Finding Beauty Pie changed everything. Now, I can get all my favorites in one place. The selection is vast, and every product I have used has been superior to the big brand names. The facial moistu... See more
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Absolutely love Beauty Pie! The quality of their skincare is truly fantastic—everything I’ve tried feels luxurious and performs just as well (if not better) than much more expensive brands. I also ado... See more
Beauty Pie is a reliable source of quality & innovative beauty products at very reasonable prices. Yes, there are beauty products that aren’t a fit for me but overall, I am very pleased with the items... See more
Items are always packed well and arrive in perfect condition. Shipping (I just use the regular option) is reliable and arrives on schedule. The products themselves are excellent. I love the tubing m... See more
Company details
Written by the company
At BEAUTY PIE, our mission is to make you feel like a kid in a cosmetics candy shop. To bring you the fairy tale. To deliver the absolute best in beauty nonstop, at prices so amazing, even a splurge is a steal. Because there should be no guilt in getting gorgeous.
Contact info
New York, United States
- www.beautypie.com/us
4.4
Excellent
6K reviews
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Always on time and such high quality…
Always on time and such high quality products.
January 11, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Pathetic customer service
Although my shipping address (same as billing) was correct when I placed the order, somehow you shipped to an old address. I double checked everything- I have no idea how someone could possible make such a pathetic error. I had to contact you several times in order to correct your mistake. After over a month of back and forth you finally sent me a replacement package. No apologies, no recognition of the mistake, no thanks for the order or being a long time customer. The membership makes the products overpriced, which is fine, but a company making this type of product should have some customer service. It should never take a month to re-ship and order you didn't send. I trustworthy business would refund the entire order for the mistake, and shady business would AT LEAST throw in some samples. This entire experience was just pathetic.
December 25, 2025
Reply from Beauty Pie™ - USA
Hi Melissa,
Thank you for taking the time to leave a review and to share your feedback.
After reviewing your order, we can see that while your account shipping address was correct, the address linked to your payment method automatically populated at checkout and overrode the saved details. Unfortunately, this can happen depending on the payment provider used, and it isn’t always obvious during the checkout process.
We can also see that you were in touch with one of our agents, who arranged for a replacement to be sent to the correct address as soon as possible once the issue was confirmed. We’re especially sorry if, during those interactions, you didn’t feel properly acknowledged or valued as a long-standing customer. That is never the impression we want to leave. While we’re pleased a replacement was ultimately issued, we recognise that the journey to get there matters just as much as the outcome.
If there’s anything further we can do or explain for you, please do not hesitate to reach out, we’d be happy to help.
Best wishes,
Grace from Member Happiness
Beauty Pie
Excellent products and easy to order
Excellent products and easy to order. Definitely get my money's worth with the annual membership. I LOVE the Japan Fusion Moisturizer!
September 8, 2025
I Love Beauty Pie
I am a borderline beauty junkie and I just love my Beauty Pie membership for the opportunity to try new and innovative beauty products at a discount from comparable retail brands.
January 9, 2026
Great products at a great value
I’ve tried many of your products, and now have several favorites. Great quality and super value.
January 3, 2026
Makes my skin glow
December 21, 2025
So happy I stumbled onto Beauty Pie
So happy I stumbled onto Beauty Pie. I've been a member going on three years now and have enjoyed so many new quality products! My skin care routine really kicked up a notch when I found Beauty Pie. I love looking at the reviews and seeing women of my age also taking advantage of these wonderful products.
December 28, 2025
I love Beauty Pie
I love Beauty Pie. I've had multiple orders and no complaints. I have been using some hair products and my experience is that Beauty pie has excellent products and I'll be ordering more
December 17, 2025
Great products and Natural Results
Great products. Looks natural and applies seamlessly!!
Thank You
December 18, 2025
The delivery and all items purchased were excellent! I love all the products
The delivery and all items purchased are
December 10, 2025
Great products with low prices!
December 16, 2025
I love all my Beauty Pie products
I love all my Beauty Pie products. Quick shipping and high quality products. A great combination.
June 25, 2025
I really dislike the constant emails…
I really dislike the constant emails from you. I like the products I have purchased very much. But, emails every day? C’mon!
December 5, 2025
Reply from Beauty Pie™ - USA
Hi Jerri,
Thank you so much for taking the time to leave a review. We're sorry to hear that you're receiving more marketing emails than you would like! We're thrilled to hear that you are enjoying the products you have tried!
At the moment, we don't have the functionality to customise preferences on how many emails you receive. However, we hope to implement this in the future. Please be assured that I have flagged your feedback to the relevant team. If you wish to unsubscribe from marketing emails for now, you may of course do so from the bottom of one of the marketing emails.
I hope this helps and thank you again for your feedback. Please do not hesitate to reach out to us directly at beautypie.com/contact if we can assist you further.
Best wishes,
Rachel from Member Happiness
Beauty Pie
returns are horrible, but I love the products.
I love the product, I place an order almost monthly, I don’t use any other beauty products because I’m so satisfied with the quality, but if there is a product malfunction or issue causing reason for returning or exchange; good grief it’s difficult, they make you take multiple photos and describe the issue, often asking for additional photos to be sent. Just let me send the product back and beauty pie can see the issue first hand. This back and forth is a waste of time. I had an eyeshadow stick that was stuck in the tube on arrival. I still don’t have the refund or exchange over a month later. Not good customer service for being a member, by the way I rarely need to ask for a refund. But if I do, it should never be this much work to justify the reason.
November 29, 2025
Reply from Beauty Pie™ - USA
Hi Randi,
We appreciate you taking the time to share your thoughts with us. We're really pleased to hear that you love our products and that you're so satisfied with the quality!
We're sorry to hear about the difficulties you experienced with your eyeshadow stick and we sincerely apologize for any frustration caused. Please be assured that our Beauty Pie member’s safety and product satisfaction is at the absolute forefront of what we do. As a beauty retailer we are obliged to follow a stringent protocol when it comes to quality assurance and these are closely monitored. Without confirmation of the batch number, we are unable to further investigate the issue.
Thank you again for taking the time to leave a review. Using the email address associated with your review, I have located your email and replied back to you now to resolve this. If we can further support you, please do not hesitate to reply back on that thread. We'd really like to make this right!
Best wishes,
Rachel from Member Happiness
Beauty Pie
The price is great for the fabulous product I get!
I love the affordable prices for the products that keep my skin looking fabulous.
December 2, 2025
Genius, Quality, Affordable
This is the first complete line of skincare which has worked for my very sensitive skin. I feel confident with all the products and I know the high quality and care that has gone into producing them. I am 73 years old and have had a long history in fashion retailing--- I love these products.
November 30, 2025
This Youthbomb mini luminous duo is quality!Joyo
This Youthbomb mini luminous duo is quality and makes my skin look and feel amazing and I like that it isn’t overly fragrant, just a nice light scent. The mini duo is an affordable way to try out the products. I will definitely buy more and recommend to others!
November 30, 2025
Amazing Products!
I love the skincare products & makeup products I’ve bought at Beauty Pie! Prices are amazing! I love that these are so affordable & it only costs $59 a year!
November 18, 2025
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