Beliani.se Reviews 

1,551
TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 5 out of 5 stars

Bought set of 2 Dining Chairs. The price was affordable and the quality is pretty good and comfortable. Purchasing experience was easy and fast. The delivery was on time and within few days the produc... See more

Rated 5 out of 5 stars

My last purches from Beliani is a lovely double coffee table nade of superior quality glass framed with golden inox .it came in a well protected package thick box and was easy to assemble, i done it... See more

Rated 5 out of 5 stars

What I like the most is the responsive customer service and the diversity of the products available in the website. According to my experience, they were quick to respond and solve our issues. We have... See more

Rated 1 out of 5 stars

I bought an outdoor sofa. It started to corrode after 1 month. It stands on a terrace and this was during the month of june with almost no rain. Belaini claims that their outdoor furniture is so deli... See more

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Lighting Store
  4. Living Room Furniture Store
  5. Office Furniture Store
  6. Outdoor Furniture Store

Written by the company

Beliani är ett schweiziskt onlineföretag och en av de snabbast växande onlinebutiker med högkvalitativa möbler till ett överkomligt pris. Vi har ett av Sveriges största sortiment av högklassiga och prisvärda inomhus- och utomhusmöbler samt tillbehör. Våra produkter levereras från vårt lager direkt till kundens hem. Hos oss har du alltid gratis leverans och 365 dagars returrätt så att du kan känna dig trygg i ditt köp.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

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Hasn’t replied to negative reviews

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3.8

All reviews

(1,551)

225 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don't buy bad service and bluff

I bagouth the chesterfield and its hard like stone. I want to return it I called, wrote letter but it has gone now 3 weeks and no-one is coming or helping for return.
Very very very bad service.
Don't buy!

May 23, 2022
Unprompted review
Rated 4 out of 5 stars

New desk

I was a bit surprised to be honest with all the bad reviews here that everything went well. I ordered the Adjustable Standing Desk 180 x 80 cm White and Grey DESTIN II. It did take about 2 weeks to ship and arrived in perfect condition, it's very well built, assembly was easy as well. The only thing that bothers me a bit is the shipping company that they use called Freja, it's impossible to get a hold of anyone there that knows anything. They did however call me after a few days and everything went well there as well.

May 22, 2022
Unprompted review
Rated 5 out of 5 stars

Best site to buy good quality stuff!!

Best site to buy good quality stuff! Customer care is also the best to find solutions and they really put extra effort to satisfy the customers need! Customer interest come first for Beliani!

May 14, 2022
Rated 1 out of 5 stars

Ordered 3 months ago and not received goods.

I ordered 2 sunbeds on 11 Jan, was told they had been sent back and on March 1 they said they could get them to me in 2 working weeks. On March 31 I asked for my money back and they haven’t replied. It is now 4 April.

April 4, 2022
Unprompted review
Rated 3 out of 5 stars

Customer service could be made better

Customer service could be made better!

March 25, 2022
Beliani.se logo

Reply from Beliani.se

Dear Leena,

We apologize for all the inconveniences you had because of our not perfect service that time.

Would like to tell you that we are still working to improve communication with the customers and service.

Beliani team

Rated 1 out of 5 stars

Extreme lately delivery and you can not…

Extreme lately delivery and you can not track ..
never answer mails. kindly phone service but not so much help/not realy answer your questions on phone..
more then one month and still waiting my order..
don`t buy anything…..

March 23, 2022
Unprompted review
Rated 3 out of 5 stars

Good products but slow delivery

Good products but delivery can be horribly slow, we waited over a month passed the decided date for delivery. They also use a strange delivery company called Fair Cargo Now who can not even supply an accurate estimate of delivery day, once the delivery actually started it was not delivered until 2 days later than they originally said.

December 16, 2021
Unprompted review
Beliani.se logo

Reply from Beliani.se

We apologize for this. Hope that the next time you order something from us, the delivery process will be a better experience. Best regards, Beliani Team

Rated 2 out of 5 stars

Good prices. Friendly support but not much of help. Extremely long delivery time.

Something went wrong when my order was sent. The shipping company was a mess to try and figure out a solution with, it took two days and still no conclusion. I reached out to Beliani's support and they took care of the matter within 5 minutes. Very pleased!

Update:
It seems like the support didn't do anything about it. Now it's been almost a month and I've had to chase them to send me the order. I will most likely not buy anything from Beliani again.

December 2, 2021
Rated 5 out of 5 stars

the delivery time was so good

the delivery time was so good, I thought it would be weeks but it was really quick.
and with such a good price I expect the bookcase to be made from low-quality material, but it is made of heavy good wood.

August 7, 2021
Unprompted review
Rated 5 out of 5 stars

Sideboard from Beliani

We bought a sideboard on Beliani. I took some time but finally the parcel arrived in good condition with a beautiful content that corresponded to our high expectations!

June 2, 2021
Unprompted review

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