It's good as I can get the rare items I need and I'm a return customer, but I find the delivery expensive and slow and wish there were most options.
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Review summary
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Great company, fabulous products…they just need a better delivery service than GLS.
This product we came across in Lanzarote, my husband has to use this as it is the only cream that stops the itching on his arms and legs, it softens and heals the abrasions that appear on his limbs fr... See more
Bought a Jo Malone aftershave for a 30th birthday present. It’s beautifully wrapped so I cannot open it but in anticipation- thrilled with the purchase. A good price and arrived as promised. Would... See more
Company details
Written by the company
Beautycos has one of the largest selections of hair products, skin care products, perfume and make-up as well as everything the beauty heart desires. We sell all the well-known brands that you can get from your hairdresser, beautician and make-up artist, we are just much cheaper. We have a huge selection of all the well-known brands. We employ a wide range of professional staff. At BEAUTYCOS you will find everything from hairdressers, color technicians, nail technicians, materialists to beauticians. We have carefully assembled our team to be able to provide you with professional guidance. We would like to be your favorite retailer of, among other things, shampoo, conditioner and hair treatment.
Contact info
Klaregade 21, 5000, Odense, Denmark
- +44 20 3318 2576
- Webshop@beautycos.co.uk
- www.beautycos.co.uk
4.0
Great
266 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 20% of negative reviews
Typically replies within 2 weeks
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Reply from BEAUTYCOS.co.uk
Dear Sudhan
Thank you for your kind review! We're thrilled to hear that you appreciated our great pricing, prompt email confirmation, and timely delivery. Your satisfaction is our top priority.
If there's anything else we can assist you with, please don't hesitate to contact us. We look forward to serving you again soon!
Best regards,
Kirstine, Beautycos
Hi Beautycos,
Hi Beautycos,
I’ve emailed you and called your customer service (which states you’re closed, even today) you’ve sent tracking details but this tells me the parcel has not been handed to the courier company, even though the order was place over a week ago. Order number 22100254. Please can someone contact me directly??
May 20, 2024
Unprompted review
Reply from BEAUTYCOS.co.uk
Dear Carolin,
Thanks for contacting us.
I can see you have sent us an email 18/5. This is a saturday and our customer service is closed during the weekend. Monday 20/5 is a national holiday so our customer service was closed, which is why you couldn't reach us on the phone. We are sorry for the inconvenience this has caused you.
I can see my collague has replied your email and started a case with the shipping company. I can assure you that we will find a solution as quickly as possible. We have a signed package list from the shipping company, so they picked it up 13/5 from our warehouse and it seems like it might be lost in their hands. They will send a person to manually look through their terminals to see if it has fallen off one of their conveyer belts, which is why the search can take up to 10 business days, as my colleague has informed you in their reply.
Please let us know (by calling or sending an email) if you have any questions, we are here to help you.
I wish you a good day.
Best regards Malene
This was my first time using this…
This was my first time using this website as I wanted a particular item that was sold on here. The item was good quality, well priced and arrived quickly. I will use again.
May 1, 2024
Unprompted review
Reply from BEAUTYCOS.co.uk
Dear Clare
Thank you for your wonderful feedback! We're delighted that your first experience with our website was positive and that you were satisfied with the quality, pricing, and quick delivery of your item. We look forward to serving you again in the future.
Have a nice day.
Best regards,
Kirstine, Beautycos
Great price for a great product
Great price for a great product. Delivery time to the UK wasn't bad either. I would buy from these guys again, no problem.
May 7, 2024
Unprompted review
Reply from BEAUTYCOS.co.uk
Thank you for your fantastic feedback! We're glad to hear that you were pleased with both the price and quality of our product, as well as the delivery time to the UK. We look forward to your next purchase and appreciate your support.
Have a nice day.
Best ragards,
Kirstine, Beautycos
Excellent service
Excellent service. Highly recommend. Delivery was quick . Definitely use again
May 4, 2024
Unprompted review
Reply from BEAUTYCOS.co.uk
Dear Samantha
Thank you for your excellent feedback! We're thrilled to hear that you were satisfied with our service and quick delivery. We appreciate your recommendation and look forward to serving you again.
