I’ve been a Beliani customer for five years and bought a sofa for 7,989 kr that has been used very little. Despite this, it started sagging badly in the middle and is now unusable. Beliani confirmed... See more
Company replied
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I’ve been a Beliani customer for five years and bought a sofa for 7,989 kr that has been used very little. Despite this, it started sagging badly in the middle and is now unusable. Beliani confirmed... See more
Company replied
The Beliani garden furniture set offers an attractive look with decent comfort, but there are a few trade-offs. The synthetic rattan has a nice texture but may show signs of wear after a season outdo... See more
Company replied
We bought one pendel lamp on 22nd dec 25 . First this was shown to be delivered on 5th jan 26. Then they changed to march 26. Then to April 26 and now today they are showing may 26. They don’t car... See more
Company replied
Good experience! The sofa is very stylish and cozy, matching the carpet perfectly. The TV table is solid and high-quality. Totally satisfied with everything.
Company replied
Beliani er et schweizisk online virksomhed og en af de hurtigst voksende online butikker med møbler til en rimelig pris. Vi har et af Danmarks største udvalg af indendørs og udendørs møbler og tilbehør af høj kvalitet til overkommelige priser. Vores produkter leveres direkte fra vores lager til kundens hjem. Hos os har du altid gratis levering og 365 dages retur, altså du kan føle dig sikker på dit køb.
Replied to 85% of negative reviews
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Great shopping website, with alot of beautiful things. Will shop here again :)
Super god websiden, har mange flotte ting til rimelige priser.
We wanted 4 chaselongs, 2 left and 2 right side and only one “side” kind was available, so we made 2 orders so we could get the available one right away. Beliani customer service contacted us to ask if we would like to wait and have both kinds of chaselongs “side” at the same time, due that color different can be there when it comes from different productions. This is good service that they catch both our orders and see this. We waited and our kids who it was for, just loves there 2 chaselongs each, we used them to make a small couch
Perfect service and very very fine product, I can recommend to buy at Beliani
Hello, my ordre was very Nice, as I expektet. And the time for the delevery, was as what I had been promiced. I will rekomed this company, and I will use Them again
Good quality product, was delivered earlier than expected.
I was trying to get a rabatkode, but it did not work! I filled in my email address and when I opened the link the message was that it was already old.
I ordered a bed frame and a mattress.
This bed frame was supposed to arrive in May, never came and did not receive any update for the delay. After talking with customer service I was expecting for it to come in stock on June since that was the new update to which I responded with "No problem, it is fine."
Accidentally, I decided to double check the status of the bed today. Looks like the restock of the frame got moved for December of 2021.
Beliani's customer service had indeed contacted me about this a couple days earlier prior to me checking but the email had ended up in my spam folder.
Unfortunately, the order went missing.
Therefore, I now have a mattress and no bed frame.
You draw your own conclusions from my experience.
Very nice and positiv experience. God quality and match the Price 👍👍
overall nice online shopping experience, no nonsenses, all fees are clear. now i just hope it will arrive in good time.
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