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Belle Lingerie Reviews 

20,182
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,006 reviews, reviewers overwhelmingly had a great experience with this company. Shoppers consistently praise the fantastic selection of items, noting that the website offers competitive prices and frequent sales on popular brands. Consumers also note the straightforward ordering process, prompt shipping, and well-packaged parcels that arrive safely. However, some people mentioned issues with delivery delays caused by external courier services holding packages up. A few consumers additionally noted that sizing can occasionally vary between different manufacturers, making returns and exchanges necessary. Buyers sometimes find that locating specific preferred sizes on sale can be tricky due to limited product availability.

What people talk about most

Product

Customers report overall satisfaction and delight with the product selection and pricing. Reviewers... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages frequently arrive promptly... See more

Price

People report positive experiences with price, consistently finding items to be very reasonable and... See more

Order

Clients share positive opinions on order, highlighting a straightforward and easy online process. Consumers... See more

Quality

Consumers find quality to be positive, highlighting reliable products that match their descriptions and offer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I don’t know who’s fault it was but when I received my order it was wet through inside the bag, I contacted Belle Lingerie and even though they asked me for pictures (which I sent )there was nothing f... See more

Company replied

Rated 5 out of 5 stars

A pleasure to do business with. They offer a great range, a great service, prompt delivery and very competitive prices. A really good all-rounder - plus they really do go out of their way to be helpfu... See more

Company replied

Rated 5 out of 5 stars

My experience of Belle Lingeries has been excellent. Ordering was straight forward and delivery service via Royal Mail was very good. Unfortunately, I had to return the items. There was a slight hicc... See more

Company replied

Rated 5 out of 5 stars

I ordered 2 bras, one of which I needed very quickly so paid the extra delivery. When they realised one item couldn’t be sent straight away they emailed and I phoned straight away-don’t think I’ve eve... See more

Company replied



Company details

  1. Lingerie Store
  2. Haute Couture Fashion House
  3. Lingerie Wholesaler
  4. Plus Size Clothing Store
  5. Swimwear Store
  6. Underwear Store

Written by the company

Belle Lingerie is the UK’s leading online retailer of Premium Designer Lingerie and Swimwear established in 2005 and renowned for our high levels of customer satisfaction and customer choice. We are multiple Award Winning retailers of top brands: Prima Donna, Panache, Fantasie, Lise Charmel, Freya, Triumph, Elomi, Curvy Kate, Wonderbra, Anita, Marie Jo, Aubade, Wacoal, Pour Moi and many more. We are a female lead company, which strives for inclusivity for all. This is demonstrated with our large stock of over 50 brands, which range from 28-52 and from an A-L cup. Many of our customers who review us comments on the quality of our products, the speed of delivery and our highly competitive prices. Belle Lingerie means Beautiful Lingerie and that is exactly what we offer, at excellent prices. Beautiful lingerie is now available in a fantastic range of sizes. We offer lingerie and cup sized swimwear from AA cup to K cup. Price is important to us, we understand that internet shopping is about getting the perfect item at the right price and our team spend time looking for attractive lingerie offers, from leading manufacturers like Prima Donna, Curvy Kate Lingerie, Aubade Lingerie, Empreinte Lingerie, Panache Lingerie and many more. Belle Lingerie have been selling lingerie and swimwear for over 18 years. We are proud Winners of the 2017 Bradford Means Business Awards, and also Winners of the 2017 Yorkshire’s Finest Excellence in Business Awards. We were also finalists of the UK Lingerie Awards Online Retailer of the Year in 2015, 2016 and 2017. In 2020, we were the winners of the Underlines Magazine Stars Awards, for the category of 'Specialist E-tailer' and in 2021, we were finalists for the same award. We hope that our customers' high-regard for Belle Lingerie, along with our impressive timeline of award winnings will make you feel at ease when shopping with us. At Belle Lingerie we believe that beautiful lingerie should be available to everyone! Our sizes sizes start from a 28 to a 46 and our cup ranges start from a AA to a K cup, in both lingerie and swimwear. We spend time sourcing great lingerie at great prices for our customers. We only source brand new perfect lingerie from leading Brands. If you are looking for a bargain visit our 'Sale & Offers' section for fabulous savings on your favourite lingerie and swimwear from previous seasons. The quest to find the perfect bra is an ongoing one for most women, whatever its purpose. For occasion or comfort, finding the right fit is important. We really pride ourselves not only on the variety of choice available within our online boutique, but also on the level of customer service we have to offer We are rated 5* on Trustpilot. Buying bras is often not a very straight forward process for most women, so the option of being able to speak to someone for assistance is important to us. The shopping process couldn’t be easier, just pop your items into your basket and checkout securely using your bank/credit card, Paypal, Klarna, Clearpay, Apple Pay or Amazon payments. Shipping is free on orders over £60 within the UK and returns are a straight forward process via our online returns portal, allowing you to try for size in the comfort of your own home. Our website is frequently updated with new lingerie and swimwear offers. Sign up to our Newsletter to receive exclusive special offers.

