Beldray Reviews 

6,457
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,286 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effective performance of the products, often noting their durability and ease of use. The ordering process is frequently described as straightforward, with many appreciating the excellent communication and helpful support staff. Reviewers also highlight the fast and reliable delivery, with items often arriving promptly and well-packaged. However, some customers also noted occasional issues with delivery, including items taking longer than expected to arrive or not being received at all. A few other people also felt that products sometimes arrived damaged due to packaging, had missing components, or were not the correct item ordered.

What people talk about most

Product

Customers consistently note positive experiences with product quality and value, often highlighting items... See more

Delivery service

People report positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

Order

Users describe positive interactions with order, highlighting the ease of ordering online and quick delivery,... See more

Service

Customers had positive experiences with service, often highlighting its speed, efficiency, and helpfulness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed a small and compact convector heater that I could switch power levels as well as control via a thermostat. I needed the power levels as the power options at the location was restricted a... See more

Rated 5 out of 5 stars

I’ve used Beldray for smaller home items, airers, brushes, etc. They’ve always lasted for years. So this time I thought I’d buy a heat drying pod & spot-buster direct from them. I’m so impressed with... See more

Rated 5 out of 5 stars

I've purchased from this company before. They are reliable and the products are very good quality. Their customer service should you need them is exceptional. In this instance my purchase arrived real... See more

Rated 5 out of 5 stars

Easy to navigate the website and as a first time user we benefited from a 10% discount. Lots of communication regarding the status of the order which was delivered very quickly. Well packaged and item... See more


Company details

  1. Home Goods Store
  2. Bathroom Supply Store
  3. Countertop Store

About Beldray

Written by the company

Beldray

Beldray started as a family business in 1872 and, almost 150 years later, is now recognised throughout generations as the number one brand for housewares, providing innovative and great value products for every room in the home. The first manufacturer of the adjustable ironing board, Beldray continues to bring convenient cleaning, laundry and home solutions to mass market.

Times may have changed since we started, but our customers are still at the heart of what we do. Which is why we continue to create affordable and time-saving solutions for daily life. Engage with our brand, buy Beldray products and make a house full of memories, not mess!

See our latest ranges for yourselves @beldrayathome on Instagram, Beldray on Facebook, or via our website www.beldray.com

Get in touch

Our friendly and efficient customer service team are happy to help with any queries, just head to www.beldray.com and start a live chat.

Beldray

Written by the company

A product for every room in your home
Our history and long-standing heritage give us the confidence to say that Beldray is a ‘household word for quality.’ Always looking ahead, we are constantly developing our ranges to keep Beldray at the forefront of innovation; a company of the future. Our products are designed to be used in every area of the home, creating affordable and time-saving solutions for daily life.

Our Shipping & Guarantee Policies

Free shipping & 12 months guarantee

We provide free delivery to our customers on all orders above £15 and also offer a standard 12 month guarantee on all purchases subject to terms & conditions.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(6,457)

1,230 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor experience!!!

Poor experience!!!
Absolutely disgusted with the delivery service. Too much hassle. Not going to buy again.

May 31, 2026
Beldray logo

Reply from Beldray

Good Morning,
Thank you for taking the time to share your feedback.
We’re very sorry to hear about your experience with the delivery, and we completely understand how frustrating this must have been. This is certainly not the level of service we aim to provide.
However, I can see that your item has now been successfully delivered, and I’m pleased to know that it has reached you.
We truly appreciate you bringing this to our attention, as feedback like this helps us to improve both our delivery processes and overall customer experience.
Kind regards,
Emily

Rated 5 out of 5 stars

Only used for first time today

Only used for first time today . Floors only gently wetted so feel safe on wooden floor types when move . Did good job in kitchen and bathroom. Areas can’t reach will have to use a cloth . Maintenance quite a lot but impressive . Plan to look after . Video is excellent.

May 29, 2026
Rated 5 out of 5 stars

Cat hair beware!

I ordered a few of the same item. Great price. Does the job brilliantly at collecting cat hair from carpet!
The delivery was quick so all good.

May 26, 2026
Rated 1 out of 5 stars

i have not received my order of 3 x…

i have not received my order of 3 x HEPA filter for Beldray BEL1096 ~Airlite cordress hand vacuum. I contact YODEl delivery service who said they had returned the parcel to you and had no received any notification from you. CAN YOU PLEASE LET ME KNOW WHEN THESE FILTERS WILL BE DELIVERED. Thankyou.

May 28, 2026
Beldray logo

Reply from Beldray

Good Morning,
Thank you for your review, and I’m really sorry to hear about the delay with your order.
I have reached out to you directly to get this resolved as quickly as possible. I have also contacted the account manager at our courier, to investigate what has happened with the parcel.
We completely understand how frustrating this must be, and we’re working to get your replacement filters to you without further delay. We will keep you informed every step of the way until this is resolved.
Thank you for your patience while we look into this.
Kind Regards,
Emily

Rated 1 out of 5 stars

DO NOT BUY (JUNK)

The product arrived in good time, but unfortunately that’s the only positive, the beldray climate cube really struggled to turn on because the button was faulty it was very noisy and started leaking water everywhere (ruining important documents) it then turned off and won’t turn back on. I want my money back and some sort of compensation for the ruined documents.

May 26, 2026
Beldray logo

Reply from Beldray

Good Afternoon,
Thank you for taking the time to leave a review.
Please be assured that our team has reached out to you directly to offer any assistance and support that you may need.
Kind Regards,
Emily

Rated 1 out of 5 stars

Doesn't to wooden floors :/

This unfortunately doesn't do hardwood floors, which was the reason I bought it. Might be my fault!

May 26, 2026
Beldray logo

Reply from Beldray

Good Afternoon,
Thank you for your feedback, we’re sorry to hear the product didn’t meet your expectations.
The carpet sweeper is designed to operate on hard flooring as well as carpets, so it should still be suitable for hardwood surfaces. However, we understand that performance can vary depending on usage, and we appreciate you highlighting this.
We’ve also reached out to you directly and would be happy to provide further assistance or troubleshooting if needed. Please don’t hesitate to get in touch, we’re here to help.
Kind Regards,
Emily

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look