Finding Beauty Pie changed everything. Now, I can get all my favorites in one place. The selection is vast, and every product I have used has been superior to the big brand names. The facial moistu... See more
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At BEAUTY PIE, our mission is to make you feel like a kid in a cosmetics candy shop. To bring you the fairy tale. To deliver the absolute best in beauty nonstop, at prices so amazing, even a splurge is a steal. Because there should be no guilt in getting gorgeous.
Contact info
New York, United States
- www.beautypie.com/us
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I found your return policy nearly…
I found your return policy nearly impossible to deal with. I paid full price for the items I purchased. Most of them did not work for me and I tried to access your return policy to return them for a refund. I finally had to call customer service. I was told I needed to return them and pay for postage when I sent them to you. I did that and still have not received a refund. Just a frustrating and annoying experience. Poor customer service.

Reply from Beauty Pie™ - USA
Price, Quality and Delivery to your doorstep!
I love these products! Great price, high quality and quick delivery! The information shared about the newest trends and innovations is so on-point. And you never have to go to a store again!
Always easy to process and get my order.
Beauty Pie products have improved my…
Beauty Pie products have improved my skin and many of them make great gifts.
Love the products
Love the products. However I think members should always get free shipping.
Products are consistently high-quality…
Products are consistently high-quality and very well packaged. Shipping is quick and reliable. Price point can’t be beat!
Awesome!
Beauty pie is an easy sight to shop and to find exactly what I need. All items are shipped well packaged and in a timely manner!
Customer Service
When I was able to communicate with a person, the service was great. Getting to that point took a bit of time. I had to revisit old communiques to find an email address that elicited a response.
The response I eventually got, though, was considerate, fair and expedient!
Absolutely love Beauty Pie
Absolutely love Beauty Pie! They have so many high end products without the price tag. If you don’t care about a label, you’ll love what these products can do for your anti aging regimen. I have been using BP products for many years & love the results. They have so many amazing products! Give it a try you won’t be disappointed.
I love Beauty Pie products
I love Beauty Pie products! They have quality products and you don’t have to spend your life savings to buy them. They are just as good as SkinCeuticals, and other high priced products. I’ve tried them all. Just join their club and enjoy the benefits!
The products are amazing
The products are amazing. I look healthier and younger, and the cost is a perfect price point.
I am obsessed
I am obsessed! I love the no name /white label approach and pricing. Don’t feel like I’m missing anything, most importantly, efficacy. Shipping is fast, even to the US. Now I’m hoping you’ll deliver to South Africa at some point!
Treat Loyal Long Time Member Like a Cheap Thief
I've been a Beauty Pie member for several years now. I've spent a great deal of money with this company. Recently, my last order was mailed to my old address (even though I had changed my address in my profile and had placed other orders from Beauty Pie using my new address with no issues). My order never came and after checking, realized they mailed to my old address, so I reached out to customer care. No response. Reached out again. No response. Reached out a 3rd time and finally got an auto generated AI response. Didn't hear back from a real person for nearly 2 weeks. Then to add insult to injury, this person clearly didn't read my complaint and automatically assumed that I just needed to "check around my neighborhood" because they showed it as "delivered". So I had to explain for the umpteenth time it was sent to the WRONG address. Then to further add insult to injury, instead of just sending a new order out or refunding my money to a YEARS LOYAL member, they have a document to fill out and send back stating that I'm telling the truth about never receiving my package. Not even an easy PDF I could fill out, but something I have to print, fill out, and scan back via email. The whole situation has been ludicrous and honestly is making me want to leave BP and get my products elsewhere. HORRIBLE customer service and treatment of someone who has been a loyal member for so many years. Just send out another box of goods to me. Goods I have paid for. No questions asked. That is what good customer service would do. You clearly see I have been a member for many years -- treat me as such.

Reply from Beauty Pie™ - USA
never got my order
never got my order, and the customer service is ignoring my many attempts for help.

Reply from Beauty Pie™ - USA
Love BEAUTYPIE
Great products, optional membership offers lower prices but no deadly subscriptions!
Poor customer service
I received an order confirmation and nothing since; item was never delivered. I reached out to customer service and never got a response!

Reply from Beauty Pie™ - USA
Great products at reasonable…
Great products at reasonable prices—what more could you ask?
Like a cool mist on a hot summer day!
I think you are products are very reasonably priced. Though I’ve only purchased two, they both go above and beyond their purposes. I am on my 3rd neck and décolletage spray. I’ve seen amazing results. I keep one in my frig for hot summer days, so serves a dual purpose. Your shipping is quick and issue free. I would love to represent you on social! Big fan!
Great products at great prices
I dont usually do membership programs like this but this one is totally worth it! Great products and great prices!
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