Beehiiv provides the newsletter model without platforming hate groups! I've had a great experience using beehiiv, and have achieved more growth in a month than I did on Substack in 7 months. I highl... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
With beehiiv, I'm able to easily monetize my newsletter, and turn around and invest those earnings right back into growing my audience through their boost feature. Plus I've never met a faster, more t... See more
Company replied
Legendary app, legendary company. I work in the app day in and day out. It’s very full featured at this point. Customer support is amazing. Several times I have requested bug fixes or even whole new f... See more
Company replied
I was talking to a friend about setting up a newsletter together the other day, and when we were talking about things we wanted to do it was funny how often we said "oh, beehiiv does that already?"... See more
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Company details
Written by the company
beehiiv is all the all-in-one publisher suite empowering creators to design, monetize, and grow their newsletters. Our mission is to pave the way for the next million creators, publishers, and companies to own and scale their audiences. Without writing a single line of code, creators can customize their newsletters and websites, track analytics, and manage referral campaigns. We give creators the tools they need and the simplicity they desire so they can focus on creating the best content for their audiences.
Contact info
228 Park Ave S, 10003, New York, United States
- buzz@beehiiv.com
- www.beehiiv.com
4.1
Great
353 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love using beehiiv
I love using beehiiv - the platform is both intuitive and fun to use. I also love the ability to make money through the ad network! Being a customer feels like you're part of a community and I'm really excited to see what else they have planned for the roadmap this year at WRE
November 7, 2025
Unprompted review
Reply from beehiiv
Hi Mikaela,
Thanks for taking the time to leave us a review. We’re so excited to hear you’re loving the Ad Network! I sincerely appreciate it and are happy to have you as a part of beehiiv. We’re constantly launching new features (recent updates are at (http://product.beehiiv.com)) and are more excited than ever for the things to come. Wishing you all the best in your newsletter journey, and if you ever need us, please don’t hesitate to reach out in-app! -CG
Home of Financial Scammers
They are the home for a lot of financial scammers. I receive a lot of emails that come from them. These scammers will bomb your inbox all day and if you click on the email, a few minutes later, your receive two more emails. DO NOT DO BUSINESS WITH BEEHIIV.
November 7, 2025
Unprompted review
Reply from beehiiv
Hi Pat,
Thanks for taking the time to leave us a review. Spam is a frustrating truth of email, but we work hard to maintain a safe and transparent platform. You can always report any abuse at www.beehiiv.com/report_abuse. -CG
Had a great experience working at…
Had a great experience working at beehiiv
November 4, 2025
Unprompted review
Reply from beehiiv
Hi Akki,
Thanks for taking the time to leave us a review. At beehiiv, we’re very proud of the team we’ve built and our best-in-class response times. Thanks for being a part of the platform, and if you ever need us, please don’t hesitate to reach out in-app! - CG
God tier customer support
Not only is the functionality excellent, customer support is incredible. I think this is one of the biggest differentiations for SaaS tool retention that isn't talked about enough. I worked asynchronously with the support team exchanging screen recordings to solve a complex automation issue. They were extremely thoughtful and responsive. Excellent experience. Highly recommend.
November 1, 2025
Unprompted review
Reply from beehiiv
Hi Edward,
Thanks for taking the time to leave us a review. At beehiiv, we’re very proud of the team we’ve built and a huge part of that is the Support team. Thanks for your kind words and for being a part of beehiiv!
If you ever need us, please don’t hesitate to reach out in-app! - CG
Company is complicit in massive spam...
This company is complicit in massive amounts of spam. I have reported abuse over 3 times and there has been zero response. They do NOT take anti-spam policies seriously. I will continue to file reports like this across every reputation platform until their leadership take their company and their responsibilities seriously. The CO-Founder is a graduate of Clemson. What a blight on such a great university.
October 29, 2025
Unprompted review
Reply from beehiiv
Hi Jeff,
Thanks for taking the time to leave us a review. I know spam can be very frustrating and we appreciate you filling out the abuse report on beehiiv.com/report_abuse. I do see your report in our system and the team is reviewing it.
