Ordered was about $100 (dresses, tops, swimsuit, sandals)and none of it was a good fit. Was going to cost me $60 to ship back. Kept shoes, not worth the cost to return. Only wore them a week and the... See more
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I visited the Titusville FL location on S Washington St. today and so glad I did! Not only did I find great deals and had member discounts the store associate that cashed me out was so pleasant and p... See more
My friend and I visited our Bealls outlet last night (leesburg, fl) and the associate was helping us and of course my friend and I were laughing and joking. The associate never stopped doing her job... See more
BEALL’S OF FLORIDA temporarily closed due to the pandemic?? This scum company needs to be PERMANENTLY closed for good!!! This company is a criminal outfit!! Everything they do is plotted and sche... See more
Company details
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Shop Bealls Florida Department Store selection of Florida lifestyle clothing & shoes including swimwear, shorts & tanks for Women, Men, teens & kids.
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Security Tag
I love the ease of shopping online. They had a pair of under armour shoes I had been eyeing in my size and for a great price. Received my shoes in a timely manner and was so excited when I saw my box on my front door. Unfortunately my excitement didn't last long when I opened the box to find the ink security tag still on the shoes. The whole point of shopping online is for convenience. Now I have to drag my 3 young kids out in the cold and go to the mall to see if a store will kindly remove the tag for me. What a pain! Loved my product but will not order off this site ever again.
Extremely poor service. Lack of care for the customer.
So excited to buy my future dil her favorite slippers. When I recieved my purchase they sent a large and medium slipper. I immediately mailed them back at a cost of 11.45. They had more than enough time to send me 2medium slippers. They made the mistake and should have paid for 2 day shipping. It's Christmas eve and no slippers from bealls. Shame on them for their lack in their customer care. I will never order from them again.
DESERVES ZERO STARS
I usually don't mind poor customer service if I receive what I've ordered in a timely manner. Funny enough, I did not receive the order. Neither was I emailed/contacted by this "company" to let me know that there was a problem. So 3 days went by where I was expecting a shipping confirmation and I never received it. I decided to look at my order status once again only to see that the order was cancelled. BEALLS FLORIDA WHEN WERE YOU GOING TO LET ME KNOW??????!!!?????? On the live chat, i explained to customer rep Bria, who told me they do not notify customers of cancelled orders because of "security reasons". PLEASE CLOSE THIS BS STORE.
DO NOT SHOP ONLINE WITH BEALLS!!!!!
ABSOLUTELY TERRIBLE ONLINE SHOPPING EXPERIENCE!!! I ordered 3 shirts on bealls.com the only reason I was shopping online was because it was black Friday and I got the shirts for a good deal. When I received my order I only got 1 shirt in the correct color. When I called customer service the lady informed me that the website advertised a color they did not carry. I ordered a shirt that was suppose to be squash yellow in the Reel Legends Mens Snook Boat T-shirt and I received a orange shirt; which let me inform you is not the same color and looks nothing like the image I saw and ordered online. The customer service lady also informed me that I would not get refunded for that shirt or get the correct shirt sent to me because they actually don't carry it. The website for bealls has many errors in it and I am very disappointed in the service from bealls.com and the customer care representatives I spoke with. The other shirt that I ordered was suppose to be Celadon Green in the Reel Legends Okeechobee Bass T-shirt but the first time I received it was a orange color; but the paper said it was suppose to be coral. So not only did they send me the wrong color shirt, but they also put it was a completely different color on the paper I received with the shirt. When I called customer service they apologized and told me they would resend me it in the corrected color of Celadon Green; I was extremely happy that they were willing to do that and correct their error unlike they did with the other shirt I got in the the wrong color which is completely bealls.com fault, also on top of all of that the customer service lady informed me she needed my debt card information to refund me for the shirts but she ended up charging me for the shirt that was suppose to be the correction of the shirt I already paid for and that was in the wrong color. Not only did she lie to me to get more money, but she also charged me on top of what I already paid for the incorrect shirt. So today I received that reorder that the customer service representative did for me while I was on the phone with her for the Celadon Green in the Reel Legends Okeechobee Bass T-shirt. When I opened the package I did not receive the shirt in the correct Celadon Green color but I received it in that terrible orange color once again. I called customer service and the lady informed me that once again there is an error in the website and that I would not received the shirt in the color I wanted it in; which is extremely disappointing with Christmas coming up and with that t-shirt being a gift someone ask for specifically. The customer service lady also told me that bealls only carries the Reel Legends Okeechobee Bass T-shirt in the Celadon Green and a Navy Blue so I am confused on how I received the shirt twice in that terrible orange color. This experience was absolutely awful from the service at bealls.com and from the customer service employees not being able to do their job and to get me the shirt in the correct color. If I were a new customer or a new shopper to bealls.com I would NEVER ORDER ONLINE FROM BEALLS.COM If you want to get the correct item go into the store. If I had a store near me that's what I would have done from the beginning.
