Begg Shoes - Kirkwall Reviews 14

TrustScore 4.5 out of 5

4.5

26 Albert Street, KW15 1HL Kirkwall, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Susan and Alissa "Liz" made my shoe shopping experience a total pleasure. Add quality, value for money and a wide selection of affordable, comfortable, fashionable shoes and Begg Shoes has it all!!! I... See more

Rated 5 out of 5 stars

While on shore leave in Kirkwall during my cruise, I encountered a delightful shoe store where Hannah provided a warm and engaging greeting. Her expert guidance helped me select the perfect shoes, whi... See more

Rated 5 out of 5 stars

I ordered my sandals on line 2 days ago and they arrived today, perfectly wrapped and with a personalised hand written note from Susan. This gave it the human touch. An excellent service and I will d... See more

Rated 5 out of 5 stars

Came across this shop on a stop at Kirkwall on a cruise. Spotted what I call a “proper” shoe shop. Staff excellent. Shoe choice absolute heaven. As I live in Hampshire I was over the moon to discover... See more


Company details

  1. Shoe Store
  2. Handbags Shop

Written by the company

Begg Shoes has been selling high quality, great value footwear for all the family since 1866. We are one of the oldest running multi-channel footwear retailer in the UK and pride ourselves on offering great product and first class customer service. Over nearly 155 years the business has evolved from a UK based shoe manufacturer to a shoe retailer.


Contact info

  • 26 Albert Street, KW15 1HL, Kirkwall, United Kingdom

  • 01856 872227

4.5

Excellent

TrustScore 4.5 out of 5

14 reviews

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1-star

No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Beggs are brilliant!

So grateful to Beggs shoes for stocking Ricostex boots! Thought I'd never be able to get them anymore. Ordered online and had prompt response, very straightforward and friendly service.

January 10, 2026
Unprompted review
Rated 5 out of 5 stars

Saw some lovely boots in the window

Saw some lovely boots in the window; went in but they were not exactly right for me. One of the assistants then helped me find the right pair for me. She was super helpful and I came away with a lovely pair of Heavenly Feet boots. A Christmas Treat.

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

Good Experience

I bought 2 pairs of shoes in the past two weeks. Karen served me both times and was so patient with finding me something that didn't hurt my arthritic feet. A good experience both times.

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and information …

Excellent service and information from Karen B in the Kirkwall shop. Nothing was to much trouble, in and out of the storeroom with boxes of Skechers shoes and then she showed me a pair of iMac walking trainers which were perfect, just what I was looking for.

September 13, 2025
Unprompted review
Rated 5 out of 5 stars

A lovely shopping experience.

We were visiting Kirkwall for a few hours from our cruise ship. Came across a Beggs shoe shop, and what a lucky find! Got exactly what I wanted with the help of a lovely lady assistant called Karen B. Nothing was too much trouble for this helpful lady. Many thanks. Loving my new shoes!

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I ordered my sandals on line 2 days ago and they arrived today, perfectly wrapped and with a personalised hand written note from Susan. This gave it the human touch.
An excellent service and I will definitely be returning on line to Begg Shoes as my first port of call if I shop online again. Thank you.

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

Susan and Alissa "Liz" made my shoe…

Susan and Alissa "Liz" made my shoe shopping experience a total pleasure. Add quality, value for money and a wide selection of affordable, comfortable, fashionable shoes and Begg Shoes has it all!!! I love supporting local family businesses and truly appreciate the free shipping in the UK. My brand new Riker's will probably greet me when I get home. Thank you Begg and staff

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

I visited Begg shoes in Kirkwall looking for a pair of shoes for a wedding and hopefully some trainers. I was served by Hannah who was so helpful and patient with me. I find it difficult to get comfy shoes and she brought out so many pairs to try.
In the end I got the perfect wedding shoes but no trainers as run out of time. I'll be back for the trainers another day.
The shop has a great selection and lovely staff, thank you so much.

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to buy on line

Easy to buy on line - delivered as stated and excellent product - fits well and he's wearing them now! Job done & well done problem solved!

October 17, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Hannah!

While on shore leave in Kirkwall during my cruise, I encountered a delightful shoe store where Hannah provided a warm and engaging greeting. Her expert guidance helped me select the perfect shoes, which I then purchased. I appreciate Hannah's exceptional service and warm demeanor. Sincerely, a 65-year-old woman who uniquely opted for platform shoes.

October 2, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing

Came across this shop on a stop at Kirkwall on a cruise. Spotted what I call a “proper” shoe shop. Staff excellent. Shoe choice absolute heaven. As I live in Hampshire I was over the moon to discover they do an internet service. I can continue to be a customer from the other end of the UK. My Skechers shoes still make me feel like I am walking on air. Great place to shop.

July 21, 2024
Unprompted review
Rated 5 out of 5 stars

Glorious Boots ⭐️⭐️⭐️⭐️⭐️

Bought a pair of boots as a "big scary birthday" present to myself. So glad I did. Service is superb, not only fast but with a prepaid returns label. No chance of me needing it as the boots are not only beautiful but sublimely comfortable. I’ll be back for my next big scary birthday ... or even before that!

April 18, 2024
Unprompted review

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