Thanks for your patience in the meantime and I hope you're well! - CG
Easy to send posts, but website builder is buggy
Like the ease of sending out content. But website builder is buggy, not always intuitive - support videos are out of date and reference the old website builder and frustratingly user support is slow/doesn't reply. As an eg. my website builder has no scroller to move up and down the pages - so im frustratingly left with sections that I just can't view or edit. Sometimes I can find a work around, other times the workaround doesn't work. I've logged an issue via the Support email, had 1 reply then they ghosted me.
There have been other weird annoying buggy aspects too. As well as lack of intuitive navigation.
I've spent way too many hours trying to perform basic tasks. Considering cancelling as a result. A shame.
October 23, 2025
Unprompted review
Reply from beehiiv
Update: 10/24/2025
Hi Karen,
Thanks for getting back to me with more info. There are no past or present Support tickets connected to the email address you provided. We do reserve contact with our Support team for paid plan users, or users in their first 30 days. That said, I don't see any communication between you and the team.
Thanks for providing that info and I hope you're well!
---------
Hi Karen,
Thanks for taking the time to leave us a review. Glad to hear you're enjoying the email functions. We are working on updating our Knowledge Base as the platform evolves. That said, I'd love to take a closer look at your account and any existing Support tickets to make sure you're getting the information you need quickly. Could you please leave me your existing support ticket number here? I’ll be glad for the opportunity to investigate further. Thanks for your effort. I’ll be on the lookout for any reply. --CG
Beehiiv is super easy to use
Beehiiv is super easy to use, and I love how much you can customize and design your newsletters exactly the way you want. The team is really responsive and open to feedback through their Slack Community, and it’s exciting to see them consistently launching new features. My only wish is that ad placements improve a bit in the future, since the current options can feel a little limited or repetitive. Overall, it’s a really solid platform that makes creating newsletters simple and enjoyable, and I appreciate how invested the team is in making it better.
October 13, 2025
Unprompted review
Reply from beehiiv
hi Kendra!
Thanks for taking the time to leave us a review. So happy to hear you're enjoying the hiiv (the Slack community) and that our team there is working well! At beehiiv, we’re very proud of the team we’ve built and our best-in-class response times. Thanks for being a part of the platform, and if you ever need us, please don’t hesitate to reach out in-app! -CG
Beeviiv is A-OK
I'm still pretty new to Beeviiv. It's my first crack at publishing a newsletter (1900scrime.com). I've written a published novel and a business book and was a newspaper sports reporter in Minneapolis in the early eighties and I'm finding this to be different and fun.
Beehiiv was easy to get started on. My goal is to get to the 2,500 subscriber level and justify a move up to the first paid tier and give me a few more tools to work with.
I would recommend Beehiiv to anyone looking to start a newsletter.
October 12, 2025
Unprompted review
Reply from beehiiv
Hi Mike,
Thanks for taking the time to leave us a review. We’re so excited to hear you’ve started a newsletter and that you've chosen beehiiv. I sincerely appreciate it and are happy to have you as a part of beehiiv. We’re constantly launching new features (recent updates are at [product.beehiiv.com]) and are more excited than ever for the things to come. Wishing you all the best in your newsletter journey, and if you ever need us, please don’t hesitate to reach out in-app! - CG
Great Experience with Beehiiv
Beehiiv has been easy to use for a novice like me. It’s intuitive and makes creating great-looking newsletters simple and repeatable. I really like the analytics and the steady stream of new features that make monetizing my newsletter easier. Best of all, Maggie in support has been outstanding! quick, detailed, and very helpful every time I’ve needed assistance.
September 26, 2025
Unprompted review
Reply from beehiiv
Hi Franklin,
Thanks for taking the time to leave us a review. (We’re big fans of Maggie, too.) At beehiiv, we’re very proud of the team and tools we’ve built, and our best-in-class response times. Thanks for being a part of the platform, and if you ever need us, please don’t hesitate to reach out in-app! -CG
It was extremely easy to setup and…
It was extremely easy to setup and start a newsletter, even with a custom domain. I had mine up and running in a few minutes. The customization options are vast and the interface is great to use, even if I was a begginner on the internet.