RUN FROM THIS RETAILER!!!!
Bought a product. It was the wrong size. It was a large item. Found out they DO PAY FOR ANY RETURNS. It was going to cost me twice as much as I paid for the item to ship it back to them. Are you kidding me! Called them and explained the situation. They said, "sorry about that but that's the way it goes". NEVER AGAIN!
Dishonest!
BUYERS BEWARE!!!!!!!! I lived in Florida and Bealls was my go to store. When I was recently there we made a trip to purchase some clothing and other items. We spent over $400 and received $70 in Bealls Bucks. Before we left to go home we went to spend the $70. We had been looking for a Kuerig Single Serve and they had a K475 on "sale". Retail $199.99 with 25% off, so we figured with our $70 Bealls Bucks we would be paying around $86. so we purchased it. Yesterday I went to Walmart to get some accessories, much to my surprise they had the same Kuerig for $89. Then I checked on Bed Bath & Beyond because we all know they are over priced. Well, to my surprise they had the same one at regular price at $149.99. Kuerig website also has the same one for $149.99. I was totally shocked, Bealls hiked up the price making you think you were getting a good deal. SHAME ON YOU BEALLS!!!! I will not be shopping with you again and will tell everyone I know what a rip off you are. I wonder if Kuerig knows that you are lying to your consumers?
Couldnt find my order
its been 10 days since i ordered and no item received, so i try and track my order online... even the chat person couldnt find it... finally, it is discovered by just using my name (really??) i will have to wait another 3 days for a single pair of skinny jeans.. wont EVEr order from these guys again...
Terrible experience - buyer beware
First the site displayed an error while processing my order and I never received confirmation. Then about 10 hours later I received an order confirmation after I had already placed an order with a different company. Then my order arrived and was not at all what was advertised. A total nightmare - order whatever you need elsewhere.
Wow.
I was on the phone this morning with a call representative named Kelly about my Bealls credit card getting stolen and she was probably the nicest person I've spoke to in a while. She was so helpful, professional, and caring when I was talking with her and she even offered to stay on the phone with me a little longer to help me feel better even though I politely declined. Those kind of people are truely appreciated.
Can't fulfill and order to save their lives, return policy makes the customer wait due to their error.
Ordered white capri pants, received a blouse with brass snap buttons. Called customer service, was placed on hold for 6 minutes. The service rep had no personality whatsoever as she explained that if I still wanted the pants, I would have to re-purchase them and wait for my refund until I went to the post office and returned the brass snap blouse. Now, because of the delay, I won't have the pants in time for my vacation. She told me that expedited shipping wasn't available. In other words, they don't work very hard to rectify the situation or cooperate with the customer's needs.Will never order from them again. They claim that customer satisfaction is their #1 priority - don't believe it. You would think that in this competitive market, they would go the extra mile to (1) pay attention when packing orders, and (2) actually make sure the customer is happy. I do all my shopping online and this is the first complaint I've made.
