bedkingdom Reviews 

17,997
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 3,262 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers frequently praise the fast delivery times, noting that their purchases arrive promptly alongside helpful tracking updates throughout the entire process. Furthermore, buyers consistently appreciate the impressive product quality, stating that the beds and mattresses are extremely sturdy, comfortable, and beautifully designed. However, some customers also noted occasional issues with delivery mix-ups, resulting in missing or incorrect packages arriving at their homes. A few other people also felt that the overall delivery service could be improved, mentioning instances where heavy boxes were left downstairs instead of being carried upstairs.

What people talk about most

Product

Users describe positive interactions with product, highlighting great prices and quick delivery. Many... See more

Delivery service

Clients share positive opinions on delivery_service, noting that packages often arrive promptly with helpful... See more

Quality

Consumers find quality to be positive, highlighting that the products are well-made, solid, and offer great... See more

Order

Reviewers highlight positive aspects of order, describing the process as straightforward and seamless.... See more

Service

Reviewers mention positive feedback about service, highlighting excellent quality and fast delivery.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Excellent re delivery, no delay everything intact, however we did have add a few screws for stability in a few places as a large piece of furniture. You really need someone who is good at assembling f... See more

Company replied

Rated 4 out of 5 stars

The beds I ordered were great, quick delivery and a decent price. Only 4 stars given as the online advertised tiered discount codes didn't work (Not the end of the world) and both beds had damaged pan... See more

Company replied

Rated 4 out of 5 stars

Quick delivery good communication. We bought the bunk beds which had the bottom as a floor bed. Had issues that some of the screws weren’t long enough, due to how the screw sat. Was able to make it wo... See more

Company replied

Rated 4 out of 5 stars

Building this furniture is definitely a two manned job, something of which I found out the hard way. Some written words to support the images would provide greater clarity. Other than that, happy with... See more

Company replied



Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Children's Furniture Store
  4. Furniture Accessories
  5. Furniture Store
  6. Sofa Store

Written by the company

Bed Kingdom is an online retailer with a strong and expanding presence in the UK furniture market. Offering a wide range of products - from beds, mattresses, and bedroom furniture to stylish living and dining room pieces - the brand is committed to providing customers with outstanding value and high-quality products.

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4.4

Excellent

TrustScore 4.5 out of 5

18K reviews

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4.4

All reviews

(17,997)

3,172 reviews in the last 12 months

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Rated 4 out of 5 stars

Flair Eddie bunk- Great service and delivery. A few recommendations for improvement

The service and delivery were great and easy to use.
The product looks good but there are a few marks in the white wood bedframe (Flair Eddie staircase triple bunk).
It would be better if all screws were sunk into the wood rather than sticking out or screw caps provided as it ruins the aesthetics of the bed, which is quite pretty.

July 24, 2026
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Reply from bedkingdom

Dear Valued Customer,

Thank you so much for taking the time to share such detailed and constructive feedback! We’re delighted to hear that you had a great experience with our service and delivery, and that you love the overall design of the Flair Eddie triple bunk. We are, however, very sorry to hear about the minor marks on the white frame and we truly appreciate your suggestion regarding the screw caps and countersinking—feedback like this is invaluable as we continuously look to improve our products' finish and aesthetics. Please feel free to reach out to our customer care team with photos of the marks so we can help make things right for you!

Thank you for choosing and trusting Bed Kingdom!

Rated 5 out of 5 stars

Great product, straight forward experience.

Great communication, great midsleeper bed and easy to put it together. Good delivery process as well.

July 25, 2026
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Reply from bedkingdom

Dear Valued Customer,

Thank you for the great feedback! We’re so glad that our communication kept your mind at ease and that the delivery and assembly were a breeze. Enjoy your new midsleeper bed, and thank you for recommending us!

Thank you for choosing and trusting Bed Kingdom!

Rated 4 out of 5 stars

The item was wonderful

The item was wonderful, but the only concern was that there was no clear instruction that how to assemble

August 1, 2026
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Reply from bedkingdom

Dear Valued Customer,

Thank you for your feedback! We’re delighted to hear that you’re happy with the product itself. We’re sorry that the assembly instructions weren’t as clear as they could have been, and we appreciate you bringing this to our attention. We’ll take your comments on board as we continue improving our instructions and customer experience.

Thank you for choosing and trusting Bed Kingdom!

Rated 5 out of 5 stars

I ordered the small double bunk beds…

I ordered the small double bunk beds and could not fault anything. Bed is great value for money, quality for the price is fantastic. It is solid. The delivery lads were lovely, let me know when they were on their way and so helpful. Would 100% buy from here again and would recommend to anyone !

July 29, 2026
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Reply from bedkingdom

Dear Valued Customer,

Thank you so much for taking the time to share such a fantastic review! We’re absolutely thrilled to hear how pleased you are with your small double bunk bed and that the solid quality and value exceeded your expectations. It’s also wonderful to know that our delivery lads took great care of you with clear updates and helpful service. Your recommendation means the world to our team, and we can’t wait to welcome you back again in the future!

Thank you for choosing and trusting Bed Kingdom!

