Begg Shoes Reviews 

875
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 192 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality, comfort, and wide selection of footwear available. Many highlight the excellent, attentive service and the helpful, patient staff who provide personalized assistance, making interactions pleasant. People appreciate the caring approach and high standard of service. Reviewers frequently commend the easy online ordering process, competitive pricing, and very speedy, well-packaged delivery, often arriving earlier than expected. The inclusion of handwritten notes is a much-appreciated personal touch that enhances the overall customer experience.

What people talk about most

Product

People report positive experiences with product, often highlighting the great selection and quality of shoes... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting its speed and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, friendliness, and... See more

Order

Consumers find order to be a positive experience, with many praising the ease of online ordering and the... See more

Staff

Clients share positive opinions on staff, consistently highlighting their efficiency, friendliness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a pair of cream Tamaris Raynor sandle from Beggs size 6.Unfortunately the number of my house wasn’t on my address so the PO returned the parcel. I phoned up the service line & a very helpful pe... See more

Rated 5 out of 5 stars

I was after a pair of Sketchers Sandals which no-one else had in stock. After a general search Begg shoes did have them in stock, From order to delivery everything was simple quick - so pleased I am... See more

Rated 5 out of 5 stars

This was my first time shopping with Begg shoes, although on this occasion the item I chose wasn’t suitable, I must say that I would have no hesitation buying from this company again. Excellent servi... See more

Rated 5 out of 5 stars

Great choice of sandals from lots of brands, ease of ordering and very speedy despatch and delivery. Personal note included from the despatching store makes a difference. I've ordered previously fr... See more


Company details

  1. Shoe Store
  2. Handbags Shop

Written by the company

Begg Shoes has been selling high quality, great value footwear for all the family since 1866. We are one of the oldest running multi-channel footwear retailer in the UK and pride ourselves on offering great product and first class customer service. Over nearly 155 years the business has evolved from a UK based shoe manufacturer to a shoe retailer.


Contact info

4.9

Excellent

TrustScore 5 out of 5

875 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(875)

192 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They are becoming my first stop for any shoes

I’ve just bought another two pairs of shoes from Begg Shoes. They are becoming my first stop for any shoes because the descriptions are accurate, the delivery is faultless and the fit has been perfect every time… not to mention the handwritten note that comes with every order.

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

Ordering Sandals

I ordered 2 pairs of Sandals on Tuesday 9th September, they arrived on Thursday. Well packaged and when I opened the boxes, they were just what I wanted but the personal touch of a handwritten note was lovely, completely made my day. Well done to Beggs for making me feel special.

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered some walking shoes from…

I ordered some walking shoes from Beggs. They came on time, well packaged and with a hand written note, which in this age of computerised everything, was really appreciated. Unfortunately the shoes are not a great fit and I'll have to return them, but Beggs make it easy.

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely company to deal with

Lovely company to deal with. Keep you informed by email. Good prices. Quick delivery. Just bought a lovely pair of boots. Thoroughly recommend.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

I am very satisfied

I am very satisfied. After buying on line a pair of shoes, the pack was shipped soon, the delivery was fast and the communication perfect. And the shoes are beautiful !!! :) Shipped from UK to the Netherlands.

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service and best price

Ordered a pair of Clarks slippers for my husband online on Monday evening, arrived by Royal Mail Thursday. Best price around, free delivery, beautifully packaged and a hand written note from Pauline thanking me for my custom Thank you, Linda

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great service.

Ordered a pair of boots late friday afternoon arrived Monday at 12.30. Great service. Nice personal note in box as well. Highly recommend.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent family business

This was my first time shopping with Begg shoes, although on this occasion the item I chose wasn’t suitable, I must say that I would have no hesitation buying from this company again. Excellent service, genuinely very attentive to their customers.
Can’t recommend this company highly enough. A breath of fresh air in the business world. I only wish other companies would take a leaf out of their book in providing such a valuable/caring service.

August 24, 2025
Unprompted review
Rated 5 out of 5 stars

Can't beat a high street shoe shop

It's hard for me to get shoes that fit and it saves so much time and stress to be able to go into Beggs, say what I'm looking for and get their options. The day I was in the shop was busy but the staff were really lovely and attentive to everyone. Never had such a fun shopping experience. And I got cute shoes to boot!

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great choice, ordered online. Great communication. Informative about delivery and allowed me to track. I purchased sandals. Perfect fit. Would use again

August 30, 2025
Unprompted review
Rated 5 out of 5 stars

I have been shopping at the Inverness…

I have been shopping at the Inverness Branch for about 15 years, I live in North Wales and go there because of the customer service and endless patience when I want to see the latest shoes and trainers. The staff are lovely and I buy my yearly supplies when I am up on holiday twice yearly. Their on line service is second to none and I have had my goods delivered the very next day. Keep up the good work and many a business could learn a lot with your methods and manners which are inherent to such a great business.

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

A pair of ECCO walking shoes & excellent service

I ordered a pair of ECCO walking shoes after seeing a pair in a shop in Ashbourne which I liked but they didn’t have my size, therefore googled website that had them - came across Begg shoes- excellent service with free postage and they arrive with me within 3 days of ordering with a delightful personal written note to thank me for my order- much appreciated Hayley. I live in Wales and would normally support small local businesses, but in this instance was glad to support a small excellent business in Scotland. All the best.

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered online & my shoes were…

I ordered online & my shoes were delivered before the estimated delivery date . Absolutely delighted with the quality & fit . Excellent service. The hand written note was a really nice touch. Very impressed all round. Thanks 👍

August 18, 2025
Unprompted review

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