It's good as I can get the rare items I need and I'm a return customer, but I find the delivery expensive and slow and wish there were most options.
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Review summary
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Great company, fabulous products…they just need a better delivery service than GLS.
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Company details
Written by the company
Beautycos has one of the largest selections of hair products, skin care products, perfume and make-up as well as everything the beauty heart desires. We sell all the well-known brands that you can get from your hairdresser, beautician and make-up artist, we are just much cheaper. We have a huge selection of all the well-known brands. We employ a wide range of professional staff. At BEAUTYCOS you will find everything from hairdressers, color technicians, nail technicians, materialists to beauticians. We have carefully assembled our team to be able to provide you with professional guidance. We would like to be your favorite retailer of, among other things, shampoo, conditioner and hair treatment.
Contact info
Klaregade 21, 5000, Odense, Denmark
- +44 20 3318 2576
- Webshop@beautycos.co.uk
- www.beautycos.co.uk
4.0
Great
267 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 20% of negative reviews
Typically replies within 2 weeks
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Great communication
Easy to order and great communication throughout including very helpful telephone support.
November 1, 2023
Unprompted review
Reply from BEAUTYCOS.co.uk
Dear Philippa
Thank you for your positive feedback!
We're glad you found the ordering process easy and appreciated the effective communication, including helpful telephone support.
Thanks for choosing Beautycos.
Look forward to serving you again.
Have a nice day.
Sincerely, Kirstine - Beautycos
Great service
Can always rely on Beautycos to have my favourite item in stock. And delivered in an efficient and fast way!
November 2, 2023
Unprompted review
Reply from BEAUTYCOS.co.uk
Dear Miss Blaney
Thank you for your trust in Beautycos! We're delighted to hear you can always rely on us to have your favorite items in stock, and we're pleased to provide efficient and fast delivery
Best Regards Kirstine, Beautycos
great service good price Expensive postage
great service good price just found postagecextreamly expensive for small item
November 17, 2023
Unprompted review
Reply from BEAUTYCOS.co.uk
Dear Mrs Samways,
We are happy to hear that you are satisfied with the service and price. We are always on the lookout to find cheaper options for shipping, however what we are currently offering is the best possible solution. We do offer free delivery for all orders over 99 £.
I wish you a great day.
Best regards Malene
I have got my order recently
I have got my order recently. All fine. Thank you so much!!
I was waiting for my order for more than a week. But they did come!😊😊
November 19, 2023
Unprompted review
Reply from BEAUTYCOS.co.uk
Dear Софія,
Thank you very much for writing a review.
We are so happy to hear that the order arrived safely and that you had an overall great experience.
We always try to ship out orders as quickly as possible, and I know the shipping companies we work together with also do their best to get all packages delivered in time. We have 4-8 delivery days from the order has been picked up by the shipping company.
I wish you a great day
Best regards Malene
Really happy with my purchase and the…
Really happy with my purchase and the time it took to arrive.
I had a slight problem and customer service was very quick to help me and solve it (Thank you Malene)
I would highly recommend this company and I will shop with them again.
October 12, 2023
Unprompted review
Reply from BEAUTYCOS.co.uk
Hi
Thank you so much for the positive review, it means a lot to us to read that you’ve had a good experience shopping with us.
We hope that you will come back to shop on our webshop, or visit one of our physical stores in Denmark.
Have a nice day.
With kind regards Kirstine, Beautycos
Great Company
Easy to use website, good communication, super fast delivery.
November 1, 2023
Unprompted review
Reply from BEAUTYCOS.co.uk
Hi
We actually always try to deliver our item within 3-6 business days, so thank you for noticing this! And thank you SO MUCH for the 5 stars, it means a great deal to us when we can see that our customers have had a good experience shopping with us. We hope to see you on our webshop again, or in our physical stores around Denmark.
Have a nice day - Kind regards Kirstine, Beautycos
Excellent
I received the products I ordered within one week. The parcel was well packaged with little usage of plastic. I will use Beautycos again.
November 3, 2023
Unprompted review
Reply from BEAUTYCOS.co.uk
Hi
Thank you so much for the 5 stars!!
We hope to see you again on our webshop or in one of our physical stores in Denmark!
Have a nice day – Best Regards Kirstine, Beautycos
Very good company
Very good company. My product was delivered on time.😊
October 26, 2023
Unprompted review
Reply from BEAUTYCOS.co.uk
Hi
Thank you so much for the positive review. We are pleased to hear that your order arrived quickly, as we strive to always deliver within 3-6 working days, so that you can enjoy your order as soon as possible. Thank you for shopping with us. We wish you a great day.
Kind regards Kirstine, Beautycos
Good service
Product arrived well packaged. Communication was good. Would use this company again.
