My wife bought approx 8 cakes from them yesterday, Friday 21st for the family to have over the next few days. She tried to eat her cream scone, the cream was off. She threw it away. S... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Disappointing visit for a friends Birthday. Meal arrived with stale toast, cold food & very over cooked bacon n sausage, although lovely poached eggs. Breakfast was a real mish mash It was difficu... See more
What a very disappointing visit to Restaurant today. We waited (4 of us) quite a long time for food to come to us, granted, they were busy so let that go. However, it wasn't really worth waiting for,... See more
Main issue is hiring Brittania Parking company, effectively meaning a time limit on seeing a valued friend. Frankly the meals aren't worth the trouble. It's not cheap for the food that's not that grea... See more
1.8
Poor
23 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Disappointing visit for a friends birthday…
Disappointing visit for a friends Birthday.
Meal arrived with stale toast, cold food & very over cooked bacon n sausage, although lovely poached eggs. Breakfast was a real mish mash
It was difficult to gain the waitress attention when she did come over she seemed perturbed that we had called her over, waitress sent for the manager who also seemed unimpressed that we had complained. She asked us if we wanted replacement meals but no apology or explanation & definitely no service with a smile was offered.
Overall we felt as though we shouldn't have complained & we were an inconvenience to the waiting staff.
Have visited in the past with no complaints but today was very disappointing.
January 20, 2024
Unprompted review
Over an hour to get poor quality food
After 40 minutes I queried how long we would have to wait. The manager ignored me and a waitress answered. She then said another 15 minutes. The manager still didn't speak. In the end we waited over an hour to get food.
When it arrived mine looked like it had been cooked 40 minutes before everyone else.
We had all travelled over an hour to meet at a central location. A disappointing experience.
December 2, 2023
Unprompted review
Really not what it used to be... Becketts really need up their game…
Becketts really need to up their game to keep the good reputation they have had over the years. Recent visits, and talking to others'experiences, are just not up to standard. Food is 2nd rate and as for the service really poor doesn't come close. The place is grimy with sticky furniture and badly stained carpets. When I complained to management about a recent trip he admitted his staff weren't up to scratch and blamed the pandemic.
October 21, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.