I did, however, encounter a couple bugs in the editing UI but upon sending a request to the support team I was promptly responded and my issues addressed as such - they were actually bugs that had to be escalated.
I also realize I'm on a free trial period and from a business point it makes sense to offer the support feature to paying customers only. I just hope that the bug report option is still available when my trial ends.
That said, my newsletter is more of a hobby from which I'm not making any money from so it's kinda hard to justify the first tier of 50 USD a month on a hobby, specially if you live in a country where the exchange rate makes it extremely expensive (I live in Brazil).
So my feedback for Beehiiv is this: please create a lower tier for people who just want to write for fun. I'll happly pay it!
September 1, 2025
Unprompted review
Reply from beehiiv
Hi Rafael,
Thanks for taking the time to leave us a review. So happy to hear beehiiv has been a good move so far! With our tiered pricing and yearly discounts, we do our best to offer fair, competitive pricing. Many of our users are able to make beehiiv pay for itself by using our multiple monetization features. For more info on how you can do that for your newsletter, I’ve linked our calculator: https://www.beehiiv.com/pays-for-itself. And yes, even if you choose not to upgrade, you'll still be able to report bugs with our bot after your trial ends.
Thanks for checking out beehiiv and if you have any questions, please don’t hesitate to reach out! -CG
I love how easy it is to use
I love how easy it is to use. Thank you!🏆🔥🔥
August 10, 2025
Unprompted review
Reply from beehiiv
Thank YOU, Jesse. So happy to hear you're loving beehiiv.
I sincerely appreciate it and are happy to have you as a part of the team. We’re constantly launching new features (recent updates are at [product.beehiiv.com](http://product.beehiiv.com)) and are more excited than ever for the things to come. Wishing you all the best in your newsletter journey, and if you ever need us, please don’t hesitate to reach out in-app! -CG
I was having major issues accessing and…
I was having major issues accessing and updating some upcoming posts. I was sweating a time crunch and having no luck.
From a Slack post Conor came to my rescue. My situation didn't' make any sense. He was VERY patient and went through his diagnostics.
BAMM he helped me correct issues on my browser and now I'm off and running again.
August 5, 2025
Unprompted review
Reply from beehiiv
Hi Ric,
Thanks for taking the time to leave us a review! (We’re big fans of Conor, too.) At beehiiv, we’re very proud of the team we’ve built and our best-in-class response times. Thanks for being a part of the platform, and if you ever need us, please don’t hesitate to reach out in-app! -CG
Tier plan functionalities change all…
Tier plan functionalities change all the time and are overhyped. Definitely not worth the price.
July 18, 2025
Unprompted review
Reply from beehiiv
Hey there,
Thanks for taking the time to leave us a review. With our tiered pricing and yearly discounts, we do our best to offer fair, competitive pricing. Many of our users are able to make beehiiv pay for itself by using our multiple monetization features.
For more info on how you can do that for your newsletter, I’ve linked our calculator: https://www.beehiiv.com/pays-for-itself.
Any time we change the availability of an existing feature, we will and have always communicate(d) that change to our users beforehand.
Thanks for checking out beehiiv and if you have any questions, please don’t hesitate to reach out! -CG
Easy 5/5 what’s not to like
before I used beehiiv, my blog used to live in a git repository 90% of the time I was copying and pasting code and fixing SEO and it was horrible, but when I switched to beehive. It’s now been 99% writing my blogs, 1% website design and seo!
July 14, 2025
Unprompted review
Reply from beehiiv
Hi Daniel,
In the fewest words, let's freaking go!
Thanks for taking the time to leave us a review. We’re so excited to hear you’re loving the ease of beehiiv. I sincerely appreciate it and are happy to have you as a part of team. We’re constantly launching new features (recent updates are at http://product.beehiiv.com) and are more excited than ever for the things to come. Wishing you all the best in your newsletter journey, and if you ever need us, please don’t hesitate to reach out in-app! -CG
Misleading Trial, Rigid Refund Policy — Be Careful Before You Pay
I tried Beehiiv because their platform looked promising, and I genuinely wanted to evaluate its full capabilities. But here’s the problem: the 30-day trial doesn’t give you access to key features — especially Web Builder 2.0, which is the main thing I signed up to test. That lack of access wasn’t clearly disclosed upfront.