Have a nice day.
Best regards,
Kirstine, Beautycos
Products well priced and timely…
Products well priced and timely delivery.
April 25, 2024
Unprompted review
Reply from BEAUTYCOS.co.uk
Dear Natalia
Thank you for your feedback! We're glad to hear that you found our products well priced and the delivery timely. We appreciate your support and look forward to serving you again in the future.
Have a nice day.
Best regards,
Kirstine, Beautycos
My experience is great
My experience is great. My orders were as expected and the delivery went smoothly. I was informed with mail. One tricky part was with navigating the website the track your order link takes you to.
April 24, 2024
Unprompted review
Reply from BEAUTYCOS.co.uk
Dear A K
Thank you for sharing your experience! We're pleased to hear that your orders met your expectations and the delivery process went smoothly. We appreciate your feedback about the website navigation. We look forward to serving you again.
Have a nice day.
Best regards,
Kirstine, Beautycos
Postage very expensive. Good customer service.
Postage very expensive - apparently comes from Denmark. This can negate the savings on the lower product prices, so check before you buy.
There was an issue with delivery - product damaged - but customer services sorted this out promptly and efficiently.
April 19, 2024
Unprompted review
Reply from BEAUTYCOS.co.uk
Dear Kate,
Thank you very much for taking the time to write a review. We are sorry that the product arrived damaged. We hope the solution was satisfactory.
We hope to see you again in the future and wish you a lovely day.
Best regards Malene
I can recommend the company Easy process of placing the order and…
Easy process of placing the order and the goods arrived as desired and in the time scales stated
April 5, 2024
Unprompted review
Reply from BEAUTYCOS.co.uk
Dear Arthur
Thank you for the positive feedback.
I'm glad to hear that you have been satisfied shopping with us.
We're looking forward to serve you again in the future.
Have a nice day.
Best Regards,
Kirstine, Beautycos
Happy Customer
Ordering was easy on the website, good communication on date for arrival. Prompt arrival Product was very good.
Thank you
March 31, 2024
Unprompted review
Reply from BEAUTYCOS.co.uk
Hi
Thank you for taking the time to give us such a nice review. We are so pleased to read that you’ve had a good experience shopping on our webshop, and hope that your order has lived up to your expectations.
We hope to see you again on our webshop or one of our physical stores in Denmark.
I hope you have a lovely day.
Kind regards,
Emma, Beautycos
Fast shipping
I have coarse hair & found a specific Turkish matt wax that works great. It's been harder to get over the years, especially in the UK.
Took a chance with this company and my box of hair wax arrived at my door within a week!
April 1, 2024
Unprompted review
Reply from BEAUTYCOS.co.uk
Hi Toby
Thank you so much for the positive review.
We are pleased to hear that your order arrived quickly, as we strive to always deliver within 3-6 working days, so that you can enjoy your order as soon as possible.
Thank you for shopping with us.
We wish you a great day.
Kind regards,
Emma, Beautycos
Great product good price fast delivery…
Great product good price fast delivery very pleased
April 3, 2024
Unprompted review
Reply from BEAUTYCOS.co.uk
Hi Chris
We actually always try our best to deliver our products within 3-6 working days, so you can enjoy them as soon as possible! So thank you so much for noticing this as well as our good prices.
Thank you so much for the 5 stars, it means so much to us when we can see that our customers have had a positive experience shopping with us.
We hope that you will visit our webshop again, or our physical stores located all over Denmark.
Have a great day!
Kind regards,
Emma, Beautycos
This company is actually wonderful
This company is actually wonderful! Everything is so quick and honest. Products are true and great. I'm actually very surprised it went that smooth!!! Absolutely recommending!
April 2, 2024
Unprompted review
Reply from BEAUTYCOS.co.uk
Hi Malgorzata
Thank you very much for such a nice review, it means a lot to us to read that you’ve had a positive experience shopping with us.
Thank you for taking the time to write to us.
