Bedfordshire Barbecue Centre Reviews 3,419

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Superb service. Ordered a new model Napoleon kettle and communication right through the process was superb.Finished putting it together today and the cover was for an older model. Rang up and great se... See more

Rated 5 out of 5 stars

As usual excellent customer service from point of sale to receipt of order... Smoker box and wood chips arrived as described and within a few days.

Rated 5 out of 5 stars

Much like the TARDIS, this place appears small from the outside but inside, contains every conceivable sort of barbecue. Not that the TARDIS does that, but still. And not only that, a very helpful man... See more

Rated 5 out of 5 stars

Last year I bought my 3 Burner Napoleon BBQ from them after an excellent visit to the store where I was given a wealth of information and buying advice. I've since bought many accessories, griddles, s... See more

Company details

  1. Grill Store

Written by the company

Bedfordshire Barbeque Centre has been supplying Barbeques since 1976 and was one of the very first official Weber dealers selling BBQs from the front of a national petrol station. Since then we have gone from strength to strength and have continued to grow. We are one of the largest, and one of the only 100% BBQ devoted stores in the UK. It really is the only thing we sell! We are the Largest UK Broil King Dealer stocking all models, accessories and spares from this Premium Canadian Barbeque Manufacturer. We are Very proud to have been selected as a Napoleon Premier dealer meaning we have to Display and stock all of their BBQs, accessories and carry spares for them. We are a specialist in outdoor kitchens offering advice from initial planning to choosing the correct granite, quartz etc for your work top. A huge range of choice including Weber Barbeques, Outback, Beefeater, Napoleon, Broil King, Char-Broil, Kamado Joe, Traeger wood fired Grills and many other quality brands including BBQ accessories and we carry spare parts for most.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 5 out of 5 stars

Great BBQ

Great BBQ! Lower price relative to competitors (and also included a cover and utensils), arrived quickly, straightforward to assemble, and easy to use. Have had two yummy meals already!

January 4, 2024
Rated 5 out of 5 stars

The best company I have dealt with for…

The best company I have dealt with for years. EFFICIENT, GREAT SERVICE, HELPFUL, What more can you say? 7 star service not 5. You have tried the rest now USE THE BEST

ROGER RIGGS BRISTOL.

O And their delivery team are first calls also and the next day service

December 7, 2023
Rated 1 out of 5 stars

I still haven’t received my item

I still haven’t received my item. 3 days I have waited in for the DPD courier and they haven’t arrived. Going to the wrong address or just posting a black screen saying sorry we miss you when I have been in all day. Even gave full instructions of where my house is with mobile number to call me and still they did not do that!

December 11, 2023
Bedfordshire Barbecue Centre logo

Reply from Bedfordshire Barbecue Centre

Hi Sarah,

I am sorry to see you are having an issue with DPD. If you contacted us directly we could have go involved to help sort any issues with delivery they may have been having.
I have just pulled the log on your order and for transparency have listed it below.

09-12-2023 – Order was placed by the customer through our website (saturday).

11-12-2023 – Order was shipped, processed and collected by DPD.

12-12-2023 – First Delivery Attempt – Unable to deliver notification sent.

13-12-2023 – Second Delivery Attempt - Unable to deliver notification sent.

13-12-2023 – DPD requested Further Instruction from the customer.

13-12-2023 – Customer Requested delivery on the 14-12-2023 – Customer received confirmation text of this.

14-12-2023 – Third Delivery Attempt - Unable to deliver notification sent.

14-12-2023 – Fourth Delivery Attempt - Unable to deliver notification sent.

15-12-2023 - This has been put back through the network due to failed delivery attempts.

16-12-2023 - Went back through the network.

18-12-2023 – Look as though this is on a van to be attempted again later today.

If you have any further issues please email us directly so we can get involved first.

All the best
BBQ Team

Rated 4 out of 5 stars

So far so good

Arrived in good time. Quality looks good. Not tested yet so unable to comment on performance/ durability.

December 7, 2023
Rated 5 out of 5 stars

Product quality very good

Product quality very good
My call was taken with respect and answering all my questions for the product I was going to buy

October 17, 2023

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