Belkin International Reviews 

I bought new iphone and Belkin Tempered glass with lifetime warranty. my glass broke and I requested a replacement 20 days ago but it has not arrived yet!! Worst customer service. I will not recommend Belkin product because customer service is non existent.

Company: Belkin International, Inc.
Product: Belkin BoostCharge Charging Cable
Case Number: 17965165
I am submitting this complaint regarding Belkin’s failure to honor a valid warranty refund and their repeated false commitments regarding the resolution of my RMA claim.
I purchased a Belkin BoostCharge charging cable that stopped functioning within one year of purchase. Belkin advertises a 2-year warranty on this product. I opened a warranty claim exactly one year after purchase, well within the warranty period. Belkin acknowledged the claim and confirmed that I was eligible for a refund.
However, since that confirmation, Belkin has continuously delayed and misrepresented the status of my refund.
Over the past 9 days, I have contacted Belkin three separate times. On at least two occasions, Belkin representatives stated that:
• The matter had been “escalated,” and
• A team would contact me within 1–2 days to collect my debit card details and process the refund.
Despite these assurances, no one has contacted me, and no refund has been issued.
During my most recent chat (screenshots attached), I was told for the first time that:
• Refunds are allegedly “paused during the holiday season” and will resume “next year.”
This explanation directly contradicts earlier representations and was never disclosed during the prior 9 days of repeated follow-ups. At this point, Belkin’s timeline has no credibility, and I no longer have faith in their statements.
Additional concerns:
• I have been repeatedly asked to “verify my address” despite having done so multiple times already.
• Each interaction results in generic excuses, shifting explanations, and no actual resolution.
• Belkin continues to acknowledge the escalation but refuses to provide any concrete action, date, or accountability.
This pattern constitutes a failure to honor warranty obligations and misleading customer service representations.
I am requesting:
1. Immediate processing of the promised refund, without further delay, and
2. Written confirmation that the refund has been issued.
I am uploading screenshots of the chat transcripts to substantiate Belkin’s false commitments, shifting explanations, and prolonged inaction.
I attempted multiple times to resolve this matter directly with Belkin in good faith. After nine days of repeated follow-ups, broken promises, and contradictory explanations, I have no choice but to seek BBB assistance to hold Belkin accountable for honoring its warranty and representations.
Thank you for your assistance.

Don’t buy there stuff and don’t bother wasting money on time on the warranties.

My screen protector cracked within a month. Warranty process through the company a nightmare and you consistently have to chase it up. Would give less stars if I could. Worst customer service.

I bought these buds in duty free. When they work they're good, sound quality and battery life good. The charge case needs frequent charging, far more than other makes I have used. My main problem is connection. I'm constantly having to perform a factory reset to get them to work - they connect and report as being active, but not sound. These are the most expensive buds I have bought, and others that are cheaper work way better - wouldn't buy other Belkin products in the future.

If I could give 0 stars, I would.
I truly regret buying the Belkin iPhone screen protector for my new iPhone 17 Pro Max from the Apple Store. I trusted the product because it was sold by Apple and came with a warranty, but it turned out to be absolutely not worth the money—even with the warranty included.

I paid £34.90, and the screen protector cracked within one month. For comparison, I previously used a £10 screen protector for my old iPhone 13. It lasted four years, survived more than 10 drops, and never broke until the day I sold the phone.

When I returned to the Apple Store, I was told they were not responsible and that I needed to submit an online claim directly with Belkin. The process is extremely inconvenient. If the item is in stock, they simply mail the replacement to you and you must install it yourself—so what is the point of paying Apple Store prices? If it’s out of stock, it has to be shipped to the Apple Store for installation, which can take up to six weeks. Completely unacceptable.

If I wanted to install it myself, I would never have paid Apple’s premium price in the first place.

The quality of this screen protector is terrible, and I honestly cannot believe Apple partners with a company producing such poor products. It is not worth a single penny and has been incredibly time-consuming.

Meanwhile, my brand-new iPhone 17 Pro Max is left without any protection. I will never purchase accessories from the Apple Store again—not even if they were free. It has been a complete waste of time going back and forth for something as simple as a screen protector.

Just a joke.

They are robbing us. reference number 17821591 & 17821585

SCA052ds /SCA062zy

Great customer service very easy to deal with thank you

EXTREME BAD customer service. I PAID $60 FOR A TEMPERED GLASS AND THEY KEEP SENDING ME USED OPENED PRODUCT, THEY ALL CREATE AIR BUBBBLES THE TEMPERED GLASS FOR IPHONE 17 DO NOT BUY FROM THIS COMPANY PARCELS COME IN DROP SHIPPING PACKAGING!!

Our Belkin power bank is being recalled. Okay, these things happen. Sadly, Belkin has shown a lack of ability to handle a recall (not their first from what I can see).

