Behemothlabz Reviews 

220
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the high quality of the products, noting that the items are effective and reliably meet their research needs. Many people also genuinely appreciate the detailed item descriptions, secure packaging, and occasional bonus items included with their purchases. However, some customers also noted frustrating issues with unexpected shipping delays and prolonged order processing times. A few individuals experienced major difficulties reaching support teams, dealing with lost packages, or resolving damaged items. People frequently mentioned that tracking updates can be limited and communication sometimes feels slow when unexpected problems arise.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items arrive quickly and as described,... See more

Order

Customers had ambiguous experiences with order processing, while many reviewers praised fast shipping times... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising the fast shipping times... See more

Quality

Users describe positive interactions with quality, consistently highlighting high satisfaction and great... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as many reviewers praise quick email... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have purchased from BEHEMOTHLABZ multiple times and I’ve had a mostly good experience overall experience. I have not had any issues with the products I’ve bought so far. I looked at a lot of the 1 s... See more

Rated 4 out of 5 stars

Positive experiences I've only several times from BM, with zero issues each time. The payment with Venmo can be delayed sometimes depending on what time I ordered, and there are a few annoying but... See more

Rated 4 out of 5 stars

Great products at great prices and if everything goes smoothly it's a great transaction. If however, a product gets shipped to the wrong place, customer service can be challenging to deal with. To be... See more

Rated 4 out of 5 stars

I have loved purchasing this company’s productucts. They're easy to gather, figure out what is owed. Their crew is very quick to jump in and be the sweetest, nicest, go out there and help you comple... See more


Company details

  1. Vitamin and Supplements Store

Written by the company

BehemothLabz offers the worlds finest high quality research chemicals. Sourced from the most reputable labs and tested by a third party before being sold.


Contact info

3.7

Average

TrustScore 3.5 out of 5

220 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 35% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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3.7

All reviews

(220)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

scams

N'allez surtout pas chez eux certains ne ce font même pas livrer pour ma part je reçois un produit complètement moisie et le service ne répond plus...

Don't go to them, some don't even deliver. I received a completely moldy product and the service is no longer responsive...

May 31, 2025
Unprompted review
Rated 1 out of 5 stars

Sent 100 bucks worth of bitcoin

Sent 100 bucks worth of bitcoin. To confirm the payment i sent an email with the transaction info. Gmail said the email was blocked, tried using outlook and there has been no answer, don't even know if it went through.

May 24, 2025
Unprompted review
Rated 1 out of 5 stars

Order on Hold, Can’t Get a Hold of Customer Support

Ordered a week ago, order still on “hold”, emailed their customer service the day i placed the order, haven’t heard back. Emailed twice and called their Google Voice number twice this week, nothing. In fact the last email gave me an error saying they had been “disconnected”… Their site says “24/7 Excellent Customer Support”. This is extremely frustrating and genuinely dangerous, especially for ppl mid cycle.

May 17, 2025
Unprompted review
Rated 1 out of 5 stars

I don't know what happened

First order was perfect got delivered in about 2-3 weeks ( coming from france ), now 2nd order.
Nothing i waited 2 month to get a hold of what happened; they told me that someone in their shipping team "forgot to send the package" and that they will ask the managing team for help...
Now 1 week later they don't respond at the mail anymore... And the order is written as Delivered on the website...

April 29, 2025
Unprompted review
Rated 5 out of 5 stars

Smooth experience

My experience with behemoth labs was actually very smooth, and I am very satisfied with the products. I will order again from Behemoth labs. Thank you!

March 16, 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

SCAMMERS! I ORDERED SOMETHING AND PAID FOR IT AND ITS STUCK AT "HOLD" I TRIED CALLING THEM EMAILING THEM THEY WONT RESPOND!
SCAMMERS!!

January 28, 2025
Unprompted review
Rated 1 out of 5 stars

Do not trust them, even after you confirm it.

When you advertise something you should stick to it. Customer service 101. I wasn’t due for a purchase but received an email for a 25% off Black Friday sale with two bonus supplements. When I checked out after my purchase I noticed two things, 1. The products in my cart were priced higher than they were less than 30 days earlier (I can only assume to protect the profit of the company after giving a 25% discount) and 2. That the free supplements offered were not in my order. I reluctantly decided to purchase anyway even though I didn’t agreed with jacking up the price to give a discount because of the free supplement promo. I reached out to customer service to raise my concern that the products weren’t in my cart and was told that they would be added in shipping and that they couldn’t tell me what they were because it was a surprise. I received my order and the surprise gift was that there was no surprise supplements. Zip. Zero. Nada. When I reached out to address this issue I was told that they ran out and that it could be added to a future purchase if I wanted. At that point I was so angry I boring up the elevated prices and the fact that I brought up the fact that the items weren’t in my cart and asked why I wasn’t told at that time they weren’t going to be in my order let alone that I would have to make an additional purchase to receive the items that were advertised. I feel that loyalty is one of my blessings and my curses. What I mean by that is I have found much better companies with much better prices and better customer service but was willing to stay with Behemoth Labz. Buyer beware.

December 14, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered L-Carnitine…

The first time I ordered L-Carnitine all went well. I used my bank, Credit Card.
The second time, they offered 2 Free items - a T-shirt and a mixer bottle. When payment did not go through, they sent an email saying the charge was up $20 from the original, and not free, but free shipping.
~The second time I reordered, I tried to get 2 bottles and they asked me to order with Venmo or Zelle. I had a Venmo, but Venmo said no one was there with the payment name they provided.
I waited several days for a response.
It's been a cat-and-mouse game.
xxx I give up now. I hope I can find another vendor this affordable because the product was great for fat reduction, energy at the gym, and recovery. Wowza!!

October 30, 2024
Unprompted review

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