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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their natural ingredients and effectiveness, especially for sensitive skin. Many appreciate the reasonable prices, finding them competitive compared to other brands. The service is frequently described as excellent, with fast and efficient delivery, and the staff are commended for being attentive, friendly, and helpful. However, some customers noted that a few products seem to be out of stock or discontinued. Additionally, a small number of people mentioned a change in product formulations, where some items that were previously free of animal by-products now contain them, suggesting customers check ingredients if animal-friendly products are important to them.

What people talk about most

Product

Customers consistently note positive experiences with product quality and range. Many reviewers praise the... See more

Quality

Reviewers consistently express high satisfaction with product quality. Many customers, some of whom have been... See more

Service

Users describe positive interactions with service, consistently praising its efficiency and personal touch.... See more

Price

Clients share positive opinions on price, consistently highlighting that products are offered at competitive... See more

Staff

People report positive experiences with staff. Customers consistently praise the staff for being helpful,... See more

Based on these reviews

Rated 5 out of 5 stars

I've used Beauty Naturals products for years now. I especially love the Martha Hill skincare sets, eg Evening Primrose and Honey for dry skin, and Mimosa Cleansing lotion, they're beautifully rich an... See more

Company replied

Rated 5 out of 5 stars

I have been ordering from Beauty Naturals for many many years, and have always found their products great for my very sensitive skin; I use face and eye products mostly, and also other things from t... See more

Company replied

Rated 5 out of 5 stars

Beauty Naturals is an excellent company, selling a variety of goods including cruelty free beauty products at reasonable prices compared to many high street brands, with the Martha Hill range made in... See more

Company replied

Rated 5 out of 5 stars

Beauty Naturals is an excellent company with a great choice of goods and fast delivery of orders.At the moment I am buying a lovely lavender shampoo with vitamin B3 for longer stronger hair and an o... See more

Company replied


Company details

  1. Health and Beauty Shop
  2. Beauty Product Supplier

Written by the company

We are a family run business with the aim of providing our customers with a comprehensive and affordable collection of high quality, natural health and beauty products. Inspired by our late grandmother, Martha Hill, who launched her own herbal based, cruelty free skin care products over 50 years ago, the Beauty Naturals Collection encompasses all aspects of natural beauty. The range is diverse and incorporates traditional formulations along with new organic, natural alternatives. We firmly believe in 'green issues' and actively support environmental and animal friendly charities.


Contact info

4.8

Excellent

TrustScore 5 out of 5

78 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Great Products

I have been ordering from Beauty Naturals for many many years, and have always found their products great for my very sensitive skin; I use face and eye products mostly, and also other things from time to time : cleaning products, shampoo, soaps, gift packs for friends and family.
Always prompt delivery too, which is hard to find these days!

April 4, 2026
Unprompted review
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Reply from Beauty Naturals

Thank you so much for your lovely feedback 🙏

Rated 5 out of 5 stars

Consistently great service

I’ve used Beauty Naturals for many years now, their service is top-rate, and the products are high quality

April 11, 2026
Unprompted review
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Reply from Beauty Naturals

Thank yoiu Ann, that's lovely to hear 🙏

Rated 5 out of 5 stars

Recommended

Shopped with this company for toiletries and makeup for over 25 years they are just unbeatable when it comes to prices, variety and convenience

April 5, 2026
Unprompted review
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Reply from Beauty Naturals

Thank you so much, that's great to hear 🙏

Rated 5 out of 5 stars

As always Beauty Naturals comes up…

As always Beauty Naturals comes up trumps. Fantasic products, reasonable prices, always sent on time or even earlier and well packaged. Can't fault them. Highly reccomend Beauty Naturals to anyone.

March 12, 2026
Unprompted review
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Reply from Beauty Naturals

Thank you Daphne. Means a lot to us 🙏

Rated 5 out of 5 stars

Excellent customer service and…

Excellent customer service and packaging. Lots of interesting products at competitive prices. Healthy and natural products. Fast delivery.

March 15, 2026
Unprompted review
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Reply from Beauty Naturals

Thank you so much, that's lovely to hear 🙏

Rated 5 out of 5 stars

Always good.

Always great products. Delivered on time. Well packaged. I've ordered many times and always been satisfied.

February 6, 2026
Unprompted review
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Reply from Beauty Naturals

Thank you 😊

Rated 5 out of 5 stars

Have used Beauty Naturals for years

Have used Beauty Naturals for years, after a recommendation from a friend in her 70's with lovely skin.
Their quality products are extremely good value with swift delivery and products beautifully packed.
A great company !