I filled out the recall form to get a “full refund” or store credit for purchase price + 20%, including purchase invoice and serial number proof. The response was to offer me 83% of the purchase price as a refund or 130% as store credit. The replacement Belkin suggest will cost me £79.99, but are offering me £41.66 refund or £65 store credit for my existing £49.99 power bank. They have no stock of the suggested replacement item at present, which would be £59.99 in their Black Friday sale. So, I have to go elsewhere to buy the item at full price, or ask for an exchange for their suggested product, which I have done. From that point onwards, there has been no email reply. Online chat tell me to wait for a response, “if ever”! Their phone chat will pass over the matter to the recall team and can offer no timeframe!or gu for any response I might get. Okay, I’ll raise a complaint. Nope, can’t raise a complaint! How about a supervisor. Nope, there aren’t any around at the movement.

Having a poorly father, this pack goes everywhere with me, in case my father is hospitalised, so that I can support him. So now, I have to rely on my other belkin power bank. Sadly, that is a joke, maybe giving me 10-20% charge on my phone and even cabled to the phone it has yet to charge my phone to 100%, despite being about 10% larger than my phone battery capacity.

I mentioned it looks like I need to go to the media. Staff member didn’t seem bothered, but of course they refused to give their name, so they’ve protected themselves.

Belkin are making what should be a relatively simple and not too painful process unnecessarily stressful and long winded. As a company, it should be worrying that their staff have so little faith in their own company .

This company is an absolute joke. NEVER WASTE YOUR MONEY WITH THEM PLEASE !!!!!! THEY WANT ME TO SEND A PICTURE OF THE DAMAGE, WELL GUESS WHAT, I CANNOT TAKE A PICTURE OF MY PHONE WITH MY PHONE !!!!! MORONS!!!!!!

A week ago i was charged but my order was not placed.
Every day i kept messaging their support team and they haven't refunded me yet.
Their website is not functioning properly and their support them can't address the occurred issues.

We paid for 2 iPhone 16 models in person at this Apple Store in the Lynnhaven Mall in Virginia Beach. We requested a screen protector for each phone and the salesman person suggested we purchase a BELKIN ULTRAGLASS SPS for iPHONE 16. These two cost 39.95 each and would be replaced as needed at no additional cost for as long as we had the phones.

Unfortunately BELKIN did not honor that guarantee and Apple did not lend any assistance when I called their customer service number and also called the store.

I told them I wanted a refund of both BELKIN Plans because after six weeks of trying to resolve the issue through BELKIN and APPLE I had to purchase screen protectors through Amazon. To date I have not received a refund but was told we could visit the store again to explain what the problem is.

The problem is that Apple recommended the BELKIN screen protector program and when the screen protector cracked, neither Apple nor BELKIN would refund the full cost back to my AMEX Account. Now I have to file a formal complaint with AMEX to dispute the charge.

VERY POOR CUSTOMER SERVICE FROM APPLE, especially when we have purchased all of our computers, phones, and all related electronic products exclusively since 2010.
We have also purchased almost exclusively BELKIN products as needed. So BELKIN DOESN'T STAND UP TO THEIR CUSTOMER SATISFACTION COMMITMENT EITHER!

Bob M. Tanner Jr., PhD

I do not have a device to take a photo of my phone's cracked screen protector to provide for their warranty replacement form.
How is it possible for a company as big and also with SUCH EXPENSIVE products to make you jump through 500000 loopholes to be able to use the warranty they claim is SO great ?

I normally NEVER leave this kind of review for a business but the amount of time I have spent registering my product.. and attempting that form and reaching out to customer service at this point I am super frustrated. Their process is beyond dumb.
I will never spend my money on a Belkin product and will never ever recommend it to anyone and I will make a point to mention to all of my friends and acquaintances how awful this company is.

Didn’t warranty my broken screen. It was 7 days old. I uploaded my receipt and photo the screen just like they asked. What a scam company. If they didn’t offer a free warranty I would be ok with it but why lie?

Customer services are very hard to get hold of and if you can get hold of the you might as well not bother as they are completely incompetent!
I've been sent two replacements iPad cases and have been sent the wrong case twice, this is despite me clarifying the model number twice when I spotted the error in the shipping information.
Forget the inconvenience of not having my iPad case I am now out of pocket because I have had to say to send the cases back to the TWICE

I'm lost for words this company is simply the worst company I have ever had the misfortune to use....Don't buy from this incompetent company they never deliver and cannot even cancel an order I will never click on there website again and tell all friends and family never to either

Shocking service unhelpful customer service would advise to purchase elsewhere

Do not buy a Belkin screen protector, it’s a scan! They get you to purchase it by telling you it has a lifetime warranty, but even after you registered the product, have proof of purchase of the product by a receipt and the original packaging they refuse to send you a replacement.

For the second time I registered my phone screen protector and trying to order a replacement is impossible. To register the product you need a degree. It asks you to upload two photos - one of the receipt and one of the phone. It would only accept one photo saying it’s a maximum of 3mg upload. I will not be replacing my iphone with a Belkin ever again. Absolutely useless. I’m fuming. They aren’t cheap.