Beadazzle Reviews 1,331

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

I've always found Beadazzle great to deal with. Excellent customer service and faultless in all ways. I've bought several items from them over the years with no issues whatsoever. Excellent product, w... See more

Rated 5 out of 5 stars

I have bought jewellery from beadazzle a few times cheaper than other sites and excellent service. Always happy with purchases and fast delivery from Beadazzle.

Rated 5 out of 5 stars

Excellent service. Easy order system. Goods received as ordered. Emails received throughout order process to keep us updated. Packed in Pandora packaging as requested. Next day service as requested. W... See more

Rated 4 out of 5 stars

I was thrilled with my purchase of a gift bracelet from this jewelry store for my friend's birthday. The bracelet was beautiful, the special packaging added an elegant touch, and the fast delivery ens... See more

Company details

  1. Jewelry Store

Information provided by various external sources

As the only online UK retailer solely devoted to stocking genuine PANDORA Jewellery, we pride ourselves on specialising in the full PANDORA Jewellery range including: Pandora Charms, Pandora Bracelets, Pandora Necklaces, Pandora Rings and Pandora Earrings. PANDORA'S universe of feminine jewellery is beautifully hand-finished, made with Sterling Silver, 14K Gold, Genuine Gemstones and Cubic Zirconia providing limitless possibilities and allowing you to express your personal style and individuality. With a wealth of charms and clips to choose from you can create your own bracelet or necklace and combine it with co-ordinating matching rings and earrings and tell your own story.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Pandora Laurel Ring

Great website, easy to use and the service was fantastic. The order arrived on time and in good condition. We ordered a laurel ring for our daughter and the item was presented in a small black velvet Pandora purse. Costs were comparable to those in-store. Would use this company again and am happy to recommend.

January 12, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service good price and fast …

Excellent service good price and fast delivery. I like how I don’t have to be in for delivery and the package can go straight in the letter box because of no ring box, this might bother people if it’s a gift but ideal for self purchase

January 12, 2018
Unprompted review
Rated 1 out of 5 stars

I have order 3 weeks ago and still dont …

I have order 3 weeks ago and still dont have my parcel not happy at all wont recomment it

January 12, 2018
Unprompted review
Beadazzle logo

Reply from Beadazzle

Hi Saghar,
We are really very sorry that at the time of writing this review you still had not received your goods. Having tracked your order and can see that it has eventually been delivered. We would like to apologise on the behalf of Royal Mail who have seriously let us all down. Your order, placed on Saturday 30/12/2017 was despatched the next working day, because of the New Year Bank Holiday this was Tuesday 2nd January and should have been delivered to you on the 3rd or 4th of January. We can see from the tracking https://www.royalmail.com/track-your-item#/tracking-results/JW302122668GB that you parcel has been sitting in the Glasgow sorting office since the 4th January. This is unacceptable and we will take this up with Royal Mail and would respectfully ask that should you have contact with Royal Mail in your area that you do the same. We are really very sorry, however we are sure that you can understand that unforeseen circumstances have caused this unacceptable delay. Had you contacted us earlier it would have given us an opportunity to try and resolve the issue, we could have set up an enquiry and sent you a duplicate.
We are delighted to see that your parcel has now been delivered.

Tracking no. JW302122668GB

Your item was delivered to your address or a neighbour on 2018-01-13.

Royal Mail Tracked 24™

If your item was delivered to a neighbour, we'll have left a card at your address to tell you which one it's with.

Signed for by: FARAHI

Delivered: 9:17am

Of the very many parcels that we despatch across the UK using Royal Mail , which we offer free to all of our customers, we do rarely see delays.
We sincerely hope that this unfortunate experience will not deter you from using our company again in the future.

Thank you

Kind regards

Debbie

Rated 5 out of 5 stars

Ordered item online

Ordered item online - Pandora March Birthstone ring at sale price - fab! Item arrived as described, with fast and free delivery. Would buy from again and recommend. Thank you Beadazzle

January 12, 2018
Unprompted review
Rated 5 out of 5 stars

Very fast delivery

Very fast delivery . One item sent back and very quick refund another a very quick exchange ( changed my mind on colour of leather bracelet) . Will definately use this company again.

January 12, 2018
Unprompted review
Rated 3 out of 5 stars

Product seems fine

Product seems fine. Did say it would come in pandora packaging but rather the white box it came in a very small black pouch

January 12, 2018
Unprompted review
Beadazzle logo

Reply from Beadazzle

Dear Mrs Montgomery, thank you for your order. We are sorry that you were disappointed with the packaging that you received. We do try to make it as clear as possible on the website how goods will be despatched and as stated on the website sale items and items being despatched via a First Class postal Service, so that a signature is not required and the goods can be dropped thorough a letterbox, are sent with a PANDORA black fabric pouch and not a box. There is the facility for customers to add a note at checkout that they would like a box. Many customers do not require boxes as these items are for themselves and this way we eliminate the need for sending unwanted, packaging thereby saving unnecessary waste and keeping postage costs, which we offer free to all customers, to a minimum. In future if you would like a box we are happy to send one for you, please just add a note in the 'Additional information' field at check out and we will include on for you.
Thank you again for your custom.
Kind regards
Debbie

Rated 5 out of 5 stars

Pandora clip

I was.and alway am so imprseed at how quickly i recieve my items from here. Even when they have a sale on

January 12, 2018
Unprompted review

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