So I upgraded, realized quickly that it wasn’t what I needed, and reached out to cancel and request a refund. Beehiiv refused, citing a strict “all sales are final” policy — even though I barely used the platform and contacted them well before the next billing cycle.
Instead of doing the right thing, they offered platform credit (for a product I already said I won’t be using) and recycled their terms of use as if that excuses everything.
I’ve since disputed the charge with my bank and won’t be returning. If you’re considering Beehiiv, be very cautious. Their trial is limited, their refund policy is inflexible, and their support is more interested in protecting revenue than supporting customers.
June 26, 2025
Unprompted review
Reply from beehiiv
Hi Jefferson,
Thanks for taking the time to leave us a review. I’m sorry to hear that the new Website Builder wasn't what you were looking for, but thanks for giving it a go.
As your comms with our Support team mentioned, all sales are final. With that in mind, we do offer every new customer a 30-day free trial of beehiiv, which includes many premium features.
What is and is not included is disclosed in our public KB article: https://www.beehiiv.com/support/article/22101553752471-what-s-available-during-a-free-trial
Additionally, features that are excluded from the free trial are clearly marked on our pricing page: https://waggle.beehiiv.com/v/cjxGgotypcnCx8gk3ysM
Thank you for your feedback and for checking out beehiiv. We wish you well in your newsletter journey! -CG
Beehiiv team keeps sending me…
Beehiiv team keeps sending me promotional emails again and again. I'm really worried about their emails. I've already blocked them, but they still keep sending me messages.
July 8, 2025
Unprompted review
Reply from beehiiv
Hi Alex,
Thanks for your feedback! I'll be happy to remove you from our marketing emails--you can always unsubscribe in the footer or reach out to the Support team to do so. (I've requested more info so you can securely share your email address).
If you're subscribed to any newsletters hosted on beehiiv, you can unsubscribe in one click at the bottom of every email's footer.
Thanks for your feedback and I hope you're well. I'll be on the lookout for that extra info. -CG
Stay far away from them
Stay far away from them. They stole my money and my subscribers and locked my account with 0 EXPLANATION.
I had been using Beehiiv for 6 months.
LOVED IT! Easy UI, etc. Far better than Mailchimp.
They kept prompting me to join the Ad Network (super cool). Doesn't pay much, but why not, you know?
I did. For a few months it was great, easy, paid veyr little, but again was nice.
Built from scratch over 1.1k subscribers.
Then got my ad network access revoked. Asked support why, they said they didn't know, was an auto-trigger.
Then a month or two later. Got it revoked again. "Irregular subscribers," I asked what that meant. No response (4 days now, still no response).
Then they closed my entire account, BUT, get this, they're still charging me for an account they are preventing me from using.
I can't access my subscribers, my reports, nothing. They took 6-7 months of me paying the premium tier, all my subscribers, and the subscribers I generated for other newsletter they happily took money for, and the best response was them saying they couldn't tell me the reason why they took everything and blocked my account because of "security reasons".
Stay far far away from a company like this and backup everything if you currently use them because they will take it all away for no reason at all.
Mind you, I reached out on Reddit, IG, Facebook, Groups, legal, support, direct emails, and only got one very unprofessional email about not being able to give me ANY specific reason for "security reasons". Please don't believe that, there are 0 "security" reasons for them not being honest and transparent around why they ban accounts.
And when I finally had someone respond inside the Beehiiv chat (Connor). They seemed nice at first. Then said "can't help me" and that even though I have legal rights to the data I requested, that Beehiiv doesn't have to follow federal law. He also said he's not going to help me anymore because I'm not a paying member. I told him I was, I got charged TODAY, he instead kicked me out of Slack support.
July 7, 2025
Unprompted review
Reply from beehiiv
Hi Robert,
Thanks for taking the time to leave a review. You will have received a new reply from the Support team, but I did want to clarify a few things.
- We were able to refund two months of your beehiiv subscription fee.
- Your account was locked due to ToU violations, including inflating earnings by engaging in ads from subscriber addresses under your control. This is a violation of our Terms of Use and Acceptable Use Policy.
