Went into Belmont to enquire about a new Suzuki Vitara Automatic. John Robertson was very informative about what was available and pointed me in the right direction. I am delighted with the choice I... See more
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Car booked for one day but kept longer as they ordered a wrong part. I had to make more visits due to not checking the bulletin by the staff. Promised to do more investigation but did nothing - no... See more
Fantastic experience at Belmont Garage. Received a fair trade in price for existing vehicle and purchased new Suzuki. From initial email right through to handover the whole process went very sm... See more
Lucas made the process very easy. Listened to exactly what we wanted. Made whole experience so simple. Would definitely recommend Belmont at Wallyford.
Company details
Written by the company
Belmont Group, the name you can trust. Selling new and used cars in Wallyford.
Contact info
1-5 Salters Road , EH218JY, Wallyford, United Kingdom
- 01316535500
- customerservices@jmgroup.co.uk
- www.belmont-group.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Nice relaxing look around the forecourt…
Nice relaxing look around the forecourt nobody diving out to pressure into buying. Nice young man called Sam came to talk to us after a while. We told him what we wanted to look at and it was all straight forward from there.
Took the car for a test drive with Sam and very friendly and no pressure to buy. Got back decided to buy great experience,would recommend Belmont Wallyford to any one.
Such a brilliant experience at Belmont Suzuki
Such a brilliant experience at Belmont Suzuki at Wallyford. From the time that I called to arrange a test drive, to the time that I collected my new car, the customer experience was excellent. Staff were all polite and answered all my questions. I didn't feel pressurised at any point which is a great plus for me. I would recommend this dealership to anyone (and I already have!).

Reply from Belmont Motor Group
Great service
Great service, the perfect wee car, and an unbeatable warranty.
New car
Service from Barry was spot on. He explained everything very clearly. He answered any questions we had without hesitation.
Extremely happy with the great service…
Extremely happy with the great service I have received
Well done to all involved
Excellent service from Barry
Excellent service from Barry. He described the car well, provided information, was polite, well mannered and most of all we did not feel under pressure.
Unhelpful & abrupt
I’ve got an issue with my ignition barrel, I can’t get my key in to start the car, I’ve tried everything recommended to get the key in including using the second key but no luck. Given that I bought the car (a suzuki ignis) from belmont on PCP 2 years ago, and given that Belmont are still my local suzuki dealer, who I have bought every car I have ever owned from, I thought they might be some help, Instead I got a guy with an attitude who told me I would need to bring the car in the following week(Id have a hard job seeing as I cant start it) I contacted my local garage who as always were more than helpful and are coming out to my house today to havee a look at the issue. Definitely wont buy another car from Belmont or recommend them again. They were absolutely no help and made me feel like a pest.

Reply from Belmont Motor Group
I bought a new Suzuki Swift.
I bought a new Suzuki Swift from Belmont Wallyford and Scott Thompson dealt with it so efficiently from start to finish , answering all my questions simply and patiently. He dealt with all the paperwork so helpfully. He helped me make the right choice of vehicle without any sales pressure. I am delighted with my purchase and feel I could contact him even in future with any questions I might have. I cannot thank him enough.

Reply from Belmont Motor Group
Good service
Very good experience with Belmont Suzuki. Scott was extremely patient and helpful with my car purchase. I would recommend this garage. No sales pressure at all, Scott tried to find the car that was best for me. Wouldn’t hesitate to use them again.
Straightforward
Very straight forward process This was made simple by Lauren being polite and concise with any explanations Although car sold itself the paperwork and handover was smooth.
Great customer service
Must say that in the past I’ve held car salespeople in the same regard as pushy estate agents.
However, I’ve just had a really positive experience at Belmont Motors and cannot fault their customer service at all, particularly Lauren, who was far from pushy!!
Highly recommended if you’re looking for a new set of wheels!!
Great service
Great service. Really helpful and professional. Not pushy in the slightest. Pleasure to do business with and so easy. Wouldn’t hesitate to go back.
Donna
Generally a good experience
Generally a good experience. Dealt with Lauren Blyth in Sales. One or two very minor niggles with paperwork, but would have absolutely no hesitation in recommending this dealership and Lauren.
Brilliant Customer Service
We bought a car from Belmont Wallyford and we dealt with Lauren Blythe who was totally professional and proficient in every way . The whole process was a pleasure all the way through . We bought the new Suzuki Ignis and we are absolutely delighted with it .
Give them a try
Always very friendly but also switched on to the customers needs.
I recommend this dealership to all car buyers
Phenomenal Customer Service & Car!
Saw a car advertised with Belmont which was exactly the spec we wanted. We dealt with Scott who was amazing! The car was in showroom condition at 2 years old exactly as described over the phone. Scott went above and beyond as we came up from London to see it, he made sure the car was ready around our logistics and fetched us from the hotel to come and see it and dropped us back. We had phenomenal customer service from Scott. We are so pleased with the car and it was totally worth the trip up from London! Scott was a real pleasure to deal with - I could not recommend Scott and Belmont more!
Customer Service
Have to say that the customer service at Suzuki Wallyford is excellent. Been going there for a few years now and the Belmont Group generally has been very good. I seldom write reviews, but both the Sales and Service teams are fantastically attentive. Well done really enjoying my new IGNIS.
Excellent service as always from Belmont Wallyford…
Excellent service as always from Belmont Wallyford. I have been going there for a few years now. This is my 4th car from them. Thank you to Barry and Danielle who went above and beyond. A very happy lady driver.
Excellent service from Belmont…
Excellent service from Belmont Wallyford when buying a used car recently. Many thanks to Sean and Danielle for being so helpful.
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