review
Rated 1 out of 5 stars

They are scammers

They are scammers. they stole my money. I booked a month membership, but they gave me only 22 days.

May 26, 2024
Unprompted review
Rated 5 out of 5 stars

ASAP…

As soon as i signed up i received a message from a local.

April 11, 2024
Unprompted review

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