- In the most recent reply from Support, there are instructions on how to export subscribers and posts
- Access to the hiiv (beehiiv's Slack community) is for paid members in good standing, so yes, your access would have been revoked in this instance.
We don’t take this decisive action lightly, but do so to help maintain the security and integrity of our platform. You can review our Terms of Use and Acceptable Use Policy at the URLs below:
https://www.beehiiv.com/tou
https://www.beehiiv.com/aup
For security reasons, we’re unable to provide further specifics regarding any account blocks due to term violations. Thank you for giving beehiiv a try and we wish you well in your newsletter journey. -CG
Spam supporters
Spam supporters. Beware of regulations, they don't care about them. Gdpr will for sure shut them down, so search for another server for ur web services. We'll, since you replied, I tried contacting you a month ago nobody gave a rat's ass about it, so, from my point of view, you are just acting like you care fighting spam and complying gdpr.
July 5, 2025
Unprompted review
Reply from beehiiv
Hi there,
Thanks for taking the time to leave us a review.
All beehiiv newsletters can ensure that their publications are GDPR & CCPA compliant in-app. From what you've written, it sounds like you may have received some Spam. Sorry to hear that, but you can always report spam and other abuse by heading to:
https://www.beehiiv.com/report_abuse
Thanks for your effort here and I hope you're well! - CG
Just too buggy to continue using
Reply response. Hi there, I've shared the email address connected to the account. When I click on help it says I need to be on a paid plan to speak to customer support. I've tried reaching out on socials but there is no way to reach anyone.
--------------------------------------------------
Invested a ton of time into building out my newsletter, creating a template for it, website etc. The platform is just so buggy. When I try and edit posts it just spins on a blank screen. So frustrating!
There is no option to chat to customer service until you become a paying customer. So no interest in converting people who are on the trial and run into difficulties.
Currently looking for an alternative :(
June 25, 2025
Unprompted review
Reply from beehiiv
Update 6/27:
Hi Andrew,
Thanks so much for getting back to us with that info. It helped me find your account.
It looks like you joined back in April 2025, so your 30-day free trial would have run out by now. Access to the Support team is limited to our paid members and everyone on a free trial, so that's why you're seeing that prompt to upgrade.
That said, I'd be happy to extend your trial as a one-time courtesy. I've emailed you the details and our team looks forward to getting you all set up!
Thanks for being a part of beehiiv and I hope you're well!
--------
Hi Andrew,
Thanks for reaching out and for your review. I wasn't immediately able to find your user account on beehiiv but have requested some more info so I can track it down and offer some assistance here.
All new accounts, regardless of plan, come with a 30-day free trial where you'll have access to our Expert team and get all the assistance you need to get things going. We understand there's a learning curve with any new tool, but we're here for you.
If you can please reply with that additional information so we can get in touch that'd be wonderful. Otherwise, you can reach out in-app by clicking "Help" in the upper-right corner of your dashboard.
Thanks for being part of beehiiv and I hope you're well. I'll be on the lookout for any response.
Great experience so far!
I don't understand all the negative reviews posted here - it seems like the reviewers are the problem as they're not giving the full story. After switching to Beehiiv from MailerLite, I've had a much easier time creating newsletter content for my small audience. Gaining subscribers was a walk in the park compared to the previous platform.
The only thing I would like to see more of is better landing page/website customization features, as that feels a bit limiting. Maybe I'm picky being a former Wix user, but I love having extra tools to customize - it would certainly help with branding! Hence the reason for the 4-star rating. The email templates are cool, could probably have more options, but I generally tend towards starting fresh with a blank so I can tailor it to my liking.
Overall, I love it and look forward to using Beehiiv consistently to grow my author newsletter!
June 16, 2025
Unprompted review
Reply from beehiiv
Hi there,
Thanks for taking the time to leave us a review. We’re so excited to hear you’re loving beehiiv so far, and totally hear you on the website. With the launch of our new Website Builder 2.0, you'll get a ton more customization opportunities. Wishing you all the best in your newsletter journey, and if you ever need us, please don’t hesitate to reach out in-app! -CG
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