Beauty Pie™ - USA Reviews 

6,244
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 207 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and affordability of the wide selection of skincare and beauty items available. Buyers appreciate the helpful educational resources and the reliable shipping options that make shopping convenient. People love the attractive presentation and luxurious feel of their daily purchases. However, some people mentioned occasional challenges with shipping delays and tracking down their orders. A few reviewers also noted that certain products did not work for their skin types or found the return process complicated. Some consumers expressed frustration regarding unexpected price increases on newer arrivals and changes to the membership model.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high quality, effectiveness,... See more

Quality

Customers report positive experiences with quality, highlighting that items are consistently high-end and... See more

Price

Reviewers mention positive feedback about price, highlighting phenomenal deals and affordable options for... See more

Delivery service

Clients share positive opinions on delivery service, highlighting that shipping is quick, reliable, and... See more

Value for money

Users describe positive interactions with value for money, frequently highlighting that high-end products are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Finding Beauty Pie changed everything. Now, I can get all my favorites in one place. The selection is vast, and every product I have used has been superior to the big brand names. The facial moistu... See more

Rated 5 out of 5 stars

Absolutely love Beauty Pie! The quality of their skincare is truly fantastic—everything I’ve tried feels luxurious and performs just as well (if not better) than much more expensive brands. I also ado... See more

Rated 5 out of 5 stars

Beauty Pie is a reliable source of quality & innovative beauty products at very reasonable prices. Yes, there are beauty products that aren’t a fit for me but overall, I am very pleased with the items... See more

Rated 5 out of 5 stars

Items are always packed well and arrive in perfect condition. Shipping (I just use the regular option) is reliable and arrives on schedule. The products themselves are excellent. I love the tubing m... See more


Company details

  1. Cosmetics Store
  2. Pharmacy

Written by the company

At BEAUTY PIE, our mission is to make you feel like a kid in a cosmetics candy shop. To bring you the fairy tale. To deliver the absolute best in beauty nonstop, at prices so amazing, even a splurge is a steal. Because there should be no guilt in getting gorgeous.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

6K reviews

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4.4

All reviews

(6,244)

207 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Products are a hit or a miss

Products are a hit or a miss. Bought products , like an eyebrow pencil that broke after one use. I have purchased fragrances and I am very pleased for the most part but wish there would be free samples, even if just like the ones you get in a magazine. It would give a better idea of the scent and help with deciding on products especially with rising cost . Reconsidering my membership at this time.

April 2, 2026
Beauty Pie™ - USA logo

Reply from Beauty Pie™ - USA

Hi Judith,

Thank you for taking the time to share your feedback.

I’m very sorry to hear about your eyebrow pencil breaking after just one use. That’s certainly not the experience we want for our members. We’ve reached out to you via email to help resolve this for you.

It’s great to hear that you’ve been enjoying our fragrances! We also appreciate your suggestion around offering samples, i’ll be sure to share your feedback with our wider team.

Please do not hesitate to get back in touch with us at https://beautypie.com/contact if we can assist you further.

Best wishes,
Grace from Member Happiness
Beauty Pie

Rated 5 out of 5 stars

I LOVE this company

I LOVE this company. The quality of the products is very consistent from perfumes to makeup and hair care...they have high end products for discount prices because they are comitted to providing access to the best at good prices. The triple hyaluronic is simply one of the best products I have EVER found. I get compliments all the time on my skin. I will never be witout it.

January 4, 2026
Rated 4 out of 5 stars

Great retinol options!

Love their products! Retinols are especially effective. Only downside to Beauty Pie is they run out of things and may or may not have what you need when you need it.

March 31, 2026
Rated 3 out of 5 stars

I've been a member since 2021

I've been a member since 2021? Love your products! The packaging and shipping is great. When I joined, it made sense to be a member. But, recently, I have noticed a significant increase in product costs! I understand the US has absurd tariffs, but, I may need to cancel my membership. Doesn't make sense, anymore. So, unfortunate.

March 30, 2026
Beauty Pie™ - USA logo

Reply from Beauty Pie™ - USA

Hi Lisa,

Thank you so much for taking the time to write a review, and thank you for being a member with us since 2021 — we really appreciate your loyalty and the time you’ve taken to share such thoughtful feedback.

We’re so glad to hear that Beauty Pie has been a part of your routine over the years, but we’re genuinely sorry to learn that your experience more recently hasn’t lived up to expectations.

Our mission at Beauty Pie remains to deliver exceptional quality products at the best prices possible. We have done everything possible to shield our members from price increases, short of decreasing the quality of our products.

If there's anything more we can do or if you have any further questions, please don’t hesitate to reach out to us at beautypie.com/contact - we’re here to help.

Best wishes,
Sylvia from Member Happiness

Rated 5 out of 5 stars

Always great products

Always great products, beautifully packaged and delivered. Products work and are fairly priced. Will continue to be a loyal customer.

August 12, 2025
Rated 1 out of 5 stars

I have been waiting over 4 weeks for a…

I have been waiting over 4 weeks for a refund. When I returned an item that was in pristine condition it was never even taken out of the box. There is absolutely no holdup on my end and the warehouse is supposedly where it's at. This is insanely frustrating to have this long of a wait for a return refund and I'm filing a complaint with my bank if I don't receive that within 24 hours

March 18, 2026
Beauty Pie™ - USA logo

Reply from Beauty Pie™ - USA

Hi Heather,

Thank you so much for your review. We’re really sorry to hear how frustrating this experience has been for you. I’ve checked up on the status of your return, please be assured returns can take between 14–21 business days from the date they are sent. This allows time for the item to be received, inspected, and the refund to be issued. We appreciate your patience.

Using the email address associated with this review, I've located your recent query in our system and have followed-up with you via email. Please do respond to this email thread if there is anything further I can help you with at this time.

Best wishes,
Rachel from Member Happiness
Beauty Pie

Rated 5 out of 5 stars

I’ve been a satisfied customer for many…

I’ve been a satisfied customer for many many years. There are products that I can’t live without and some that I’ve experimented with. My only complaint is that there are so many products and so many new ones there’s almost too much to choose from!

March 2, 2026

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