Rated 5 out of 5 stars

Fast

Fast, seemless from start to rinish. Lovely bed

July 24, 2026
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Reply from bedkingdom

Dear Valued Customer,

Reading your feedback truly made our day! Delivering high-quality furniture with a quick, hassle-free experience is always our top priority, so we’re delighted everything went so smoothly for you. We hope you enjoy many cozy nights in your lovely new bed!

Thank you for choosing and trusting Bed Kingdom!

Rated 1 out of 5 stars

Poor Delivery

The product itself was great, but unfortunately the service and delivery experience was extremely disappointing.

I ordered a bed frame and mattress separately. The mattress arrived the following day without any issues, but the bed frame, which had been ordered several days earlier, was originally due to arrive on Tuesday and ultimately didn’t arrive until Friday.

I was initially told that the delivery company had not collected the bed frame from the warehouse and that it would arrive on Wednesday. I therefore took a day off work to wait for the delivery, only for it not to arrive at all.

On Thursday, my other half then took another day off work to receive the parcel. We were subsequently told that the bed frame had supposedly been delivered to a neighbour. After checking with all of the surrounding houses, nobody had received it and the parcel was nowhere to be found.

Then, somewhat incredibly, the following day the tracking showed the parcel was back out for delivery. This made it appear that the previous delivery had either been incorrectly recorded or had not actually taken place. We were left spending time searching for a parcel that had never been delivered, while also losing two days of annual leave waiting for it.

The whole experience caused completely unnecessary stress and inconvenience. While I’m happy with the product itself, the delivery service and communication were far below the standard I would expect.

A good product unfortunately let down by a very poor delivery experience.

July 31, 2026
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Reply from bedkingdom

Hi,

Thank you for taking the time to share your feedback. We are sorry to hear about the inconvenience and frustration caused by the delivery experience.

Checking on the order, we have received confirmation that the order has now been received. We appreciate you taking the time to share the details of your experience, particularly regarding the delivery delays, communication, and the time you had to take off work while waiting for the bed frame.

We are pleased to hear that you were happy with the product itself, and we will take your feedback regarding the delivery service into consideration as we continue to improve our customer experience.

Kind regards,
Bedkingdom

Rated 1 out of 5 stars

The quality of the purchase was so poor…

The quality of the purchase was so poor and did not look like or was received as expected for such an expensive order. Sad really

July 24, 2026
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Reply from bedkingdom

Hi,

Thank you for taking the time to share your feedback, and we are sorry to hear that the quality of your purchase did not meet your expectations.

Having checked your order, we can confirm that a full refund has been processed.

Rest assured, your feedback is highly appreciated and will be forwarded to the relevant team for review, as we are always looking for ways to improve our products and customer experience.

Kind regards,
Bedkingdom

Rated 5 out of 5 stars

Love the triple bunk bed

Love the triple bunk bed, assembled myself in one afternoon and was easy to do

July 30, 2026
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Reply from bedkingdom

Dear Valued Customer,

Thank you so much for taking the time to share your review! We’re thrilled to hear how much you love the triple bunk bed and that you were able to power through assembly yourself in just one afternoon. Building a three-sleeper is no small feat, so knowing the process was smooth and straightforward for you is music to our ears!

Thank you for choosing and trusting Bed Kingdom!

Rated 5 out of 5 stars

Excellent service from start to finish

Easy to pick from website smooth flowing checkout and fantastic range and prices

July 27, 2026
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Reply from bedkingdom

Dear Valued Customer,

Thank you so much for taking the time to share your feedback! We’re thrilled to hear that you enjoyed our wide selection and great prices, and that browsing through to checkout was a breeze. Providing excellent service from start to finish is always our top goal, so knowing we delivered that for you truly makes our day!

Thank you for choosing and trusting Bed Kingdom!

Rated 5 out of 5 stars

Would recommend

Quick delivery, and product great quality. Exactly as described.

July 31, 2026
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Reply from bedkingdom

Dear Valued Customer,

Reading your feedback truly made our day! We always aim to deliver high-quality products without the wait, so hearing that your purchase arrived fast and exactly as expected is wonderful. Thank you for your recommendation and support!

Thank you for choosing and trusting Bed Kingdom!

Rated 5 out of 5 stars

The bed is of very good quality was…

The bed is of very good quality was very easy to put together and looks lovely in my grandson bedroom

July 30, 2026
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Reply from bedkingdom

Dear Valued Customer,

Thank you so much for taking the time to share your feedback! We’re delighted to hear that you’re impressed with the quality of the bed and that putting it together was nice and easy. It’s wonderful to know it looks lovely in your grandson’s bedroom—there’s nothing better than knowing a new bed has found its perfect spot!

Thank you for choosing and trusting Bed Kingdom!

