Becci's Bridal Designs Reviews 43

TrustScore 4 out of 5

4.1

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Rated 2 out of 5 stars

Trainers arrived, extremely cheaply made. Reviews for shoes were great but these trainers I would not recommend. Bought for my daughter and are far to wide and rub right on her ankle, after contacting... See more

Company replied

Rated 5 out of 5 stars

Absolutely love my personalised white combat boots, can't wait to wear them and show them off on my wedding day. Communication was very good. Delivery was tracked and no issues. Would definitely recom... See more

Rated 5 out of 5 stars

I have had 3 pairs of shoes made for me and all have been amazing. They fit well, are comfortable and look fantastic. Received loads of compliments about them - especially Alice in Wonderland ones.... See more

Rated 5 out of 5 stars

Beautiful work. Received earlier than expected which was a huge benefit for dress fitting! My sister is in love with these shoes and they fit perfectly even with the size conversions. Also included he... See more

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4.1

Great

TrustScore 4 out of 5

43 reviews

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Rated 2 out of 5 stars

Avoid Trainers

Trainers arrived, extremely cheaply made. Reviews for shoes were great but these trainers I would not recommend. Bought for my daughter and are far to wide and rub right on her ankle, after contacting was refused a refund as they are personalised (name on laces) but offered half a size smaller, fantastic so not only would they be too wide they’d also rub the ankle and pinch the toes. No further contact. Most expensive lacers I have ever purchased as the trainers are completely unuseable😞 the glue for the glitter wasn’t the most precise either. Local bridal shop were disgusted and are now providing decent trainers but obviously out of pocket as now bought 2 pairs, should have never ordered online

August 27, 2025
Unprompted review
Becci's Bridal Designs logo

Reply from Becci's Bridal Designs

We’re very sorry to hear that you were disappointed with your trainers. As the order was personalised, a refund unfortunately isn’t possible under our policy. However, to resolve this for you, we offered a replacement pair and requested foot measurements so we could ensure a better fit. Regrettably, this option was declined.

We understand this has been frustrating, and we truly value your feedback. Please know that we are committed to improving both our products and customer experience, and our team is still happy to assist should you wish to revisit the replacement option.

Kind regards,
Becci

Rated 5 out of 5 stars

Absolutely Fab!

Absolutely love my personalised white combat boots, can't wait to wear them and show them off on my wedding day. Communication was very good. Delivery was tracked and no issues. Would definitely recommend Becci's Bridal Designs.

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

Love my custom made shoes!

I just received my custom wedding shoes after an excitement filled wait. Thank you for your craftsmanship. I look forward to wearing them for my wedding!

November 2, 2024
Rated 5 out of 5 stars

In love with my beautiful shoes!

In love with my beautiful shoes!! Becci was so great at communicating with me and making my design to exactly how I wanted them to be.
They came beautiful packaged and I can’t wait to wear them next year! They are high quality and everything I dreamed of.
Thank you so much.

October 21, 2024
Rated 5 out of 5 stars

Beautiful shoes

I have had 3 pairs of shoes made for me and all have been amazing.
They fit well, are comfortable and look fantastic. Received loads of compliments about them - especially Alice in Wonderland ones.
No issues with communication and arrived within given time limits - would highly recommend.
Looking forward to my next pair.

April 12, 2024
Unprompted review
Rated 1 out of 5 stars

Shoes never arrived.

Firstly, I will say I received a full refund. I ordered shoes for my wedding which never arrived despite being told that they would be ready on time. I got a tracking number which seemed to indicate Royal Mail never actually got the parcel. Overall, I just wouldn’t recommend. Wouldn’t trust that your order will arrive.

August 24, 2024
Unprompted review
Becci's Bridal Designs logo

Reply from Becci's Bridal Designs

Unfortunately the buyers order was lost by the delivery company. I made several attempts to locate the parcel and to get it delivered. A full refund was issued.

Rated 5 out of 5 stars

Fantastic

I made a mistake when ordering size and becci was so good to help me sort it out. My items arrived sooner than expected and looked fantastic. I can't wait for the bride to see them. I will definitely be ordering from here again x

July 23, 2024
Rated 5 out of 5 stars

This is my second order from this…

This is my second order from this seller and I am profusely happy with it. Internationally shipped in great time and I don’t need any assistance. Her work is stunning and I’m so glad I found her on Etsy ❤️

July 22, 2024
Rated 5 out of 5 stars

Made with Love

The second I opened the box I felt so special, the details within that little white box were exceptional. So much love and attention to detail I cannot thank you enough . I cannot wait to say I do in those beautiful shoe's they are everything and more . Thanks so much from Linda in Ireland 🇮🇪 💗

July 17, 2024
Rated 2 out of 5 stars

Custom shoes, poor quality!

Ordered the custom shoes for my wedding day. When they arrived I loved them and they were very comfortable. I ordered well in advance because I’m not great in heels so have periodically put them on and walked around my living room in them to get used to it, other than that they have been stored in the box. I noticed they’d started to split on the side. When I emailed her about this she told me this can happen after prolonged wear and to use modge podge to patch them up. Firstly, a couple of laps of my living room 100% is not prolonged wear, I followed the care information provided perfectly, keeping them away from heat and damp etc, secondly £200 for shoes I should not have to patch them up when I haven’t even worn them yet and lastly when I messaged her about it she just recited the care information to me (which clearly doesn’t work) and when I explained I had followed it she ignored me. Now I have to buy new wedding shoes because I doubt these will hold up for a full days wearing when they’re falling apart after barely being worn.

August 13, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing

The shoes are absolutely beautiful. Everyone I've shown is obsessed and I cannot wait to wear them at my wedding! They fit perfectly and are surprisingly very comfortable!

December 13, 2023

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