We hope that you will want to shop on our webshop again, or visit one of our physical stores located all around Denmark.
Have a nice day.
Kind regards,
Emma, Beautycos
Beautycos
I made the order and within 4days my products had arrived from Denmark amazing how quick it was . Will definately use again and would recommend to others .
March 23, 2024
Unprompted review
Reply from BEAUTYCOS.co.uk
Hi Fiona
Thank you so much for the positive review. We are pleased to hear that your order arrived quickly, as we strive to always deliver within 3-6 working days, so that you can enjoy your order as soon as possible.
Thank you for shopping with us.
We wish you a great day.
Kind regards,
Emma, Beautycos
Great company
I am happy with Beautycos, I have been ordering from this company for many years. Great selection of products you cannot find anywhere else. The process from ordering to delivery is easy and straightforward. The products arrived quickly and efficiently. The fact that the products come from a company abroad justify the most recent extra charges for delivery.
March 4, 2024
Unprompted review
Reply from BEAUTYCOS.co.uk
Hi Christopher
Thank you for taking the time to give us such a nice review. We are so pleased to read that you’ve had a good experience shopping on our webshop, and hope that your order has lived up to your expectations.
We hope to see you again on our webshop or one of our physical stores in Denmark.
I hope you have a lovely day.
Kind regards,
Emma, Beautycos
I had an item missing
I had an item missing. The company responded really quick, sent my missing item and some freebies for the inconvenience. Excellent service.
March 14, 2024
Unprompted review
Reply from BEAUTYCOS.co.uk
Hi Helen
Thank you very much for such a nice review, it means a lot to us to read that you’ve had a positive experience shopping with us and our customer service.
Thank you for taking the time to write to us.
We hope that you will want to shop on our webshop again, or visit one of our physical stores located all around Denmark.
Have a nice day.
Kind regards,
Emma, Beautycos
This is my first experience of ordering…
This is my first experience of ordering from Beautycos. Everything went very smoothly and I was kept very well informed about the progress of my order. It arrived exactly on time and it was very nicely packaged, in perfect condition.
Beauticos also included a nice Dior gift bag. Excellent service and price point.
March 16, 2024
Unprompted review
Reply from BEAUTYCOS.co.uk
Hello! Thank you very much for your kind review and for taking the time to write to us. I'm pleased to hear that you've been satisfied with the delivery. We're ready to assist you again another time. Have a good evening. Best regards, Kirstine, Beautycos.
Excellent service
Excellent service, reasonable price, great product, will use again 👍😁
March 1, 2024
Unprompted review
Reply from BEAUTYCOS.co.uk
Dear Colin
Thank you for your positive review and for taking the time to share your experience! We're delighted to hear that you were satisfied with your shopping experience with us.
We look forward to the opportunity to assist you again in the future.
Best regards, Kirstine - Beautycos
Great price
Great price, didn’t give 5 stars as was a bit slower than I anticipated to deliver but great comms and perfect product
March 6, 2024
Unprompted review
Reply from BEAUTYCOS.co.uk
Hi Mrs S,
Thank you so much for taking the time to write a review.
We are sorry to hear that it took longer than expected for your order to be delivered.
We always try to pick, pack and dispatch orders as quickly as possible, after which it is up to the shipping company to get the parcel delivered quickly. The delivery time listed on our website is an estimate we have received from the shipping company, as they can in the vast majority of cases deliver parcels within that time estimate. However, unforeseen events can happen that extend the delivery time, which is very unfortunate.
We hope you still want to shop with us and look forward to seeing you again.
We wish you a great day.
Best regards Malene
You had the product in stock and…
You had the product in stock and delivered the right product t at the right time. My Wilkinson shavers
Thank you Beeutycos !!!
March 4, 2024
Unprompted review
Reply from BEAUTYCOS.co.uk
Dear Colin
Thank you for your positive review and for taking the time to share your experience! We're delighted to hear that you were satisfied with your shopping experience with us.
We look forward to the opportunity to assist you again in the future.
Best regards, Kirstine - Beautycos
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