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3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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1 review in the last 12 months

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Rated 1 out of 5 stars

AVOID their branch in Manchester, Vermont !!

Made the longish drive to visit the Beacon Bank branch in Manchester, Vermont.
Told a teller I'd come to open an account.
She told me I'd have to wait a few minutes.
During the 30+ minutes I stood waiting, the 4 tellers at the counter just stood around socializing.

Turned out that the 5th teller had been sent out by the others to do errands - it also turned out that when she finally returned they took their time telling her a customer was waiting.

Given that she was the least experienced of them, she had to ask for help a bunch of times to finally get the account opened.

Once it was done - days later mail came from Beacon Bank to the wrong address & had to be corrected by the USPS in order to reach me.

All things considered it was a highly disappointing experience & I'll *never* go to that branch again.

October 26, 2026
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