Bell & Ross Reviews 15

TrustScore 2 out of 5

1.9

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Company details

  1. Watch Store
  2. Clock Watch Maker
  3. Watch Manufacturer

Information provided by various external sources

A team of watch designers and aeronautical control panel specialists joined forces with one project in mind: to create timepieces perfectly suited for professional use. Their goal: to be part of the great Swiss watchmaking tradition while meeting th...


Contact info

1.9

Poor

TrustScore 2 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Poor Customer Service

I recently purchased an orange watch strap for my BR, I purchased it from the website.
It was marketed as fitting my watch and shown as one size, I took it this meant the largest size and could then be cut down. The strap turned up, quite quickly. Upon its arrival it became apparent it was a small, I contacted the boutique and explained my plight. They apologised and told me to send it back for a full refund (incl postage). Unfortunately I then had to contact them weekly to point out the refund hadn’t been made, it took just shy of three weeks to refund me. A token gesture was sent as a form of apology, it was just tat.

December 27, 2025
Unprompted review
Rated 1 out of 5 stars

Seems to be poorly manufactured

Seems to be poorly manufactured. A piece fell off (the pusher) within a few years of purchase, and the replacement part is hard to come by and very expensive. Little interest from the manufacturer in helping to repair the watch. Do not recommend.

January 1, 2023
Unprompted review
Rated 5 out of 5 stars

Great watch

Great watch, quality feel, looks excellent on arm. (Already had nice comments)

Swiftly postage - Happy all round.

May 18, 2020
Unprompted review
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