Belle Lingerie - Beautiful Designer Lingerie for You

Written by the company

We are Committed to Providing a Premium Level of Customer Service.
FREE UK MAINLAND DELIVERY OVER £75 & FREE UK RETURNS We offer superior customer service that you would expect from the UK's leading online lingerie and swimwear retailer. We offer free UK Mainland delivery on orders over £75 and free returns on UK orders. Belle wants its Customers to be Happy with every purchase they make, but in the unlikely event that you're not satisfied with your purchase or you've simply changed your mind, we also offer a simple and hassle-free returns process. Whether visiting our website or speaking with our customer service team, everything we do is there to make your shopping experience simple, easy, and engaging. We very much value our high level of returning customers, and so it is very important to us that you are always happy.
Largest UK Stockist of PrimaDonna and Marie Jo
We're pleased to announce that we are the largest stockists for PrimaDonna and Marie Jo, and the UK's most-trusted online store for these brands.
Up to 50% Off the RRP!
Up to 50% off the RRP on some of the Leading brands in the UK and Europe Save more and get exclusive offers! Sign up now to our newsletter.

FREE UK Mainland Delivery Over £75 & FREE UK Returns

FREE Standard UK Mainland Delivery With Evri On Orders Over £75

Enjoy free UK Mainland shipping on website orders over £75, with Evri. Don't want to use Evri? We offer Royal Mail as a chargeable option at checkout, giving you a choice of courier. We also offer FREE UK Returns on all orders placed on our website, via our online returns portal.

Contact info

Shop Our SALE & Offers | Up to 50% Off

Save up to 50% off the RRP on popular lingerie and swimwear brands.

4.7

Excellent

TrustScore 4.5 out of 5

20K reviews

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4.7

All reviews

(20,182)

946 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Belle Review

My experience with Belle is always Fab ! I rate the ordering ,email responce after ordering and fast dispatch of items! I have alwsys been so happy with Belle and have recomended to family and friends.I rate this company with great sevice and ive used them for many years now and will continue to do so.

August 6, 2026
Belle Lingerie logo

Reply from Belle Lingerie

Dear Michelle

We are so happy to hear about your consistently positive experiences with us! It's wonderful to know that our ordering process, email responses, and fast dispatch have met your expectations. We truly appreciate you recommending us to your family and friends and for your continued loyalty over many years.

Kind Regards
Belle

Rated 4 out of 5 stars

Slow delivery

The prices are good but the delivery time is getting longer every time I have ordered. I was hoping to buy my wife some things for our holiday, but it doesn't look as if she will get them before we leave

August 16, 2026
Unprompted review
Belle Lingerie logo

Reply from Belle Lingerie

Dear Simon

We appreciate your feedback and understand your concern about delivery times.