February 13, 2026
Unprompted review
Beauty Naturals logo

Reply from Beauty Naturals

Thank you so much ❤️

Rated 5 out of 5 stars

Very happy customer!

I have been a customer for over 40 years...the product range is wide, the quality of their products excellent & customer service is second to none. Over the years, I have bought everything from skin care to hair products and even cleaning & laundry. My husband is also a fan of the men's range. Beauty Naturals are trustworthy. Even my sceptical 95 year old mum uses them!!

March 17, 2026
Unprompted review
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Reply from Beauty Naturals

That's so lovely to hear and means alot, thank you 🙏

Rated 5 out of 5 stars

40 years of excellence

I have been using Martha Hill/ Beauty Natural products for 40 years and I regularly receive compliments on my complexion. I have never had any problems with delivery which arrives very quickly.

March 2, 2026
Unprompted review
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Reply from Beauty Naturals

Thank you Joy, that's great to hear 🙏

Rated 5 out of 5 stars

GOOD COMPANY

Beauty Naturals gives you the feeling that you are being given a true personal service. Online ordering is easy and if ever I have any phone enquiries they have always been dealt with with friendly efficiency. Being a member of the Beauty Club gives me excellent discounts on the products I use daily
The goods sold are all of good quality and arrive beautifully packaged.
All in all - a really good company to deal with.

March 1, 2026
Unprompted review
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Reply from Beauty Naturals

Thank you so much for the lovely review 🙏

Rated 5 out of 5 stars

Good value ethical products

The products are great, naturally effective and come at a good price. This company have a super range of products and some great offers.

February 18, 2026
Unprompted review
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Reply from Beauty Naturals

Great to hear, thank you 🙏

Rated 5 out of 5 stars

Have used for years

Never any problems with this company. Very quick delivery time. Thank you.

November 26, 2025
Unprompted review
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Reply from Beauty Naturals

Thank you 🙏

Rated 5 out of 5 stars

Thank you all so very much for my…

Thank you all so very much for my recent order. Everything is wonderful from ordering on line to receiving my lovely products.

January 15, 2026
Unprompted review
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Reply from Beauty Naturals

Thank so much for your feedback 🙏

Rated 5 out of 5 stars

I am out of the country and the…

I am out of the country and the shipping was fantastic. The product was out of stock but their communication was stellar. They were personable and responsive. I am so glad I found this company and would highly recommend.

January 10, 2026
Unprompted review
Beauty Naturals logo

Reply from Beauty Naturals

Thank you so much for the lovely feedback 🙏

Rated 5 out of 5 stars

I absolutely love Beauty Naturals

I absolutely love Beauty Naturals. I’m a long term customer and have been consistently delighted with the quality of the products. They also represent great value.

December 11, 2025
Unprompted review
Beauty Naturals logo

Reply from Beauty Naturals

That's so lovely to hear, thank you 🙏

Rated 5 out of 5 stars

Beauty Naturals is an excellent company…

Beauty Naturals is an excellent company for products, pricing and service including advice. I have been using their products since 1979 when it was under the the name "Martha Hill" an amazing woman whom I had the privilege to meet many times when she had a shop in Marylebone High Street in London in the late 70s, near where I was working/studying. The passion for natural products was clear from the start, with many of the ingredients grown by Martha back then. While I have changed which of the products I use over time, they have all been first class, and people always comment on how good my skin is (I am now 70). Thank you so much for allowing me to have great products that don't cost the earth or the more-than-human world.

October 27, 2025
Unprompted review
Beauty Naturals logo

Reply from Beauty Naturals

Thank you for such lovely feedback Eve and so great to hear that you met Martha Hill. 🙏

Rated 5 out of 5 stars

Outstanding

Having been a customer for more than 10 years, their customer service has always been 100%. A really excellent company to deal with and a good range of products. If only everyone was as efficient, personable and helpful to deal with. Outstandingly good.

October 31, 2025
Unprompted review
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Reply from Beauty Naturals

Thank you Simone, that's really appreciated and lovely to hear 🙏

Rated 5 out of 5 stars

Value for Money

Beauty Naturals is an excellent company, selling a variety of goods including cruelty free beauty products at reasonable prices compared to many high street brands, with the Martha Hill range made in the UK. They have a great customer service giving helpful advice when needed. I have been ordering from them for many years. Plus one can save if one takes advantage of their beauty club and other discounts.
The Beauty Naturals website is definitely worth looking at.

October 13, 2025
Unprompted review
Beauty Naturals logo

Reply from Beauty Naturals

Thank you so much for your lovely feedback 🙏

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