Excellent re delivery, no delay everything intact, however we did have add a few screws for stability in a few places as a large piece of furniture. You really need someone who is good at assembling f... See more
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Bed Kingdom is an online retailer with a strong and expanding presence in the UK furniture market. Offering a wide range of products - from beds, mattresses, and bedroom furniture to stylish living and dining room pieces - the brand is committed to providing customers with outstanding value and high-quality products.
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Bedkingdom, Old Delivery Office, Oldfield Lane, WF16 0JD, Heckmondwike, United Kingdom
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The service and delivery were great and easy to use.
The product looks good but there are a few marks in the white wood bedframe (Flair Eddie staircase triple bunk).
It would be better if all screws were sunk into the wood rather than sticking out or screw caps provided as it ruins the aesthetics of the bed, which is quite pretty.

Reply from bedkingdom
Great communication, great midsleeper bed and easy to put it together. Good delivery process as well.

Reply from bedkingdom
The item was wonderful, but the only concern was that there was no clear instruction that how to assemble

Reply from bedkingdom
I ordered the small double bunk beds and could not fault anything. Bed is great value for money, quality for the price is fantastic. It is solid. The delivery lads were lovely, let me know when they were on their way and so helpful. Would 100% buy from here again and would recommend to anyone !

Reply from bedkingdom
The product itself was great, but unfortunately the service and delivery experience was extremely disappointing.
I ordered a bed frame and mattress separately. The mattress arrived the following day without any issues, but the bed frame, which had been ordered several days earlier, was originally due to arrive on Tuesday and ultimately didn’t arrive until Friday.
I was initially told that the delivery company had not collected the bed frame from the warehouse and that it would arrive on Wednesday. I therefore took a day off work to wait for the delivery, only for it not to arrive at all.
On Thursday, my other half then took another day off work to receive the parcel. We were subsequently told that the bed frame had supposedly been delivered to a neighbour. After checking with all of the surrounding houses, nobody had received it and the parcel was nowhere to be found.
Then, somewhat incredibly, the following day the tracking showed the parcel was back out for delivery. This made it appear that the previous delivery had either been incorrectly recorded or had not actually taken place. We were left spending time searching for a parcel that had never been delivered, while also losing two days of annual leave waiting for it.
The whole experience caused completely unnecessary stress and inconvenience. While I’m happy with the product itself, the delivery service and communication were far below the standard I would expect.
A good product unfortunately let down by a very poor delivery experience.

Reply from bedkingdom
The quality of the purchase was so poor and did not look like or was received as expected for such an expensive order. Sad really

Reply from bedkingdom
Love the triple bunk bed, assembled myself in one afternoon and was easy to do

Reply from bedkingdom
Easy to pick from website smooth flowing checkout and fantastic range and prices

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Reply from bedkingdom
The bed is of very good quality was very easy to put together and looks lovely in my grandson bedroom

Reply from bedkingdom
First experience with BedKingdom and I cannot fault it one bit. I spoke with a lady called Criselda and her customer service was 10/10 so thank you Criselda. The bee was delivered next day and the delivery team were both friendly and helpful. We have not built the bed up yet as we are waiting until our son is away soon to do as a surprise. Will be looking and using BedKingdom again in the future. Thanks

Reply from bedkingdom
Overall no issues with the service however one of the boxes delivered was for another bed.
Support were quick to resolve this and sent out the correct box the next day.
Pickup of the incorrect box was quick and easy as well.

Reply from bedkingdom
Product is really good quality, and had easy to follow instructions.
There was an issue with part of our delivery, but they were able to sort the issue very efficiently, returning the following morning, so by the evening the bed was made!

Reply from bedkingdom
Very beautiful bed,bigger than it’s seen in the picture. Looks posh,would recommend

Reply from bedkingdom
Really quick and easy to order. Came very quickly and delivery men were very helpful!

Reply from bedkingdom
They were very helpful with the delivery and my boys are extremely happy with their new bed

Reply from bedkingdom
Excellent service. Bed was delivered quickly, kept updated about time slot. Bed was taken to room of choice.
Bed is really good quality all solid wood which I wasn’t expecting for the price and daughter is very happy.

Reply from bedkingdom
Ordered on the web site. Easy use. Lots of ideas and beds. Easy to navigate and use. Ordered an over bed for my eldest Granddaughter. It was delivered two days later. I was kept informed. My Daughter put the bed together. One happy Granddaughter. I will be buying form this company again. Excellent service.

Reply from bedkingdom
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