BeautifulHalo Reviews 

3,159
•
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

we ordered a brass pendulum lamp for the porch, it took 5 weeks to arrive and when we unwrapped the box the glass was broken and the electric wires were all exposed. we then tried to return the lamp... See more

Rated 4 out of 5 stars

Their customer support was amazing. My order hadn’t arrived by the time stated so they chased it up on my behalf and unfortunately it had gone missing with Royal Mail. They then sent me a replacement... See more

Rated 5 out of 5 stars

Bought a 5 tier glass and gold chandelier....was really worried after reading the reviews on here but think it's more clothes related..the chandelier is amazing...looks awsome, instructions weren't gr... See more

Rated 5 out of 5 stars

I purchased a Butterfly Camouflage Print Zipper Long Sleeve Windproof Hooded Jacket and LOVE it. I hadn't heard of the Beautiful Halo previously and was slightly apprehensive but I was so happy with t... See more

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2.9

Average

TrustScore 3 out of 5

3K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.9

All reviews

(3,159)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do NOT use this company.

Terrible website. The products do not look the same as they do in the photos. Terrible quality materials. Staff are unhelpful in queries and problems. Returns are at the buyers expense. Do not use this company.

May 3, 2023
Unprompted review
Rated 3 out of 5 stars

They did okay

The largest size of the dress I ordered was still somewhat small for me, and the quality wasn't that good considering the price, but I did receive what I purchased within a few weeks and it looked and functioned fine.

October 21, 2023
Unprompted review
Rated 4 out of 5 stars

I was very satisfied with my 2nd Order

I was very satisfied with my 2nd Order. The first coat I received was too small so my wife is wearing it. The second order this time around I asked for the biggest size and it fitted perfectly.send me my free gift the portable lamp, thanks g you.

January 7, 2024
Unprompted review
Rated 1 out of 5 stars

No exchange or refund

Ordered a skirt
Always wear size S
I compared the size guide with few of brands that I wear and seemed the same.
Skirt too small
Company doesn’t offer refund or exchange
What a medieval way of shopping!
Get it right as there is no second chance

January 25, 2024
Unprompted review
Rated 5 out of 5 stars

Godzilla T-shirt rocks!

I bought Godzilla King of the Monsters 3D Printed Blue Short Sleeve T-Shirt for my son and he absolutely loves it! The design was exactly what he was looking for 😊 Very pleased with my purchase.

January 25, 2024
Unprompted review
Rated 5 out of 5 stars

Really happy with the product

I purchased a Butterfly Camouflage Print Zipper Long Sleeve Windproof Hooded Jacket and LOVE it. I hadn't heard of the Beautiful Halo previously and was slightly apprehensive but I was so happy with the product when it arrive. Everyone comments on the jacket when I wear it, so much so I bought my mother-in-law one...a funky look for rainy days.

November 17, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Kept me informed and delivery was quick. Felt very confident dealing with the company. The product was very good and as expected. Would definitely recommend them.

December 28, 2023
Unprompted review
Rated 5 out of 5 stars

Nap Queen sweater

I got a Nap Queen sweater for my girlfriend for her birthday. It was made of great quality and she loved it! Will shop again from Beautifulhalo.com

January 19, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing!

Had a pleasant experience with beautiful beautifulhalo, no issues whatsoever, product arrived on time and even better than I imagined! 😀 will definitely be buying from them again! Regards, Nathaniel.

August 9, 2023
Unprompted review
Rated 1 out of 5 stars

So I wrote a review of beautifulhalo…

So I wrote a review of beautifulhalo because they wouldn't give me a refund. They then contacted me and said that they would give me a refund but only if I deleted my review and write another. They wrote:

We have received the notice and feedback of your order.
Now Your order has been upgrade to VIP Service, which would provide private customized proposal for your case.
We can apply for a 60% refund of product price for you as requested and you don't need to return the item back.
But we will have the authority to apply for the refund after you write a good review to confirm that you are satisfied with the solution.
Could you please write a good review first?
We won't ask you to lie and claim that our product is perfect.
You can provide feedback on your real experience, just show that you are satisfied with our processing results and give us four or five stars.

They didn't say I couldn't delete that review once I got my money back though. ;)

January 12, 2024
Unprompted review
Rated 5 out of 5 stars

Love the butterflies

I have bought 4 butterflies Tiffany hanging ceiling lights. I absolutely love them so much. A very nice size. I would defenly buy them again. I just wish they had the butterflies with a fan on them that would be perfect.

January 11, 2024
Unprompted review
Rated 5 out of 5 stars

A perfect purchase with patience

Despite having an issue with delivery and a vital piece missing, I found BeautifulHalo’s customer service to be very proactive and helpful to resolve my issue.
Each time I contacted them they were swift in responding and keen to help.
Once I received the missing part I was extremely pleased with the product.
I would recommend BeautifulHalo to others.

September 30, 2023
Unprompted review
Rated 4 out of 5 stars

Good experience

Good experience, freight time is longer than in Australia but apart from that goods are notified along the way.
Overall satisfied

November 2, 2023
Unprompted review
Rated 1 out of 5 stars

Bad company. This has to be the worst company I have…

This has to be the worst company I have ever ordered from. I was not happy with a coat I bought (completely different to advertised). I had emailed them from November asking for the return address but was told by them nor to bother it's in China. After several emails back and fourth and them not giving me a return address I got in touch with resolver, within a week I was offered 50% and told to keep the coat which I did not want to do but after weeks of arguing I gave up. Oh I was told by Beautifulhalo when I write a good review I will get the 50% thsts why I got in contact with resolver. Please avoid this company, if I could give a no star I would

December 1, 2023
Unprompted review

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