Beliani.nl Reviews 

1,429
TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 5 out of 5 stars

Purchased this great quality storage bench, which I'm using for multiple purposes. Its large storage area holds multiple blankets and pillows, with room to spare. I use it as a foot stool (covering... See more

Rated 1 out of 5 stars

I rarely leave one-star reviews, but my experience with Beliani has been one of the worst I've ever had. My 4,000 Euro order was mishandled from start to finish. Beliani missed the agre... See more

Rated 4 out of 5 stars

We found a fitting bed, affordable and strong like we looked for. There was a small issue with the bed (small damage and it seemed a re-send) but this was handled swiftly and effectively by Beliani af... See more

Rated 3 out of 5 stars

Wanted to check out Black Friday sale, almost impossible to navigate your page to see all categories of products. This has got to be the worst, most confusing website layout i have encountered, kills... See more

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Lighting Store
  4. Living Room Furniture Store
  5. Office Furniture Store
  6. Outdoor Furniture Store

Written by the company

Beliani maakt exclusieve design meubelen voor iedereen betaalbaar. Wij willen het leidende inrichtingsmerk zijn voor veeleisende meubelklanten, die waarde hechten aan zowel design als aan een eerlijke prijs. Wij zijn ondertussen één van de snelst groeiende Onlineshops voor trendy design meubelen. Het assortiment omvat producten als tuinmeubelen, bedden, banken, eettafels, whirlpools, stoelen en veel meer.


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.8

All reviews

(1,429)

258 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer support and nice bed

Excellent customer support and nice-looking bed (Bed met opbergruimte stof beige 140 x 200 cm DINAN). there were some missing pieces but I emailed them and they answered promptly and send the pieces over very quickly.

April 8, 2022
Unprompted review
Rated 5 out of 5 stars

Coffee Table

Fast delivery and the coffee table was also easy to assemble.

March 2, 2022
Unprompted review
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Reply from Beliani.nl

Thank you for your review!

Rated 4 out of 5 stars

Cool furniture

Cool furniture. That would be more perfect that If we could get more information about delivery date.

January 29, 2022
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Reply from Beliani.nl

Thank you for your feedback! Can you contact our customer service for the delivery date ? They can provide you the latest status.

Rated 5 out of 5 stars

lekker winkelen

The online shop is easy to navigate and makes checkout smooth and simple. I love the product range and presentation thereof.

November 24, 2021
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Reply from Beliani.nl

Thank you for this review!

Rated 3 out of 5 stars

Good deal unfortunately I'm not able to…

Good deal unfortunately I'm not able to visit the show room but I trust them on the quality of the products

October 8, 2021
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Reply from Beliani.nl

Unfortunately we cannot invite you to come to a showroom but this saves costs and enables us to offer you a good deal. By delivering free of charge and offering a 30 day retun period we make your livingroom our showroom!

Rated 5 out of 5 stars

Great customer service and delivery - goods as per website!

I bought a matress and a chaise longue from Beliani and the products were how they look on the website.
The people at the customer service has been quick in replying to my emails and very kind in helping me getting the ordered goods on a certain day (and even time window!) as I was coordinating an international moving. All run perfectly and it was really a luxory service!
The people delivering the goods were also very kind and helpful and they arrived punctually within the time stated in the delivery notification.
In sum, a great team of people behind Beliani's goods!

September 29, 2021
Unprompted review
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Reply from Beliani.nl

Thank you for your review and all your compliments. It's wonderfull to hear that we could help you with getting everyting to you at the time that you wanted to receive it. I wish you a lot of joy from your order. Hope to help you again in the future.

Rated 5 out of 5 stars

I've had a excellent experience

I've had a excellent experience with this company. The sofa that I ordered is exactly as we wished it would be. When I contacted them by phone they answered within minutes and Janique was very helpful in giving us information about the delivery. Thanks.

September 29, 2021
Unprompted review
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Reply from Beliani.nl

Thank you for your review. It's great to hear that you are so satisfied. Hope to help you again in the future.

Rated 5 out of 5 stars

I am so happy with this company

I am so happy with this company! I love their products and their customer service is excellent!
Last year I bought a sofa bed for my terrace which I totally enjoyed during the last 2 summers.
This year I decided to also buy its own waterproof cover (rather than using a "home-made" one). It arrived, it fitted nicely and perfectly. However, after 2 weeks I noticed a little hole in the cover which would not make it waterproof anymore. I contacted the Beliani customer service and even though we could not figure out what caused the hole, they immediately sent another brand new cover for free!
I am a very satisfied client!

September 28, 2021
Unprompted review
Beliani.nl logo

Reply from Beliani.nl

Thank you for your review. It's great to hear that you are so satisfied. We wish you a lot of joy from your order. Hope to help you again in the future.

Rated 5 out of 5 stars

Customer service was amazing

Customer service was amazing. I'm very satisfied with a double bed I recently bought. An assistant by the name of Rianne was really helpful. She gave me so much information and in such organized fashion that made my choice so much easier and saved me a lot of time.

September 20, 2021
Unprompted review
Beliani.nl logo

Reply from Beliani.nl

Thank you for your review. It's great to hear that you are so satisfied. We wish you a lot of joy from your order. Hope to help you again in the future.

Rated 5 out of 5 stars

Good customer service

Good customer service, easy to assemble products, good quality. Overall very satisfied.

June 30, 2021
Unprompted review
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Reply from Beliani.nl

Thank you for your review!

Rated 5 out of 5 stars

Ordering went easy

Ordering went easy. I could find the articles I liked and inspiration for items to buy later.

June 25, 2021
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Reply from Beliani.nl

Thank you for your review. We're glad to hear that your could find everything that you like.

Rated 5 out of 5 stars

Good quality of materials

Good quality of materials, really happy with everything I've ordered so far and has good prices. Although a little slow for delivery.

June 23, 2021
Beliani.nl logo

Reply from Beliani.nl

Thank you for your review. We're glad to hear that you are happy with your order and our company. As for the delivery, we are working on speeding the process. But we also have to depend on our delivery partners.

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