Befro Reviews 

4,405
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Shady company. I do not recommend. I ordered a phone from them and they sent me a phone with a UK-style charger. When I wrote to them, they acted like they didn't know. They sent me a charger ad... See more

Rated 5 out of 5 stars

wonderful store. The product was shipped on time and after 2 days I was enjoying music with my new headphones.

Company replied

Rated 5 out of 5 stars

Bought the AirPods Pro during Black Friday, they're the cheapest I could find in Denmark. I bought them on Friday afternoon and I had them with me on Saturday morning, so I'm really happy with their s... See more

Company replied

Rated 2 out of 5 stars

Delivery ok as such, but made in two parts; first part with the camera acquired and second with the memory card, which is needed to take pictures with the camera. So disappointing for the receiver to... See more

Company details

  1. Photo Shop
  2. Cell Phone Accessory Store
  3. Computer Accessories Store
  4. Computer Store
  5. Electronics Store

Written by the company

Befro ApS har siden selskabets etablering i år 2000, etableret et tæt samarbejde med såvel danske som internationale leverandører. Med dette har vi skabt et bredt sortiment af forbrugerelektronik samt kvalitetshardware til faste lave priser. Vi differentierer os væsentligt fra andre udbydere ved en omfattende og høj service samt skarpe priser på diverse produkter. Befro udbyder et stort udvalg af diverse gadgets til skarpe priser.


Contact info

3.6

Average

TrustScore 3.5 out of 5

4K reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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3.6

All reviews

(4,405)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

I ordered on 20-10-2011

And I have still no news about it, even after having sent an email 5 days ago...
Thanks

March 2, 2013
Unprompted review
Befro logo

Reply from Befro

Hi Paco

Although the name Paco isn't represented in this order we assume you're in contact with whom placed the order.

The 20th of october 2011 is a long time ago and it seems memory does not serve you well, at least in this case.
A good thing we have the complete correspondence saved. Please allow me to elaborate.

We wrote to you in danish on the 23th of november 2011 that there was insufficient funds on the card and you should report back as soon as these were avaliable.

On the 26th of november 2011 you responded that you've gotten a new creditcard and we should cancel this order (117158), and duplicate the content onto a new one where you could pay with your new creditcard.

On the 28th of november 2011 we confirmed the cancelation of this order (117158) and asked you to order once again on our website with the functioning creditcard.

The very same day (28th of november 2011) you responded and told us you've placed another order.

On the 1th of december 2011 you confirmed that you've received the package the day before (31th of november 2011) and you needed an invoice as this wasn't included in the box.

The same day (1th of december 2011) we mailed the invoice and wrote to you that you've probably typed in the wrong email adress on the order.

On the 2th of december 2011 you confirmed this was in fact the case.

All in all we see your rating as highly unfair as what you're stating in untrue.

Regards
Befro ApS

Rated 2 out of 5 stars

delivery of one product in two parts.

Delivery ok as such, but made in two parts; first part with the camera acquired and second with the memory card, which is needed to take pictures with the camera. So disappointing for the receiver to first get the camera and then wait two more days for the rest in order to be able to operate it. Better to deliver all in one go even if happens two days later!

January 23, 2013
Unprompted review
Rated 1 out of 5 stars

bad dilevery

I didnt got what i orderd from them.
After 10 Days and few time calling found out that they dont had that color that i orderd and I have to have it in another color

December 23, 2012
Unprompted review
Befro logo

Reply from Befro

Hi Johni

Unfortunately the bag you ordered was discountinued.

I hope the bag we shipped to you instead is to your satisfactory. The bag is just a different color from what you originally ordered, as we discussed on the phone.
Otherwise let us know and we'll help you with a return claim.

Befro ApS

Rated 5 out of 5 stars

Superb prices, fast deliver, great packaging

From years of experience, dealing with online stores, Befro has always been one of my favorites. Cheaper than most, faster than most and most often kinder too. They deliver quickly and package their goods very well. I recommend them to anyone who's out for a good experience with these guys and gals.

Good job Befro,

October 1, 2012
Unprompted review
Rated 3 out of 5 stars

It showed på lage but it didn't in fact

It said delivery time was about 1-2 days. After the 2 days I ased them and they replied it was not in stock and I had to wait for a week! After a week I got my item and the price at the monent dropped 150kr.

March 1, 2012
Unprompted review
Befro logo

Reply from Befro

Hi Fan,

Thank you for your review.

We are sorry that we were not able to deliver your ordre within the estimated time. Regarding the price, we have refunded the price difference (kr. 108,-) to your dankort.

Have a nice day.

Befro ApS

Rated 4 out of 5 stars

Super god oplevelse

Det eneste problem var at mailen om at varen var klar, røg i spamfilteret! Men betjening, og tid for levering var der intet at klage over :-)

December 23, 2011
Unprompted review
Rated 5 out of 5 stars

Perfect

Very smooth transaction and good price. Would use again.

November 24, 2011
Unprompted review

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