Beautylish Reviews 

3,088
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Amazing products, not possible to get anywhere else, arrived beautifully packed. Good communication. The only thing was it took a while and no advice about how long but when it arrived I was delighted... See more

Rated 5 out of 5 stars

I don’t know what all these bad reviews are about, I’ve shopped with them a few times and never had a bad experience. I live in the UK and the products were shipped from the US, got here in about 2 an... See more

Rated 4 out of 5 stars

It's mostly used by me for Sonia G and Wayne Goss brushes. Have bought many times from the website. Good and friendly customer service. The only issue is if you receive a broken item, the return cost... See more

Rated 1 out of 5 stars

ORDER not received. Order over 3 weeks again and havent received my order. They never replied to me email. Be careful of this company

Company replied

Company details

  1. Wellness Center
  2. Pharmacy

Information provided by various external sources

Beautylish was founded in the fall of 2010 with a simple purpose—to create a community where beauty lovers could share their collective beauty wisdom. People loved it, and our community grew to hundreds of thousands in a few short months. Beautylish rapidly became a valuable resource for the discovery of beauty products. Yet the experience felt noticeably incomplete because we weren't able to assist our members in purchasing the amazing products they loved. This led us to launch our own online boutique in 2012. We feel that the world is not short of beauty products, stores, or stories, but somewhere along the way, it became short of specialness. Beautylish exists to find exceptional products, tell the inspiring stories behind them, and deliver them with thoughtfulness. We believe an amazing customer experience is driven by a personal relationship with our customers.


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 48 hours

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4.0

All reviews

(3,088)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

My honest review was deleted

This is the site I've bought different products from for over 4 years. Never had any issues with service...but awhile back I left a 2 to 3 star review on a very expensive product and I've noticed that honest review of mine has disappeared. The skincare product i bought was not worth the money and I felt the same results could be achieved with a less expensive product. Just my honest review. It also could be the actual company that the product was from being behind deleting less than stellar reviews, I'm not sure if that was the company, or Beautylish itself but either way I don't think any website selling expensive products has a right to delete an honest review..I paid for that product with 195$ of my own money and deserve to leave honest reviews on products I buy.

April 21, 2023
Unprompted review
Rated 5 out of 5 stars

Oh boy !

Oh boy !! I love my makeup and stuff!!
Beautiful wrap and present in the package.. so enjoy the presentation..

April 19, 2023
Rated 5 out of 5 stars

I was very happy to find Christophe…

I was very happy to find Christophe Robin hair products as well as Cle de Peau skin care and makeup. Both lines are pricey and worth every penny. Quality, quality and more quality.

Great customer service and quick shipping wrapped up a great experience for me, a newbie to Beautylish

April 19, 2023
Rated 5 out of 5 stars

Great Variety

I love everything in the box. I received 6 items. Some were of my own choices and the others are nice to try. Very happy with my purchase.

April 18, 2023
Rated 2 out of 5 stars

My box arrived wet all the way through

My box of products arrived almost entirely wet or damp. The box was closed but not taped shut to prevent tampering. I emailed the company and got no response. Will stick with Nordstrom next time.

April 12, 2023
Beautylish logo

Reply from Beautylish

Hi Molly. We are sorry to hear about your experience with your Beautylish order and the condition the package arrived to you. Our records show that you contacted us via email at 9:15am Pacific Time on 4/7/23 and that we replied to your email that same day, at 11:31am Pacific Time, with our apologies and a request for a photo of the package to help us determine how the issue occurred. On 4/18/23, a Beauty Advisor assisted you with a request to return on several products on the order. We're sorry about your experience with the order and hope you will give us another chance!

Rated 5 out of 5 stars

Beutylish works brilliantly

I have order from Beautylish a few times already. The shopping experience online is easy and check out seamless. The shipment has surprised every single time with its speed and delivery.

April 10, 2023
Rated 5 out of 5 stars

Always a great experience

Beautylish purchases are always a great experience. Amazing brands, quick shipping and well packaged items. I did not require customer service but anytime I have, it’s always been excellent.

April 3, 2023

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