Beautylish Reviews 

3,088
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Amazing products, not possible to get anywhere else, arrived beautifully packed. Good communication. The only thing was it took a while and no advice about how long but when it arrived I was delighted... See more

Rated 5 out of 5 stars

I don’t know what all these bad reviews are about, I’ve shopped with them a few times and never had a bad experience. I live in the UK and the products were shipped from the US, got here in about 2 an... See more

Rated 4 out of 5 stars

It's mostly used by me for Sonia G and Wayne Goss brushes. Have bought many times from the website. Good and friendly customer service. The only issue is if you receive a broken item, the return cost... See more

Rated 1 out of 5 stars

ORDER not received. Order over 3 weeks again and havent received my order. They never replied to me email. Be careful of this company

Company replied

Company details

  1. Wellness Center
  2. Pharmacy

Information provided by various external sources

Beautylish was founded in the fall of 2010 with a simple purpose—to create a community where beauty lovers could share their collective beauty wisdom. People loved it, and our community grew to hundreds of thousands in a few short months. Beautylish rapidly became a valuable resource for the discovery of beauty products. Yet the experience felt noticeably incomplete because we weren't able to assist our members in purchasing the amazing products they loved. This led us to launch our own online boutique in 2012. We feel that the world is not short of beauty products, stores, or stories, but somewhere along the way, it became short of specialness. Beautylish exists to find exceptional products, tell the inspiring stories behind them, and deliver them with thoughtfulness. We believe an amazing customer experience is driven by a personal relationship with our customers.


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4.0

Great

TrustScore 4 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 48 hours

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4.0

All reviews

(3,088)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended

Since I‘m ordering from Germany, I sm particularly happy about the problem-free processing of the orders and the super-fast delivery !
I also love the brands, some of which are only offered by Beautylish ( as for example Sonia G )!

June 19, 2023
Rated 5 out of 5 stars

Quick delivery and nicely packaged

Wanted the new Natasha Denona palette but seems Sephora is dissolving that brand relationship. Nonetheless, bought here at Beautylish and delivery was super quick considering that I’m not from the US. I also purchased some beautiful brushes and everything was packaged beautifully.

June 20, 2023
Rated 5 out of 5 stars

Fabulous Customer Service

Where else can you not only get text reminders a product is dropping, but the chance to preorder what you need before it sells out to the general public + meaningful rewards for cash discounts? I was able to ask questions & place my order while waiting for an appointment. Made it super easy for me. Plus the shipping was super fast vs big chains that take 2-3 weeks to wander across the country. Beautifully packaged as usual.

June 19, 2023
Rated 5 out of 5 stars

I had ordered from Beautylish maybe a…

I had ordered from Beautylish maybe a decade ago? Was fine hut this time? My order was processed & shipped quick! Like impressively quick! I was just ordering one palette but it arrived carefully & so cutely packed! Packed & signed in SF? I’ve always liked reviews & brands on the site but more by coincidence had not ordered in so long but definitely will not be long again.

June 15, 2023
Rated 5 out of 5 stars

This company has never ever failed me

This company has never ever failed me. That’s saying a great deal as I order from them sometimes several times per month for years now. My order is always on time, in perfect shape, and so thoughtfully packaged. Ordering is a cinch. Also, if they are out of stock on an item, and you request them to advise you when the item is for sale again, they actually do follow through unlike some companies which will go un named. I love Beautylish. Not one complaint from me.

June 13, 2023
Rated 5 out of 5 stars

Great customer service

I got an incorrect item for my order. What happen after that was more important to me though. I called customer service and the issue was resolved immediately. I got a correct item shipped overnight. I'm very happy with the experience.

June 8, 2023

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