Bell Tent Sussex Reviews 

383
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the camping products are of exceptional quality, beautifully designed, highly spacious, sturdy, and very easy to assemble for various outdoor adventures and family trips. Consumers also sincerely appreciate the remarkably fast delivery service, secure packaging, and exceptionally helpful communication provided by the friendly staff throughout the entire ordering process. Some people were dissatisfied with occasional shipping delays caused by external delivery services handling the packages. A few customers additionally noted minor inconveniences such as unexpected delivery charges, missing essential accessory parts, or challenging ground conditions experienced during the initial setup process, though overall satisfaction remains very high.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and sturdy... See more

Quality

Clients share positive opinions on quality, consistently praising the robust materials, durability, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast shipping times and... See more

Service

People report positive experiences with service, highlighting fast and efficient support. Consumers... See more

Order

Reviewers mention positive feedback about order experiences, highlighting that the process is painless and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service. Communication is excellent. They are quick to answer and questions you have and give thorough feedback. Quick delivery. I got the pro bell tent. I haven't put it up yet as I'm wa... See more

Rated 5 out of 5 stars

Items arrived quickly, the quality of the bell tents met our expectations and will definitely be pitching more next year. All accessories we purchased were perfect too. Great customer service, thank y... See more

Company replied

Rated 5 out of 5 stars

I LOVE my bell tent and have made the happiest of memories this summer with my kids. It just works perfectly and is beautiful. Everyone thought I must be glamping! Very happy with the company too - ve... See more

Company replied

Rated 5 out of 5 stars

We love our 4m star bell tent. It is quick and easy to erect as well as spacious inside. We particularly liked the star design as it has the little overhanging porch. The website was easy to navigate... See more

Company replied


Company details

  1. Camping Store

Written by the company

The team at Bell Tent Sussex all have one clear objective in mind – we want to have the finest bell tents for sale and glamping accessories online available for you at prices that won’t break the bank. We go to great efforts to keep our prices lower than anywhere else on the market because we want everyone to have the opportunity to have a great glamping experience. We’re proud of the fact that all our Bell Tents for sale are made with organic, premium quality 100% cotton canvas. Quality is important to us, and so we only sell what we believe are the best available products. We’ve spent years buying and testing camping equipment to find the items that are perfect for anyone looking for family tents, festival tents, or small tents for couples. If we do not love it, we do not sell it!


Contact info

4.8

Excellent

TrustScore 5 out of 5

383 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(383)

63 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding Products

I bought 2 5 metre Bell tents and all the accessories, one of the camp stoves I’d paid for weren’t in stock when it came to the delivery, so they so very kindly gave me an upgraded version, which was so kind, and I love it.
Also, I am so impressed by their customer service and support. They work above and beyond for their customers.
I highly, highly recommend them!!

August 1, 2025
Unprompted review
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you so much for such a fantastic review. We are really glad you are happy with the bell tents and accessories, and that the upgraded stove worked out well for you. We always try to look after our customers properly, so it is great to hear that came through. Your recommendation truly means a lot to us and we really appreciate your support.

Rated 5 out of 5 stars

Fantastic service with faultless quality

Fantastic service with faultless quality. Excellent product and we are so pleased with the whole process of ordering and delivery.
Setting up instructions were very easy to follow and the tent was up in no time.

September 12, 2025
Unprompted review
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you Steve for the great feedback. We are really pleased to hear you were happy with the service, product quality and the whole ordering and delivery process. It is also great to know the setup instructions were clear and got the tent up quickly. We really appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Great customer service and expert advice

We're particularly impressed with the excellent customer service and expert advice we receive from Bell Tent Sussex. We are building our 'fleet' of hire tents around BTS Classic fire retardant 5m bells. They tick all the necessary boxes for hire (durability, waterproofing, well-made and competitively priced) and look great when set-up which is vital for us when presenting them to customers.

