Beauty by Echika Reviews 133

TrustScore 3.5 out of 5

3.6

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Company details

  1. Barber Supply Store
  2. Hair Extensions Supplier
  3. Hair Product Store
  4. Wig Shop

Written by the company

Groothandel in Hairextensions


Contact info

3.6

Average

TrustScore 3.5 out of 5

133 reviews

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Rated 1 out of 5 stars

Waithing so long pffff

So long waithing its not normal

December 17, 2022
Beauty by Echika logo

Reply from Beauty by Echika

Hi,

Thanks for your review. But you ordered a pre-order on the 8th of december, the pre-order for our Halo hair is +- 1,5 week, it will be delivered to you this week so it would be nice to change te review since it is still within the 1,5 week.

Love,
Team Beauty By Echika

Rated 1 out of 5 stars

Communicatie

Slechte communicatie en service

December 2, 2022
Beauty by Echika logo

Reply from Beauty by Echika

Hi,

Bedankt voor je review.
We hebben keer op keer extensions vergoed en elke keer werd Echika privé lastig gevallen ondanks dat ze aan heeft gegeven haar niet meer te bellen op dat nummer. Dat wij dan geen service meer verlenen omdat jullie niet luisteren naar onze adviezen en er altijd wat aan de hand is, en het privé leven niet wordt gewaarborgd, is ons goed recht toch?

Klant is koning, tot een bepaald punt. Proffesionaliteit en normaal omgaan met onze collega's is iets wat wij belangrijk vinden, wordt dat door klanten niet gedaan dan kom je op de blacklist. Dit is tevens ook naar jullie gemaild. Dus dan is 1 ster niet echt heel netjes, aangezien wij jullie uit onze klantenkring hebben gegooid en niet andersom.

Liefs,
Team Beauty By Echika

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