Behemothlabz Reviews 

220
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, most reviewers were somewhat happy with their experience overall. Regular consumers frequently praise the high quality of the items available, noting that the official website makes browsing and placing orders very simple. Furthermore, many individuals feel very satisfied because shipments often arrive quickly and customer service teams prove to be helpful when contacted with questions. However, some people mentioned dealing with particularly frustrating delivery delays, where tracking numbers failed to update or packages took several weeks to arrive. A few customers additionally shared negative experiences involving unresponsive support teams when attempting to fix damaged items or missing orders.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting professional packaging, fast shipping, and... See more

Order

Users describe ambiguous interactions with order experiences, as many customers praise fast shipping times,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, as many reviewers highlight fast... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the reliable... See more

Customer service

People report ambiguous experiences with customer service, as many reviewers highlight quick email responses... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have purchased from BEHEMOTHLABZ multiple times and I’ve had a mostly good experience overall experience. I have not had any issues with the products I’ve bought so far. I looked at a lot of the 1 s... See more

Rated 4 out of 5 stars

Positive experiences I've only several times from BM, with zero issues each time. The payment with Venmo can be delayed sometimes depending on what time I ordered, and there are a few annoying but... See more

Rated 4 out of 5 stars

Great products at great prices and if everything goes smoothly it's a great transaction. If however, a product gets shipped to the wrong place, customer service can be challenging to deal with. To be... See more

Rated 4 out of 5 stars

I have loved purchasing this company’s productucts. They're easy to gather, figure out what is owed. Their crew is very quick to jump in and be the sweetest, nicest, go out there and help you comple... See more


Company details

  1. Vitamin and Supplements Store

Written by the company

BehemothLabz offers the worlds finest high quality research chemicals. Sourced from the most reputable labs and tested by a third party before being sold.


Contact info

3.7

Average

TrustScore 3.5 out of 5

220 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 35% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(220)

51 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

100% Scam

100% Scam
Chose to pay with Zelle because they had a 4.5% fee on credit cards. The instructions for Zelle was to send the money to the support email and send them a screenshot. After I did that, they say "Oh, sorry our zelle account is actually linked to a different email". Of course Zelle payments cannot be reversed and I lost my money. Went back and forth with them on email and they would not help. Just keep asking me to cancel the payment, which cannot be done.

October 2, 2023
Unprompted review
Behemothlabz logo

Reply from Behemothlabz

Hello there! We are truly sorry for everything we have caused you to go through, and we just happened to come across your review of your most recent encounter with us. Are there any more ways we can help you to resolve this issue?

Rated 5 out of 5 stars

I was skeptical at first with the…

I was skeptical at first with the online order and payment process (but I understand why it is the way it is). The delivery was fast and the product was exactly as presented. I am only a week into use but I can already tell a difference.

September 18, 2023
Rated 5 out of 5 stars

Free shipping

Free shipping. And cost

August 24, 2023
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Reply from Behemothlabz

Hi Tommie , Thank you for your review , We are glad to see you are happy with our service and we will always strive to ensure we can provide the best service we can to our customers

Rated 4 out of 5 stars

Quick and Accurate

Products came separately. One was out of stock so it came a little later. But the order was quick and accurate.

August 17, 2023
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Reply from Behemothlabz

Hi There , Thank you for your understanding on your product that was out of stock ,we always try our best to ensure our customers are left happy at the end of each order , and we hope to see many more orders from you :)

Rated 4 out of 5 stars

Quick and easy!

July 21, 2023
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Reply from Behemothlabz

Hi There ,Thank you for leaving as positive review ,We always try our best to ensure our customers are left happy after each order :)

Rated 4 out of 5 stars

They do respond to emails fairly…

They do respond to emails fairly quickly but did have a hard time processing my zelle payment. The information provided on the dashboard wasn’t accurate. With that being said they did get me my order eventually.

July 21, 2023
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Reply from Behemothlabz

Hi There, Thank you for taking the time to leave your positive feedback , We always try encourage our customers to reach out to our support team if they have any issues and they will ensure to make the order process quick and easy :)

Rated 5 out of 5 stars

On time delivery

July 21, 2023
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Reply from Behemothlabz

Hi Darren ,Thank you for taking the time to leave a positive review ,we hope you have a great day :)

Rated 1 out of 5 stars

stop telling that you offer paypal…

stop telling that you offer paypal payment . it not thrue we [ the customer ] have to do it for you . and i no why you not provide it becose it will cost you fee froom paypal .

July 17, 2023
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Reply from Behemothlabz

Hi There , Please note we do indeed offer paypal,And should appear as a payment option if your order is above 300USD , you can also kindly email our support team and they will be more than happy to assist you and provide you with a paypal account to pay to :)

Rated 5 out of 5 stars

Excellent customer service

I would recommend these products to anyone, customer service was top notch and really professional. Looking to use them more in the future.