We do advise on all products the estimated handling time for us to dispatch that product, this shows up green under the add to basket button when you select your size.

Please note this time frame is not inclusive of delivery, as delivery times are advised by the courier once they have the parcel.

Kind Regards
Belle

Rated 5 out of 5 stars

A pleasure to do business with

A pleasure to do business with. They offer a great range, a great service, prompt delivery and very competitive prices. A really good all-rounder - plus they really do go out of their way to be helpful, and are very swift at responding to enquiries. I'm very happy with everything I've bought from them. My first port of call now, for lingerie, swimwear etc.

July 21, 2026
Belle Lingerie logo

Reply from Belle Lingerie

Dear Customer

We are so pleased to hear such wonderful feedback about your experience with us! It truly brightens our day to know that our range, service, delivery, and prices have met your expectations.

We always strive to be helpful and responsive, and we are delighted that this has resonated with you. Thank you for making us your first choice!

Kind Regards
Belle

Rated 4 out of 5 stars

Not a problem with Belle Lingerie

Not a problem with Belle Lingerie, but different bra makers sizes do vary so much, so what I know fits with one style or make, does not fit well in another. It is frustrating as the ill fitting bra has to go back and the search/order/ try on start all over again, which takes time.

August 7, 2026
Belle Lingerie logo

Reply from Belle Lingerie

Dear Julie

We appreciate your candid feedback regarding the challenges of finding a consistent fit across different bra brands.

We understand how frustrating it can be when sizes vary, leading to the inconvenience of returns and repeated searches.

We are always working to provide the most accurate sizing information to help our customers.

If you need to discuss any items in particular, please reach out through one of our many contact methods available.

Kind Regards
Belle

Rated 5 out of 5 stars

best price

best price. good service

August 4, 2026
Belle Lingerie logo

Reply from Belle Lingerie

Dear D Turnbull

We're delighted you found our prices competitive and our service excellent. We appreciate your positive feedback!

Kind Regards
Belle

Rated 5 out of 5 stars

Delivered when expected

Delivered when expected. Smooth cup and good fit. Yet to wear it for any length of time.

August 7, 2026
Belle Lingerie logo

Reply from Belle Lingerie

Dear Customer,
Our team always love to hear when you've had a great experience.
We are happy that your shipment arrived quickly, and we look forward to you visiting our site again soon.
Kind regards
Belle

Rated 5 out of 5 stars

Wonderful stock availability & really quick delivery!

The fact that they have my exact preference of bra is fantastic, the fact that I can get them reduced in their sale is even better. Quick delivery too!

August 7, 2026
Belle Lingerie logo

Reply from Belle Lingerie

Dear Liz Paul,
Thank you so much for sharing your experience with Belle Lingerie. We are thrilled to hear you love your purchase!
Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you.
Kind regards
Belle

Rated 5 out of 5 stars

Love this company

Love this company. All the bras are true to size and with variety of makes theres is plenty of choice. The swim wear is good too. They are a littlie dearer than on the high street but quality great.

July 24, 2026
Belle Lingerie logo

Reply from Belle Lingerie

Dear Judith Anne Hindmarch,
Thank you for giving us this proverbial pat on the back, you made our day!
We will strive to deliver great experiences consistently.
Kind regards,
Belle

Rated 5 out of 5 stars

Great service

Excellent service and fast with the refund! Would definitely use again.

July 24, 2026
Belle Lingerie logo

Reply from Belle Lingerie

Dear Jennifer Rea,
Thanks for leaving us such a wonderful review!
We are glad that you love our service here at Belle Lingerie.
Kind regards
Belle

Rated 5 out of 5 stars

Brilliant purchase

Placed an order, arrived in a couple of days. Would definitely recommend this company. Quality excellent.

