Beer Cartel Reviews 29

TrustScore 2 out of 5

1.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Purchased the Advent Beer calendar. Beers were pretty average, but got better towards the end of the month. One was damaged, leaked into the box, contacted support they said 'yeah we'll give you $15 b... See more

Rated 1 out of 5 stars

I ordered a mix of 12 Belgian beers and when the parcel arrived, there were 11 Belgian beers and one can of German beer. I tried to communicate with the company but got no reply except from someone ca... See more

Rated 1 out of 5 stars

Beer Cartel im very disappointed with your lack of communication. Feels like i have been scammed by you. Paid over $100 for product that was returned to sender as per your requeat with no communicati... See more

Rated 4 out of 5 stars

I wanted to send my family in Australia some delicious beers. I live in America and wasn't quite able to pay from here for some reason. After several failed payment attempts I got an Australian frie... See more

Company details

  1. Beer Store
  2. Food Products Supplier

Written by the company

Beer Cartel is Sydney’s premier craft beer bottleshop, with over 1,000 different craft beers from Australia and overseas and growing fast. In addition to its craft beer range Beer Cartel offers growler fills, a monthly beer club, beer glasses, beer gifts and beer hampers. Delivery Australia-wide.


Contact info

1.8

Poor

TrustScore 2 out of 5

29 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 16% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service on the other side of the world!

My son and his partner are travelling around Australia for a year and I wanted to send something to remind him of home for his birthday.
I found Beercartel and having shopped around I discovered that they had an incredible selection of English and world beers ready to be delivered anywhere in Australia. The registration was simple and the communication with the company was excellent. I submitted my order and it was delivered in time for my son to crack open a bottle on his birthday.
I cannot fault their service and would highly recommend them to anyone.

October 17, 2014
Unprompted review
Rated 5 out of 5 stars

Great Selection! Great Customer Service!

I first discovered Beercartel about 6 months ago, since then I make almost weekly trips to sample beers from their almost limitless selection. The staff are always helpful and more than happy to give as many recommendations as I'll listen to. Great place to buy great beer!

October 17, 2014
Unprompted review
Rated 4 out of 5 stars

Great Gift Idea.

The order of a Box of 12 different varieties of beer was for a Birthday Gift. The order was processed quickly and was received on time. The Birthday Boy was impressed and has enjoyed tasting the different beers. What a great idea for a gift.

October 17, 2014
Unprompted review
Rated 5 out of 5 stars

The best place to find and extended choice of craft beers!

When I first arrived in Sydney, I had a hard time finding proper IPAs in regular bottle shops. I was looking for real hoppy and bitter beers, I couldn't find any, until I found Beercartel. I appreciate the fantatic choice of different styles (not only IPAs) and the rating system which is helpful when you never heard of the displayed beers. I believe the "staff recommendations" also comes in handy when you want to try something new. The delay for having your order ready is fairly good (short enough). The only recommendation I have is that it could be nice to have several collection points, so I wouldn't have to drive all the way up there to collect my order. Of course I could always ask for a home delivery, it's just that I'd rather keep the extra money it costs to taste some more beers!

October 17, 2014
Unprompted review
Rated 5 out of 5 stars

Noteworthy!

As a lover of foreign beer I find it hard to find a bottle shop who stocks such a vast variety of international beer. Beer Cartel has a great selection of foreign beers to choose from and plenty of stock too. If the selection wasn't enough to get me hooked, the service and communication from Beer Cartel has been outstanding. Quick responses, quick delivery and huge variety - what more could you ask for?

October 17, 2014
Unprompted review
Rated 4 out of 5 stars

Great - except had trouble paying from America.

I wanted to send my family in Australia some delicious beers. I live in America and wasn't quite able to pay from here for some reason. After several failed payment attempts I got an Australian friend to pay and reimbursed them myself. Other than this issue, Beer Cartel rocks and would definitely use them again - if they accept my money of course!

October 16, 2014
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look