beevpn Reviews 

37
TrustScore 1.5 out of 5

1.4

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1.4

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TrustScore 1.5 out of 5

37 reviews

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1.4

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Rated 2 out of 5 stars

"Unrestricted" download/upload

The script for the router did not work, it had to be modified.

And im not getting full speed on my connection.

I am currently in contact with support, who says its my router cpu that is not up to the task.

So i send them a screenshot of me doing a speedtest, while looking at the routers cpu/ram usage. 8% for cpu, and 250 out of 256 mb ram free...

It has a 800 mhz dual core. The router they recommend have a 480 mhz single core.

Ill update this if they own up to the problem...
But it might be a few days, since they only reply once a day, despite their 24/7/365 support sign on their page.

April 1, 2015
Unprompted review
Rated 5 out of 5 stars

Great service, swift helpful support, easy to install.

I have chosen BeeVPN partly because of the pricing and partly because they offer a solution where a router can be used as the VPN client so that whatever you connect to the router goes through the VPN. In my case, this is my Humax FreeSat+HD box, my Kindle Fire HD and occasionally my laptop which normally sits on the non-vpn part of my network. The FreeSat box needs to appear to be in the UK for the on-demand and other apps to work.

My setup required an extra router to be on my network to act as the BeeVPN client and they recommend an Asus RT-N16 wireless-N router which you flash a flavour of DD-WRT (mega) to and add a startup script that makes the connection. Don't be alarmed by this, all the instructions are on their web site and are easy to follow.
Of course you can make this the only router on your home network so everything goes through the VPN but that isn't what I wanted.

I had one hitch with the startup script that was resolved very quickly via email and it was my fault not theirs.

I cannot fault the connection or the customer service. Well done BeeVPN.

March 5, 2014
Unprompted review
Rated 5 out of 5 stars

Great VPN service - and friendly support

I've been a Beevpn customer for more than two years now - and I'm staying.
I use the service to bypass the firewall limitations where i live, allowing me to use services like VOIP, Bittorrent etc.
As a bonus, with the "See All TV" service, I can watch Hulu, BBC and the full catalogue on Netflix (as the local catalogue is quite limited).

I contacted support about an "out of the ordinary" request (help to an Anyconnect logon-script) - I did not expect them to help me, as it is not really part of their service - but i got a prompt reply - on a Sunday. Now that is GREAT customer support.

January 6, 2014
Unprompted review
Rated 5 out of 5 stars

I've been with BeeVPN for over two years - excellent service and great technical support.

If you're considering a VPN provider I think you want to know the following:
Is it easy to set-up? YES - the Cisco AnyConnect VPN Client is easy to install on both Windows and OS X - instructions are clear. You can be securely connected in minutes.
Is it quick? YES - I've never had any issues with speed.
Is it reliable? YES - I've never had any issues with any downtime.
If I have a problem can I get support? YES - I wanted to include my Android phone in my existing subscription and needed instructions - dropped their support an email and received an email straight back.
RECOMMENDED.

July 25, 2013
Unprompted review
Rated 4 out of 5 stars

Kind support - But speed varies alot..

Had a problem with my vpn regarding the cisco vpn client that was messed up... And since im not able to reinstall the OS on this machine, i had to find another way where i was still able to use my vpn.

I contacted the support, and after some email exchanges, i was able to get another client that supported another way of connecting....

However there are also some minor things i don't like about beevpn... Some of which change have changed overtime...

Pro's
+ cheap
+ support alot of platforms

Cons
- speed varies alot!... it used to be alot better about 1-1½ year ago.. either they got alot more customers and their vpn routers can't handle the encryption/decryption load.. or they need to expand the bandwidth capacity...
- even though they say 24/7/365 support... they are extremely slow to respond on emails..

April 9, 2013
Unprompted review
Rated 5 out of 5 stars

I will be staying with BeeVPN

For one, BeeVPN is very reasonably priced.

Two, it works great on my Android OS HTC Evo 4G and my HP laptop.

Three, their great customer support, via email, walked a complete newb like myself through setting up the BeeVPN service on my afore mentioned Android device.

Fourth, using BeeVPN makes me feel safer.

Finally, all things considered, I'm totally happy and will be staying with BeeVPN.

P.S. to the guy below complaining about wanting a refund because he's in Dubai and purchased a 12month service agreement BEFORE testing the service out... You did that to yourself, dude. Always test a new service before purchasing long term agreements.

I tested BeeVPN and I'm staying with BeeVPN.

March 19, 2013
Unprompted review
Rated 4 out of 5 stars

Great product backed up by efficient service

I've been using BeeVPN for a few months now and seems to work fine in every situation. Wanted recently to add the service to my Kindle Fire HD and could find nothing for the device in the guides so contacted service. They fairly swiftly resolved the situation and this now works fine.

February 18, 2013
Unprompted review
Rated 4 out of 5 stars

Easy start up and good service for a first timer.

This was the first time I have used a VPN and initially once I had paid I was unsure how to set up the connection and emailed the support centre. I quickly realised I needed to activate it through the email from beevpn and it worked great. I mainly wanted to watch British TV abroad and although there is some buffering which is to be expected (you get that even in the UK) it has been easy. Customer support had also quickly responded to my email in a surprisingly personal way and were ready to help me resolve the situation. So far so good but it has only been a few days. Great start.

February 3, 2013
Unprompted review
Rated 1 out of 5 stars

Dishonest and unreasonable

I thought I'd try Bee VPN because my existing VPN often resulted in a sizable drop in connection speed here in Dubai. What a big mistake I made.
Avoid Bee VPN altogether!

Whilst the VPN set-up is straightforward enough, the positives end there I'm afriad. I purchased a 12 month VPN package in order to get a better rate. I did this in good faith since they offered a 14 day money back guarantee should it not work. It did not work for me at first and so I had to contact their support who quickly advised that in order to use the VPN with an iPad I required to buy an add on package. I bought the add-on (again for 12 months) and the VPN connected although the connection speed was so slow that it was totally impracticable for even basic internet use. However as far as Bee VPN were concerned, the mere fact that a connection had been made meant that they were entirely absolved from any obligation to give a refund. I suggested that they charge me for one month at the full rate and refund me the rest of my subscription. They wouldn't budge. In summary, they sold me a 12 month VPN that did not work for me. Instead of refunding me (as they promised they would) they succeeded in getting me to part with more cash for an add on which enabled me to gain a connection which is so slow it it unusable. Then, they point blank refused to offer any refund whatsoever.

Beware of Bee VPN. They really do sting you.

February 2, 2013
Unprompted review
Rated 5 out of 5 stars

Great product and Great Support

Ive been very impressed by Bee Vpn in all my dealings with the company.
I faced several technical issues (mostly to do with my poor system) and found the support team to be excellent. In particular, the responses I received were very quick and comprehensive. This was the case even when I contacted them on public holidays. Since resolving the problems the service of the product has been equally superb - very stable and easy to use. No complaints about the quality and value for money.

All in all, very happy with all my dealings with the company

January 25, 2013
Unprompted review
Rated 5 out of 5 stars

Self-censorship is my right

Very happy with the service support and the quality of service offered. Registration and annual renewal of service procedures were easy and hassle free. The system works and the data rates are acceptable, that's all I ask for!

September 15, 2012
Unprompted review
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