I have purchased from BEHEMOTHLABZ multiple times and I’ve had a mostly good experience overall experience. I have not had any issues with the products I’ve bought so far. I looked at a lot of the 1 s... See more
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Company details
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BehemothLabz offers the worlds finest high quality research chemicals. Sourced from the most reputable labs and tested by a third party before being sold.
Contact info
South Africa
- www.behemothlabz.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 35% of negative reviews
Typically replies within 1 month
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Really good experience with hiccups
I've ordered from BL a few times, and it's typically a good experience. The only challenge I have is payment. It isn't very easy and involves several steps to purchase the product.
The costumer service is amazing!
scams
N'allez surtout pas chez eux certains ne ce font même pas livrer pour ma part je reçois un produit complètement moisie et le service ne répond plus...
Don't go to them, some don't even deliver. I received a completely moldy product and the service is no longer responsive...
Venmo won't accept payment
Something happening on their end as the venmo payment won't go through.
I've only placed one order but it was…
I've only placed one order but it was extremely smooth. I'm placing my second order today.
Sent 100 bucks worth of bitcoin
Sent 100 bucks worth of bitcoin. To confirm the payment i sent an email with the transaction info. Gmail said the email was blocked, tried using outlook and there has been no answer, don't even know if it went through.
Order on Hold, Can’t Get a Hold of Customer Support
Ordered a week ago, order still on “hold”, emailed their customer service the day i placed the order, haven’t heard back. Emailed twice and called their Google Voice number twice this week, nothing. In fact the last email gave me an error saying they had been “disconnected”… Their site says “24/7 Excellent Customer Support”. This is extremely frustrating and genuinely dangerous, especially for ppl mid cycle.
Customer support answered my questions…
Customer support answered my questions as fast as they could. My product arrived. They also have competitive prices which makes it fair.
Great variety of products
Great variety of products. Excellent pricing.. easy to use website. Overall fantastic!!
I don't know what happened
First order was perfect got delivered in about 2-3 weeks ( coming from france ), now 2nd order.
Nothing i waited 2 month to get a hold of what happened; they told me that someone in their shipping team "forgot to send the package" and that they will ask the managing team for help...
Now 1 week later they don't respond at the mail anymore... And the order is written as Delivered on the website...
Excellent products
Excellent products. Everything is the real deal, and customer service is extremely responsive.
Smooth experience
My experience with behemoth labs was actually very smooth, and I am very satisfied with the products. I will order again from Behemoth labs. Thank you!
Quality products at reasonable prices
Quality products at reasonable prices. Shipping time is quick. Customer is willing to help.
Order never arrived but said it was…
Order never arrived but said it was delivered. I paid for shipping insurance but this was no help as they will not respond to my emails.
Fast and easy shippingEasy to use website and shipping was…
Easy to use website and shipping was fast and came on time.
SCAMMERS
SCAMMERS! I ORDERED SOMETHING AND PAID FOR IT AND ITS STUCK AT "HOLD" I TRIED CALLING THEM EMAILING THEM THEY WONT RESPOND!
SCAMMERS!!
Do not trust them, even after you confirm it.
When you advertise something you should stick to it. Customer service 101. I wasn’t due for a purchase but received an email for a 25% off Black Friday sale with two bonus supplements. When I checked out after my purchase I noticed two things, 1. The products in my cart were priced higher than they were less than 30 days earlier (I can only assume to protect the profit of the company after giving a 25% discount) and 2. That the free supplements offered were not in my order. I reluctantly decided to purchase anyway even though I didn’t agreed with jacking up the price to give a discount because of the free supplement promo. I reached out to customer service to raise my concern that the products weren’t in my cart and was told that they would be added in shipping and that they couldn’t tell me what they were because it was a surprise. I received my order and the surprise gift was that there was no surprise supplements. Zip. Zero. Nada. When I reached out to address this issue I was told that they ran out and that it could be added to a future purchase if I wanted. At that point I was so angry I boring up the elevated prices and the fact that I brought up the fact that the items weren’t in my cart and asked why I wasn’t told at that time they weren’t going to be in my order let alone that I would have to make an additional purchase to receive the items that were advertised. I feel that loyalty is one of my blessings and my curses. What I mean by that is I have found much better companies with much better prices and better customer service but was willing to stay with Behemoth Labz. Buyer beware.
I ordered L-Carnitine…
The first time I ordered L-Carnitine all went well. I used my bank, Credit Card.
The second time, they offered 2 Free items - a T-shirt and a mixer bottle. When payment did not go through, they sent an email saying the charge was up $20 from the original, and not free, but free shipping.
~The second time I reordered, I tried to get 2 bottles and they asked me to order with Venmo or Zelle. I had a Venmo, but Venmo said no one was there with the payment name they provided.
I waited several days for a response.
It's been a cat-and-mouse game.
xxx I give up now. I hope I can find another vendor this affordable because the product was great for fat reduction, energy at the gym, and recovery. Wowza!!
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