October 21, 2023
Unprompted review
Reply from BEAUTYCOS.co.uk
Hi
Thank you for taking the time to give us such a nice review. We are so pleased to read that you’ve had a good experience shopping on our webshop, and hope that your order has lived up to your expectations. We hope to see you again on our webshop or one of our physical stores in Denmark.
I hope you have a lovely day,
Kind regards Kirstine, Beautycos
Arrived damaged and wanting me to jump…
Arrived damaged and wanting me to jump through hoops even though I sent pictures.
Didn’t realise it was outside uk even though website says .co.uk took ages to come with not many updates and when it arrived it was bashed when I opened it some of the products where damaged and had leaked over box. The packaging was very poor just wrapped in brown paper which I’m sure they will say is environmentally friendly but lots of better solutions out there to help protect products in transit. I send picture of products all covered in leakage and some had the brown paper stuck to them so can’t use for presents. Now they want pics of box pics of all the paper etc been 2 weeks of emails. Stay well away from them and buy from uk based company where you can actually speak direct if any problems
October 28, 2023
Unprompted review
Reply from BEAUTYCOS.co.uk
Dear Harry,
We are sorry you feel you had to jump through hoops.
We are based in Denmark which is also stated on our website.
I can see the shipping company has tried to deliver the package 3 times unsuccesfully as you were not home. They deliver it to a parcelshop on October 19th and you pick it up Saturday 21st around noon.
You first contacted us in the late evening 21st where you sent a picture of the products. As our customer service is closed during the weekend we reply you on Monday where we ask you for your order number as well as how much has leaked as we can only see a small amount. You reply that it leaked all over everything which is not what we can see. We reply shortly after that we need pictures of the box the order arrived in as well as what else was in the box (the other products from your order and the brown paper). You reply the 27th and 28th asking for an update and write that you have thrown the box and paper out which makes it more difficult for us to help. We reply the 31st and have not heard back from you since.
On the picture you have sent it only looks like a little bit of shower gel has leaked from one product and is on two other products out of 8 in total and we can therefore only offer a small discount.
I will reply to you email with our offer. I hope we will be able to find a good solution together.
I look forward to hear from you and wish you a great day.
Best regards Malene
Great website with some quality…
Great website with some quality products at competitive prices. It is not UK website, so takes longer to arrive but I don't find this to be an issue. I am definitely coming back for more.
October 7, 2023
Unprompted review
Reply from BEAUTYCOS.co.uk
Hi Giedre! Thank you for your review! We are happy that you were satisfied with your products and delivery!
We wish you a great day!
- Cecilie, Beautycos
Reply from BEAUTYCOS.co.uk
Hi R Dixon! Thank you for your review! We wish you a great day!
- Cecilie, Beautycos
Excellent
Dispatched quickly. The package was well packed and received very fast. Very reliable company.
September 26, 2023
Unprompted review
Reply from BEAUTYCOS.co.uk
Hi M.Lim! Thank you for your review! We wish you a great day!
- Cecilie, Beautycos
Great price product and no issues with…
Great price product and no issues with delivery even though it came from outside the UK
September 20, 2023
Unprompted review
Reply from BEAUTYCOS.co.uk
Hi Colin! Thank you for your review! We wish you a great day!
- Cecilie, Beautycos
Smooth order arrived quickly well…
Smooth order arrived quickly well packaged
September 26, 2023
Unprompted review
Reply from BEAUTYCOS.co.uk
Hi! Thank you for your review! We wish you a great day!
- Cecilie, Beautycos
First class service and delivery 🚚
September 20, 2023
Unprompted review
Reply from BEAUTYCOS.co.uk
Hi Brian! Thank you for your review! We wish you a great day!
- Cecilie, Beautycos
Took our order and prepared and…
Took our order and prepared and dispatched it very quickly.
First class service, with excellent communication.
September 8, 2023
Unprompted review
Reply from BEAUTYCOS.co.uk
Hi Colin! Than you for your review!
We wish you a great day!
- Cecilie, Beautycos
Liked the availability of the product
Liked the availability of the product. Not happy about paying £8.99 for the delivery which would take 4-5 days.
September 4, 2023
Unprompted review
Good delivery time
Good delivery time. The only place I could get the products I needed at a reasonable price. Only downside is the price for postage.
August 20, 2023
Unprompted review
Reply from BEAUTYCOS.co.uk
Hi Mary! Thank you for your nice review! We are very happy, that you were satisfied with your products.
We wish you a great day!
- Cecilie, Beautycos
Ease of use of website
Ease of use of website, delivery speedy and product as requested.
August 25, 2023
Unprompted review
Reply from BEAUTYCOS.co.uk
Hi Teresa! Thank you for your review!
We wish you a great day!
- Cecilie, Beautycos
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