Bear House Build & Roofing Ltd Reviews 36

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

What a great experience we had. Lily was super quick to get back to me, was patient with all my questions and really explained what needed doing and why. Her and Adam fitted us in quickly despite the... See more

Rated 5 out of 5 stars

We had a quote for some roof work back in the Autumn, but we had some personal stuff which meant we couldn't proceed at the time. I contacted Lilly in Feb and she not only honoured the quote but cam... See more

Rated 5 out of 5 stars

What a reliable and efficient company this is! From initial enquiry, as I had a leak through my ceiling on a flat roof maisonette, someone came out within 48 hours to inspect. A whole new roof was req... See more

Rated 5 out of 5 stars

What a brilliant experience we had with this company. Our enquiries were promptly answered and the work was completed quickly, all within 3 weeks from initial contact. We were very happy to meet Lil... See more

Company details

  1. Roofing Contractor

Written by the company

Female owned building and roofing company. Generations of family roofers and builders. Covering all aspects of roofing and building. Including skylight installation and porches.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

36 reviews

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Rated 5 out of 5 stars

What a great experience we had

What a great experience we had. Lily was super quick to get back to me, was patient with all my questions and really explained what needed doing and why. Her and Adam fitted us in quickly despite the awful weather and were so friendly. Can't recommend them enough!

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Ridgeline leaks fixed in two days

We had a quote for some roof work back in the Autumn, but we had some personal stuff which meant we couldn't proceed at the time. I contacted Lilly in Feb and she not only honoured the quote but came and did the job that same week.
Two days of hard graft and roof is now watertight, no fuss, no mess and a totally fab team to deal with.
Would recommend them to anyone in a heartbeat, fabulous company to work with, great people too!!

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

First class service

My husband and I are very impressed with the work we had done today on our roof. Very quick to respond to enquiries, hard working and lovely people. Highly recommend and would use again. Thank you 🙏

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

What a reliable and efficient company…

What a reliable and efficient company this is! From initial enquiry, as I had a leak through my ceiling on a flat roof maisonette, someone came out within 48 hours to inspect. A whole new roof was required. This was installed within a week of my initial enquiry! I had the pleasure of meeting Lily and her team on site. Their work ethic is marvellous and attention to detail. They also addressed other issues that were outside the original remit to ensure the job was perfect. I would definately recommend them to anyone with roofing problems! Their communication is also first class!

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

A breath of fresh air!…

What a brilliant experience we had with this company. Our enquiries were promptly answered and the work was completed quickly, all within 3 weeks from initial contact. We were very happy to meet Lily and Adam who undertook the work themselves and we will definitely use this company again. What a breath of fresh air this company is!

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly and hardworking

Lily and Adam were friendly and attentive from the moment I contacted them for a quote. The quote was reasonable and we were very happy with the work that was completed and will go back to them for any further works on our roof :)

November 27, 2025
Unprompted review
Bear House Build & Roofing Ltd logo

Reply from Bear House Build & Roofing Ltd

Thank you so much for taking the time to leave a review, that honestly means so much. Thanks Kayleigh 🥰

Rated 5 out of 5 stars

Great job

Great job
After initial contact, response was quick. As was a vist to scope out the work. Work and cost was agreed and work completed on time and to high standard, would thoroughly recommend.

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing job

Lily and her team have been just brilliant. From my initial enquiry to completion of the job, Lily has been so attentive. The two gents that joined her working on the roof were so lovely and friendly. They even opened my car door for me when I was popping out with my baby!
Thank you again!

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic work, would throughly recommend

I had an issue with rain water dripping through the light fitting of my kitchen ceiling. Lily answered my message promptly and came to have a look the next day. A new flat roof complete with new boards was in place by the end of the following week. Fantastic work and friendly, efficient service. Would thoroughly recommend.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Roof repair

A dry verge fitted by Lily and her team. Great job and excellent communication. I will definitely contact them with any future roof problems.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Trustworthy roof repair

We contacted Lily as we had noticed a leak in our bedroom when it rained. She visited promptly and was able to identify an issue with our ridge tiles and valleys. A week later she and Adam were back to fix it. They both worked hard all day. They were friendly, efficient and tidy. I found them very professional and happy in their work and trustworthy. Price was fair and as quoted. They even fixed some chipped tiles whilst up there. Before and after videos meant I was able to see the work carried out. I would definitely recommend Bear House Build and Roofing.

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

We had a leak in our chimney/roof

We had a leak in our chimney/roof. Contacted Bear House and spoke with Lily and Adam who came out quickly to look at the issue. They took photos and talked me through the problem and advised of the fix needed. A quote provided really quickly and work booked and completed less than a week later. Again photos taken of work done and talked through the works undertaken. Would recommend to anyone needing any roof or building works. Very good local busines who I’d definitely use again.

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Great honest service

We have had several great experiences with Bear House, they repaired our ridge tiles in 2024 came out and repaired a full row within a week and kept the tiles matching.

We had a query from a surveyor about our roof and contacted bear house again they came and gave us an honest opinion about the roof and gave us peace of mind, all responses from them were prompt and they found time to come and look at the roof.

Big thanks and would recommend them to anyone.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Roof repairs

This was the second time we have used Bear House for our roofing issues and on both occasions they have been very professional in all aspects. We are very pleased with their work and would certainly recommend them. We would have no hesitation in using them again should the need arise.

Sue & Geoff

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

Garage Conversion

Lily and Adam (and their band of merry men) did a great job converting our garage into a lovely reception room. They did a lot of the work themselves and also managed subcontractors for electrics and plastering, and the building inspector extremely efficiently. They are a very friendly duo and put customer satisfaction right at the top of their priorities. Great job, highly recommended!

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

New Guttering,Fascia’s and Soffits

Thank you Lily and Adam for the amazing work you did for us.We had new guttering,fascia’s and soffits and repair to the roof verge.The work was carried out to a very high standard .Lily ,Adam and Son were very professional .I would definitely recommend Lily and her team if you want a professional roofing job done.Thank you Bear house Build and roofing for making our house look amazing.

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you

Thank you to Lily & the team for fixing the issues so quickly.
Excellent communication throughout.

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend this company

I honestly couldn’t be happier with the professionalism and quality of workmanship provided by Lily and her team. From the moment I organised quotes from various roofing companies, Lily spent time talking to me and chatting through everything with such a depth of knowledge it was incredibly reassuring. Throughout the process, she updated me regularly and sent me photos and videos so I could see the progress. When you are having to spend a considerable amount of money on repairs it is so hard to know who to trust when you hear of so many rogue traders. I honestly cannot recommend Lily and her team highly enough - I will certainly recommend them to friends and family and should I be in need of the services of builders in the future I will be calling on Lily again. SUPERB!!

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

Lily and her team were excellent

Lily and her team were excellent. The quote came with photos to show what work needed to be under taken. Quote was very responsible, communication was good from start to finish. Very happy with the work carried out. I would highly recommend Bear House and if the needs arise I will be using them again.

December 3, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic company, great team!!

Excellent team, Lily and Adam were great. We had previously used them for a leak in the roof and this time to do the valleys and install a dry verge system. Explained everything they would be doing when they arrived, and sent a video later of the work done. Would definitely recommend them for any roof work!

December 3, 2024
Unprompted review

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