Belazu Ingredient Company Reviews 4,763

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Found a bit of blue rubber in one of their garlic jars. Emailed them only to alert them to the issue, in case it wasn’t an isolated incident. A week has passed, I have followed up, no answer. Ap... See more

Rated 5 out of 5 stars

I love the olive oil infused with basil, I cook virtually everything with it, crispy roast potatoes are wonderful. Fast delivery and well packed, I don’t like the price however. I appreciate the olive... See more

Rated 5 out of 5 stars

I love every product I've tried from your range: olive oil, preserved lemons, apricot harissa, pomegranate molasses, and many more. The mushroom pesto is great on toast or with pasta. I also very much... See more

Rated 5 out of 5 stars

Easy to order , communication is excellent and delivered within the time frame that they stated. Of the 4 products purchased - I have only used one of them before and as a family we love it - Smok... See more

Company details

  1. Gourmet Grocery Store
  2. Condiments Supplier
  3. Food Manufacturer
  4. Nut Store
  5. Olive Oil Manufacturer

Written by the company

Bringing Mediterranean & Middle Eastern ingredients to passionate chefs & home cooks since 1991. Be inspired by our latest recipes and shop online today.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love Belazu I really think their…

I love Belazu I really think their products are excellent…. I am disappointed that they don’t seem to do the amazing tomato and balsamic ketchup truly the best … the products are amazing I love the oils pesto… the citrus paste is simply the best ingredient ever and I can’t imagine not using it… truffle and artichoke the list endless

October 3, 2023
Rated 5 out of 5 stars

Love this company

Easy to order , communication is excellent and delivered within the time frame that they stated.
Of the 4 products purchased - I have only used one of them before and as a family we love it - Smoked chilli jelly - it is exactly its title , smoky, has warmth and a lovely flavour. We are looking forward to using the other 3 .
We love Belazu as a brand , frequently use their pestos and will continue to purchase their brands

September 28, 2023
Rated 3 out of 5 stars

No more Loyalty Products

I hadn’t ordered since lockdown as I stocked up. When attempting to order again I had to re register. No problem but loyalty points have disappeared. Several emails later I got my loyalty points converted to £15 usable only at £5 a time. I loved the previous scheme where you could save your points for designated products. I needed to shop online as I can’t get Belazu tahini(the best) anywhere in my area. But there is little incentive to attract me to future shopping online with them as I can get the other products I use in supermarkets.

September 25, 2023
Rated 5 out of 5 stars

I loved the website

I loved the website, access to lovely spices and herbs and a very easy order and fast delivery ready for a new recipe. Thank you so much A**!

September 19, 2023
Rated 3 out of 5 stars

Very late delivery

Very late delivery, I had chase them twice, nearly two weeks later items arrived. Products are really good quality though.

September 5, 2023
Belazu Ingredient Company logo

Reply from Belazu Ingredient Company

Hi Hilary,

Thanks for your review. Unfortunately your delivery was unusually late due to a server issue which has since been resolved. We hope you continue to enjoy our products.

- The Belazu Team

Rated 5 out of 5 stars

Great company

Great company. The products cannot be beaten, and the ordering and delivery process was rapid and problem free

September 16, 2023
Belazu Ingredient Company logo

Reply from Belazu Ingredient Company

Hi Nicola,

Thank you so much for your lovely review!

-The Belazu Team

Rated 1 out of 5 stars

None answers and helps

I received the wrong olives and emailed the following days about. Did not received any feedback or reply so I called. They said they would sort it out. Days later again I have not heard a word. I have emailed several times, called twice, left a voice mail, this is 10 day after I received the incorrect order. Still waiting for a resolution. Love the products and been buying for several years but abismal customer service.

September 13, 2023
Belazu Ingredient Company logo

Reply from Belazu Ingredient Company

Hi Elena,

So sorry for the service you have received, we are glad that we have been able to resolve your issue.

- The Belazu Team

Rated 5 out of 5 stars

Great company

Great company, great assortment of products and swift delivery .
Just wish to have all products available , wanted to try a few but always out of stock

August 7, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look