A great way to shop
I receive daily e-mails from Bealls on special items on sale. Since I live in Olive Branch, MS just outside of Memphis TN. I can only order on-line as we have no stores here. It only takes me a few minutes to scan the daily sales offerings. I have saved a bundle. Got some great looking, quality name brand clothes. And the shipping cost was not very much. Even free in a few orders. Very pleased. And I will continue to shop with Bealls online. Thank you. JC
Horrible experience with on-line orders
Items cancelled for not being able to process debit card. Lots of money in there and mt bank shows no history of them requesting a verification/transaction. I believe they don't have the product they advertise and it is showing as no longer in stock. Very disappointed in this company and the customer service reps were rude when I was trying to figure out what happened. Techincally my order shows Pending Payment Verification on my end but they are telling me it is cancelled.
TERRIBLE CUSTOMER SERVICE
Items cancelled for not being able to process debit card. Lots of money in there and asked them to do again and can get no one to respond. I believe they don't have the product they advertise. Very disappointed in this company will never order from them again.
Cancelled order on most items ordered
Ordered several items (ornaments) from Bealls of Florida and could add items to cart and check out. On 15 items ordered they cancelled 11 of them stating out of stock. They should do like all other sites I order from if not in stock I cannot add to cart it shows out of stock but NOT Bealls. I should not have been able to add to cart and expect to get the items and 1.5 weeks later get email stating out of stock and I will not be charged for those items.Really I could have ordered different ones from another site but did not thinking I would get these, so too late on other sites now. They really have the cutest items but was excited to get my items then find out order was cancelled due to out of stock.
Did not receive what I paid for
I ordered two children's dresses for my twins before Christmas. I only received one. Then this company gave me a bogus tracking number. Still waiting for my refund.
Worry Free by Christmas is a SCAM!
I ordered an item for my daughter on the 17th with a giant banner at the top of the page that said "Worry free by Christmas!" Just now was able to see the tracking info which states a delivery of the 28th. Ummmm wow. This company blows people save your dollars and go somewhere you'll actually get your products in time.
They rip you off with the coupon sales.
The Bealls at Largo Mall, is very poorly managed they rip you off via the coupons. example 50% off clearance and $10 off purchase, 5 t shirts at on clearance at 50% off reg. price 20.00 that makes them 10.00 each, 50% off clearance price makes them $5 each, that equals 25.00 then $10 off purchase of $25 makes the total 15.00 plus tax. This Bealls store does the coupons in the wrong order they take 10.00 off of the t shirts BEFORE the 50% off clearance, AKA 5 shirts at $10 each is $50, they take $10 off for $40, then they take 50% off clearance, total $20 plus tax, they are stealing from the customer and not honoring the coupons properly, at every other Bealls store, when you "call them on this" they fox it, the manager here does nothing, but be rude. I used to spend thousands of dollars a year at Bealls, buying items to give away, they have lost my business and I will now try to warn everyone as to their dishonest tactics. I did not make a purchase on 11/7/15 because of these tactics, but Bealls forces an invoice number to write the review, yet another dishonest tactic, so I am not able to leave review on their site.
Not if you want their product sometime this year
Three weeks and still haven't received the order. They have great customer service when they were upselling me: once they had my money all I've received are curt responses from emails. Disappointing. I hear their products are good. I may never know.
Refused to post product review
I had a great experience until they refused to post my product review on their site. It was an extremely positive review saying that we loved the product, that the color was slightly off, but that we still would keep it and continue to buy with them. We did note that the surcharges for shipping the product were higher than industry standard especially considering the condition that the goods arrived in. However, we also stated that would not prevent us from buying there again. I checked and the review in no way conflicted with their "Review Guidelines." This unfortunately just appears to be one of those sites that censors reviews based upon positivity rather than "guidelines." Very unfortunate.
Do not buy on line. Return process is terrible
Went to store and returned product purchased on line. Did this days ago and still have not seen credit on charge.
Called customer service several times. Just heard it will be there but has not happened. Will NEVER Order on-line again.
Terrible customer service.
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