July 31, 2023
Unprompted review
Behemothlabz logo

Reply from Behemothlabz

Hi Ronan, Thank you for taking the time to leave a positive review , we will ensure to look into your request and we hope to see many more orders from you :)

Rated 5 out of 5 stars

Thank you Behemoth Labz

Ordered a bottle of S4 on the 18th and checked the mail box today and I received it I was super bummed because I used Bitcoin and thought I got scammed cause nobody would respond to me but I am very very pleased great company W Behemoth

July 22, 2023
Unprompted review
Behemothlabz logo

Reply from Behemothlabz

Hi Mid City , Thank you for putting your trust in us , We always try our best to ensure we leave every customer happy after each order with us , Our customer service team must of missed your email please kindly ensure for any future queries you email our support team on support@behemothlabz.com

Rated 1 out of 5 stars

BEWARE OF CONTAMINATED PRODUCTS

BEWARE
tl;dr:
I got sent an biocontaminated product. Infections an abscesses formed in all injection locations. BehemothLabz/PureRawz (same thing) are currently unwilling to refund.

How did I find this out? Undertaking some In-vivo (self) research, after 5 separate uses of the product, 5 separate infections were noticed with 5 abscesses which will all need medically drained to go away. This ‘lab rat’ is no stranger to subcutaneous injection hygiene protocol, with a history of successful ‘research’ without these effects.
Contacting Behemothlabz/Purerawz (same thing) customer service has so far had no success, a chain of ‘thank you we’ll get back to you’ emails has occurred with no real action. I even got reminded that their products are “for research purposes only”, which is a null point when the product is contaminated. It cannot be used for in vivo or in vitro research, regardless of how that information was discovered.

DO NOT ORDER ANY INJECTABLES FROM PURERAWZ/BEHEMOTHLABZ

inb4 “sorry you had this experience please contact our customer support blah blah” reply. You know where our email thread is if you wish to fix this.

EDIT: The reply here claims they’re not the same company or linked together. If that were true:

A: I wouldn’t be receiving marketing emails from BOTH Purerawz and Behemothlabz after a single purchase from Purerawz

B: I wouldn’t have received an email titled “bad review” offering a refund. If you’re interested, the refund has not happened, been waiting over 2 weeks since giving my PayPal details.

July 1, 2023
Unprompted review
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Reply from Behemothlabz

Hi Matt , We are sorry to hear you had to experience this , please note that we are not linked to purerawz and we have tried to find a order you are referring to with us and there doesn't seem to be any order on our system what so ever ,Please kindly email our support team if needed and we will be happy to assist in any way possible.

Rated 2 out of 5 stars

Great product, disappointing customer service

The product is always great. I got only 58 pills instead of 60. I realize this was most likely auto filled by a device, I shared this with the company and they offered me 15% my next order, I get emails on a regular basis offering better discounts. Didn’t seem too helpful to correct a problem that was with the product I received.

June 20, 2023
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Reply from Behemothlabz

Hi Dave ,I am terribly sorry for the inconvenience that we have caused my team has reached out to you via email and they will be sure to make it up to you in any way we can and ensure this issue is resolved right away .

Rated 5 out of 5 stars

Getting better and better

Since starting to use your product, my workouts are getting more intense, my muscles feel fuller and my weights have gone up a few levels. My body is losing more body fat, but I weigh a few more pounds. Your product does exactly what you said it would. Thank you.

May 23, 2023
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Reply from Behemothlabz

Hi Robert ,Thank you for taking the time to leave us a positive review,We are very happy to hear that you are pleased with our goods .We hope to see many more orders from you in the near future .

Rated 5 out of 5 stars

I had some trouble figuring out the…

I had some trouble figuring out the site then I contacted you guys on your support email, Your team immidiatly assisted me and helped me with placing my order and there for I am really thankful, You guys are incredible

June 1, 2023
Unprompted review
Behemothlabz logo

Reply from Behemothlabz

Hi Harvey, Thank you for leaving a positive review ,We love to hear when our customers are left happy with each order with us ,We strive to ensure that we can provide the best service to our customers .We hope you have a wonderful day .

Rated 5 out of 5 stars

I ordered about two weeks ago and…

I ordered about two weeks ago and received my package today. After reaching out to Behemothlabz they explained to me why there was a delay with my order and they sent me an gift with my package. After all I am very happy with your service and the fact that you are always reliable.

June 3, 2023
Unprompted review
Behemothlabz logo

Reply from Behemothlabz

Hi Raylene ,Thank you so much for taking the time to leave a positive review ,We truly appreciate it ,And we always try our very best to leave our customers on a happy note ,We look forward to all your future orders from you .

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