Beaumotica Reviews 

I ordered multiple rather expensive Philips Hue lights. 2 out of 3 products were delivered and were faulty out of the box.

I send an email (because they are not reachable per phone) explaining the situation including pictures to demonstrate what was/is wrong with the goods. I only received a response after 6 weeks, indicating I should request a guarantee request with Philips themselves.

I tried this route but did not work because the forms had errors, unable to articulate the issues.

I emailed Beaumotica again to ask THEM to resolve the matter only resulting in a second email (after 4 weeks) I really should engage with Philips.

This is a breach on consumer rights. I really like the webshop, they have brand range of goods, however if you have a problem, you are on your own.

I will not recommend to buy goods through them.

Ordered two (different) lightswitches; After two weeks nothing was delivered; After an email I got the response That Product A was available, and they were waiting for Product B; That would arrive later that week.
Another two weeks later, still no delivery. Another email: Now Product B was available, but product A wasn't....
Meanwhile both products were still listed as available on their website.
I asked them for a refund and will find another shop.

I made my orders on 31st March, now it’s 7/april, it’s still “inbegandelen” and didn’t ship out. There’s no info I can check. No reply from the service. Crazy shop

I purchased smart lighting from Beaumotica and received outstanding customer service! One of the lamps did not work and they were quick to reply, offered customer oriented solutions and executed agreed plan quickly.
Will be shopping with Beaumotica again (and have since).

A couple of days ago I ordered a set of lamps to light the front door from the webshop and paid the price due. All went very smooth, as expected.

The next day I sent them an email informing them I wanted to adjust the order to include an extra lamp. I wanted to know if it was possible to include it on the invoice and how I should pay for it to have it all shipped as a package.

Sadly I got no response, instead a couple of days later I received an email informing me the shipment was sent and I was to expect it soon. The delivery time was indicated between 1-6 days, as they did not have the items in inventory.

I wish they would pay closer attention to the communication from the customer, as looking at the other reviews, I seem to not be the only one with this problem.

Edit: After the package was delivered, I received an email from Beaumotica informing me they regret not getting back to me sooner. Sadly they could not intervene in the process. This makes me think they’re just another dropship company..

No answer to emails
Item is out of stock but listed as available
Needed to open a PayPal dispute to get my money back !!
AVOID !!!!

Unable to fulfil my order. Didn't respond to emails. Didn't inform me that item was out of stock. When I questioned this I was told they had a 450% increase in sales, which is great for their company but very bad news for my father who will now no longer have a birthday present.

I have been promised a refund although this won't include any foreign exchange loss or compensation for inconvenience.

VERY DISAPPOINTED. PLEASE AVOID.