Rated 5 out of 5 stars

First experience with BedKingdom and I…

First experience with BedKingdom and I cannot fault it one bit. I spoke with a lady called Criselda and her customer service was 10/10 so thank you Criselda. The bee was delivered next day and the delivery team were both friendly and helpful. We have not built the bed up yet as we are waiting until our son is away soon to do as a surprise. Will be looking and using BedKingdom again in the future. Thanks

July 25, 2026
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Reply from bedkingdom

Dear Valued Customer,

Thank you so much for taking the time to share your wonderful experience! We are absolutely thrilled to hear that your first time shopping with us was a 10/10 from start to finish. We’ll be sure to pass along your special shout-out to Criselda—she will be delighted to know how much her assistance meant to you! It’s fantastic that our delivery team took great care of you, too. What an amazing surprise you have planned for your son; we hope he absolutely loves his new bed!

Thank you for choosing and trusting Bed Kingdom!

Rated 5 out of 5 stars

Overall no issues with the service…

Overall no issues with the service however one of the boxes delivered was for another bed.
Support were quick to resolve this and sent out the correct box the next day.

Pickup of the incorrect box was quick and easy as well.

July 24, 2026
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Reply from bedkingdom

Dear Valued Customer,

We really appreciate your balanced and helpful review! We’re sorry for the initial mix-up with the boxes, but delighted that our support team resolved it so swiftly and efficiently for you. Thank you for your support and for giving us the opportunity to make things right!

Thank you for choosing and trusting Bed Kingdom!

Rated 5 out of 5 stars

Quality Product, Fast Delivery

Product is really good quality, and had easy to follow instructions.
There was an issue with part of our delivery, but they were able to sort the issue very efficiently, returning the following morning, so by the evening the bed was made!

July 26, 2026
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Reply from bedkingdom

Dear Valued Customer,

Thank you so much for taking the time to leave such a thoughtful review! We’re delighted to hear how pleased you are with the quality of your bed and that assembly was nice and clear. While we always aim for perfection, we know bumps in the road can happen—so we’re thrilled our team was able to put things right for you so quickly the very next morning. Knowing you had a fully built bed by that evening brings a huge smile to our faces!

Thank you for choosing and trusting Bed Kingdom!

Rated 5 out of 5 stars

Very beautiful bed,bigger than it’s…

Very beautiful bed,bigger than it’s seen in the picture. Looks posh,would recommend

July 17, 2026
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Reply from bedkingdom

Dear Valued Customer,

Thank you for the glowing feedback! We pride ourselves on offering stylish, high-quality furniture, so we’re so glad you were pleasantly surprised by its impressive size and beautiful finish. Thank you for recommending us!

Thank you for choosing and trusting Bed Kingdom!

Rated 5 out of 5 stars

Really quick and easy to order

Really quick and easy to order. Came very quickly and delivery men were very helpful!

July 28, 2026
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Reply from bedkingdom

Dear Valued Customer,

We’re delighted to read your feedback! Making the process effortless from checkout to delivery is what we always aim for, so knowing you had a quick, hassle-free experience with helpful service truly makes our day.

Thank you for choosing and trusting Bed Kingdom!

Rated 5 out of 5 stars

They were very helpful with the…

They were very helpful with the delivery and my boys are extremely happy with their new bed

July 24, 2026
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Reply from bedkingdom

Dear Valued Customer,

We love hearing this! It’s great to know that our delivery team was able to lend a helpful hand and make the process smooth for you. Most of all, we’re so glad your boys are thrilled with their new bed. We truly appreciate your support!

Thank you for choosing and trusting Bed Kingdom!

Rated 5 out of 5 stars

It was fast delivery

It was fast delivery, easy to put together.

July 25, 2026
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Reply from bedkingdom

Dea Valued Customer,

Short, sweet, and wonderfully appreciated! We’re thrilled that your delivery was prompt and that assembly was a breeze from start to finish. We hope you enjoy your new purchase for years to come!

Thank you for choosing and trusting Bed Kingdom!

Rated 5 out of 5 stars

Excellent service

Excellent service. Bed was delivered quickly, kept updated about time slot. Bed was taken to room of choice.
Bed is really good quality all solid wood which I wasn’t expecting for the price and daughter is very happy.

July 30, 2026
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Reply from bedkingdom

Dear Valued Customer,

Thank you so much for taking the time to leave such a wonderful review! We’re thrilled to hear that our delivery team went the extra mile by taking the bed straight to your room of choice and keeping you updated throughout. It’s fantastic to know you were pleasantly surprised by the solid wood quality and great value—and most importantly, that your daughter is loving her new bed!

Thank you for choosing and trusting Bed Kingdom!

Rated 5 out of 5 stars

Ordered on the web site

Ordered on the web site. Easy use. Lots of ideas and beds. Easy to navigate and use. Ordered an over bed for my eldest Granddaughter. It was delivered two days later. I was kept informed. My Daughter put the bed together. One happy Granddaughter. I will be buying form this company again. Excellent service.

July 30, 2026
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Reply from bedkingdom

Dear Valued Customer,

Reading this absolutely made our day! It’s fantastic to know you found our site easy to navigate and full of great ideas. We always aim to get orders out swiftly and keep you in the loop, so we’re thrilled the two-day delivery hit the mark for you. The best part of all is knowing your granddaughter loves her new bed! We look forward to helping you again in the future.

Thank you for choosing and trusting Bed Kingdom!

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