August 6, 2026
Belle Lingerie logo

Reply from Belle Lingerie

Dear Christine Mary,
Thank you so much for your kind words about Belle Lingerie.
We really appreciate the time you have taken to share your experience about our service.
Kind regards
Belle

Rated 5 out of 5 stars

Quick delivery

Quick delivery, products as described, fair prices.

August 6, 2026
Belle Lingerie logo

Reply from Belle Lingerie

Dear Customer,
Thank you so much for your kind words about Belle Lingerie.
We really appreciate the time you have taken to share your experience about our service.
Kind regards
Belle

Rated 3 out of 5 stars

Incorrect item sent

Quick delivery. Unfortunately sent the wrong size. Had to return and then order again. Should be a better way to exchange items especially when there is an error on their side.

July 22, 2026
Belle Lingerie logo

Reply from Belle Lingerie

Good Morning
We appreciate your feedback regarding the incorrect size received. We understand your frustration with the reordering process and are actively looking into improving our exchange system to prevent such inconveniences.
Kind Regards
Belle

Rated 5 out of 5 stars

The site is easy to navigate

The site is easy to navigate. your choice of underwear or swimwear is easy to find and the quality of my purchase was very good. Came quickly and
well packed. very happy with my purchase.

August 3, 2026
Belle Lingerie logo

Reply from Belle Lingerie

Dear Margaret,
We are incredibly grateful that you took the time out to leave us a lovely review.
We are very happy you are thrilled with your purchase!
Our company values put customer satisfaction as top priority and we are committed to our customers.
Kind regards
Belle

Rated 5 out of 5 stars

Easy to return

Easy to order, choice of not using Evri for delivery!
Quick and easy returns

August 5, 2026
Belle Lingerie logo

Reply from Belle Lingerie

Dear Customer,
Thank you so much for your kind words about Belle Lingerie.
We really appreciate the time you have taken to share your experience about our service.
Kind regards
Belle

Rated 5 out of 5 stars

Have purchased items from used Belle…

Have purchased items from used Belle Lingerie before. Excellent service.

August 4, 2026
Belle Lingerie logo

Reply from Belle Lingerie

Dear Customer,
Thanks for leaving us such a wonderful review!
We are glad that you love our service here at Belle Lingerie.
Kind regards
Belle

Rated 1 out of 5 stars

It has been a month since I placed the…

It has been a month since I placed the order and still haven’t received my package. Customer service has no information about the shipment or its status. Very disappointing...

July 21, 2026
Belle Lingerie logo

Reply from Belle Lingerie

Dear R.D,

We’re sorry to hear that you’ve had issues with updates on your order. Unfortunately, we have limited information when Royal Mail passes orders to Israeli postal services.

Please kindly contact us at info@belle-lingerie.co.uk so that our team can help you further.

Kind regards,
Belle Lingerie

Rated 5 out of 5 stars

Excellent service from Belle Lingerie

Excellent service from Belle Lingerie, I highly recommend!
Excellent communication to confirm sale and delivery, and delivery was fast. This was also the best price I found on-line for the specific bra I wanted 👍🏻
Bra arrived in original packaging and exactly as described.
🌟🌟🌟🌟🌟

July 22, 2026
Belle Lingerie logo

Reply from Belle Lingerie

Dear Gill,
Thank you for your wonderful feedback!
Our team work hard to provide you with a fantastic service.
We are always happy to receive positive feedback.
Kind regards
Belle

Rated 3 out of 5 stars

To be perfectly honest the staff who…

To be perfectly honest the staff who work on the customer service side of the business are amazing and very helpful . Would use again but definitely do not go with the Evri option for delivery ! My order did not reach me and after 2 weeks of debacle I have been issued a refund

August 5, 2026
Belle Lingerie logo

Reply from Belle Lingerie

Dear Janice Angwin,
Thank you for your review. We appreciate that you had good service from our team.
Regarding the delivery choices I can confirm we do have Royal Mail and DPD as alternative delivery methods at checkout.
Kind Regards,
Belle

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