December 3, 2025
Unprompted review
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for such a brilliant and thoughtful review. We are really pleased to hear our advice and service have been helpful as you build your hire fleet. It is great to know the Classic fire retardant 5m bell tents are ticking all the right boxes for durability, waterproofing, build quality and presentation. We really appreciate your trust in Bell Tent Sussex and look forward to supporting you as your fleet continues to grow.

Rated 5 out of 5 stars

Good experience and good product

Good experience and good product

June 18, 2025
Unprompted review
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for the great feedback. We’re really pleased you had a good experience and are happy with your purchase.
The Bell Tent Sussex Team

Rated 4 out of 5 stars

The LED lights look great when lit up…

The LED lights look great when lit up but the charge didn’t last as long as I hoped.

August 22, 2025
Unprompted review
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for your feedback. We're glad you love the look of the lights and we’re sorry the charge didn’t last as long as expected. They need a good full charge when they arrive, hope this helps. Please feel free to reach out and we’ll be happy to help.
The Bell Tent Sussex Team

Rated 5 out of 5 stars

3 metre Sussex Bell Tent

I purchased the 3 metre bell tent to give a traditional look at the classic car shows that I attend.
It has received many compliments and Sussex Bell Tents details have been happily passed on.
The ordering process was painless and it was delivered to me very quickly.
It is quite heavy but that is not a bad thing after all it is a very good quality tent.
It is made of a more heavier weight material that feels very sturdy. The materials and construction are excellent and I think that this tent will see many years of happy adventures.
I chose the option of no center pole and this makes for a very spacious interior.
Erecting the tent takes a little practice but is actually quite easy once you get used to it.
Would I buy one again? Yes without a doubt.
Pros: everything, what's not to like!
Cons: nothing at all.

May 25, 2025
Unprompted review
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you so much for this fantastic review. We're delighted to hear your bell tent is getting so many compliments and that the quality has impressed you. It means a lot that you'd choose us again. Wishing you many more great shows and adventures ahead.
The Bell Tent Sussex Team

Rated 5 out of 5 stars

Stylish and practical

We love our 4m star bell tent. It is quick and easy to erect as well as spacious inside. We particularly liked the star design as it has the little overhanging porch. The website was easy to navigate and we appreciated the choice of fabrics. Imagine our surprise when we came back to our tent one day to find its bigger sister (a 5m star) camped next door. The owners were equally enthusiastic.

December 2, 2025
Unprompted review
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for the wonderful review. We're so glad you’re enjoying your Bell Tent and its porch design. It’s great to hear the setup was easy and that you loved the fabric options too. What a bonus meeting a matching 5m next door.
The Bell Tent Sussex Team

Rated 5 out of 5 stars

We love our bell tent

We love our bell tent! The customer service is fantastic as well, super helpful. Thank you!

May 2, 2025
Unprompted review
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for the lovely review. We're so pleased you’re happy and that our team could help along the way.
The Bell Tent Sussex Team

Rated 5 out of 5 stars

Great quality and efficient

Great quality and efficient, friendly service

December 2, 2025
Unprompted review
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for the great feedback. We're really glad you were happy with the quality and our service.
The Bell Tent Sussex Team

Rated 5 out of 5 stars

Great company

Great company, fast delivery, good product

September 25, 2025
Unprompted review
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for the great review. We're delighted you were happy with the service and your purchase.
The Bell Tent Sussex Team

Rated 5 out of 5 stars

I have been a customer for many years.

I have been a customer for many years.
The quality of the products and the customer service is why I keep returning.

June 2, 2025
Unprompted review
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for your continued support over the years. We truly appreciate your loyalty and are delighted that our quality and service keep you coming back.
The Bell Tent Sussex Team

Rated 5 out of 5 stars

Great products delivered quickly

We ordered several items, bell tents, groundsheet protector and a protective cover. All good quality, delivered fast and with great comms. Glad to have used them and would recommend

July 14, 2025
Unprompted review
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for the great review. We’re really pleased you were happy with the quality, quick delivery and communication. We appreciate the recommendation.
The Bell Tent Sussex Team

Rated 5 out of 5 stars

All over good experience

I would recommend buying from the company, as they have good communication and helpful with any questions you have. The product we bought is fabulous and looking forward to using many more times.

June 2, 2025
Unprompted review
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for the lovely review. We’re really glad you found our team helpful and that you’re happy with your purchase. Wishing you lots of great use ahead.
The Bell Tent Sussex Team

Rated 5 out of 5 stars

I LOVE my bell tent and have made the…

I LOVE my bell tent and have made the happiest of memories this summer with my kids. It just works perfectly and is beautiful. Everyone thought I must be glamping! Very happy with the company too - very personal help when I needed an extra bit. I can’t imagine anyone regretting getting one of these.

February 28, 2025
Unprompted review
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for the amazing review. We're so happy your bell tent has been part of such special memories and that our team could help when needed. Wishing you many more wonderful summers ahead.
The Bell Tent Sussex Team

Rated 5 out of 5 stars

I love my bell tent

I love my bell tent!
I spent 10 years building luxury bell tents for large UK and European music festivals, and I can say that the 5-meter bell tent I bought from 'Bell Tent Sussex' is even greater quality and value than the ones that I have been putting up for years! I know that I'll have many more happy memories to come in my bell tent and I can't wait to show it off even more in the summer again !
There was a super fast delivery with delivery costs included, which exceeded my expectations! I love the design which the flysheet that zips and unzips all the way around the tent! I'm over the moon and so happy that my small dream (stretching years) of having a bell tents was fulfilled by Bell Tent Sussex !
Additionally, If I have the opportunity to open a small campsite or my own micro glamping company in the future, I will definitely be buying my stock from Bell Tent Sussex ! Also, what is so convenient for me is that they are UK based and the delivery is so fast! ( I also bought 2 half moon carpets from the company website in the same order, and I really love the design and colours!)

All round, I'm a very happy customer! :)

P.S Paying with Klarna made my life so much easier!

August 25, 2025
Unprompted review
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for this incredible review. It means a lot coming from someone with so much industry experience. We're thrilled that the quality, design and fast delivery exceeded your expectations and that your dream purchase lived up to it. Wishing you many amazing years of adventure ahead — and we’d be honoured to support you if you start your own campsite in the future.
The Bell Tent Sussex Team

Rated 5 out of 5 stars

I bought a 4m bell tent earlier this…

I bought a 4m bell tent earlier this year from Bell Tent Sussex. The tent is fantastic and the service provided by this company was outstanding. Would highly recommend.

September 6, 2025
Unprompted review
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for the great review. We're delighted you’re happy with your bell tent and the service you received. We really appreciate the recommendation.
The Bell Tent Sussex Team

Rated 5 out of 5 stars

High quality spacious tent

Good value, high quality tent. We have used it several times and it is very spacious and looks great.

November 29, 2025
Unprompted review
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for the lovely feedback. We're really pleased you’re happy with the quality and that it’s been serving you well.
The Bell Tent Sussex Team

Rated 5 out of 5 stars

Bell tent protective cover

Bell tent protective cover - v good quality and relatively easy to fit (managed without taking down central pole). Just seemed a bit mean not to supply the essential tent pegs !

November 3, 2025
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for the feedback. We're glad you found the cover good quality and easy to fit. We appreciate the note about pegs, the covers are made to be used with the pegs that come with the tent, this allows you to not put an extra 13 pegs in the ground :-)
The Bell Tent Sussex Team

Rated 5 out of 5 stars

All round excellent service…

All round excellent service only one issue but not Bell Tents Sussex fault. Parcelforce took 3 days to deliver tent. Would recommend to anyone looking into using or getting products from them 🤩

November 6, 2025
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for the lovely review. We're really pleased you were happy with the service and appreciate your understanding about the delivery delay. Thank you for the recommendation.
The Bell Tent Sussex Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look