Belmont Motor Group Reviews 

139
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Went into Belmont to enquire about a new Suzuki Vitara Automatic. John Robertson was very informative about what was available and pointed me in the right direction. I am delighted with the choice I... See more

Rated 1 out of 5 stars

Car booked for one day but kept longer as they ordered a wrong part. I had to make more visits due to not checking the bulletin by the staff. Promised to do more investigation but did nothing - no... See more

Rated 5 out of 5 stars

Fantastic experience at Belmont Garage. Received a fair trade in price for existing vehicle and purchased new Suzuki. From initial email right through to handover the whole process went very sm... See more

Rated 5 out of 5 stars

Lucas made the process very easy. Listened to exactly what we wanted. Made whole experience so simple. Would definitely recommend Belmont at Wallyford.

Company details

  1. Used Car Dealer

Written by the company

Belmont Group, the name you can trust. Selling new and used cars in Wallyford.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

139 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(139)

13 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

very happy customers

We have used Belmont Wallyford for the last 4/5 of our car purchases and always had a good experience from them.
Our latest purchase as with the others went through without any issues and was handed over in great condition.
We had the joy of dealing with John Robertson again for this car and he went out of his way to make sure we were happy with it.
Can highly recommend the whole team at Belmont Wallyford.

May 1, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service from John

Excellent customer service from John. Our 5th new Suzuki Swift over the years- wouldn’t go anywhere other than Belmont Suzuki at Wallyford - thank you !

April 18, 2022
Unprompted review
Belmont Motor Group logo

Reply from Belmont Motor Group

Thank you for taking the time to let us know about your experience and delighted it was 5 star, we look forward to seeing you again,
many thanks,
Belmont.

Rated 5 out of 5 stars

Great customer service

Was looking into a new car, and really liked the look of the Suzuki Vitara. Looked up Belmont garage as our closest to visit, so off we went. Staff were all very warm and welcoming. Janice on reception was lovely, John was busy with other clients as we were later than planned due to buses. However, Peter very helpfully came to our assistance to answer all my queries. No nonsense, none of the usual sales attempts to simply "land a sale", just answered my questions, explained everything to us in detail and went over all our options. Nothing was too much of an issue, all more than happy to help. We had information overload that day as we'd been to other garages too, and said we'd need time to think things through. Again no pushing or over the top antics to get us to make a decision.
We went home, had a think and it was more than clear that the Suzuki was not only our best option car wise, but also due to the general experience we had with Belmont garage and their team. Called back to say we wanted the car - drove home with it 5 days later.
Again process was smooth and professionally dealt with. Absolutely delighted with our car and looking forward to dealing with the garage again for our first year service. Cannot recommend enough.
Thanks again to all who helped us at the team.

April 17, 2022
Unprompted review
Belmont Motor Group logo

Reply from Belmont Motor Group

Jemma, thank you for giving Belmont the opportunity to provide you with great service and thank you for your business, we looking forward to seeing you again and our aftersales department will continue to look after you if you require any assistance with your new vehicle,
many thanks,
Belmont

Rated 5 out of 5 stars

John & Lorraine made buying my car an…

John & Lorraine made buying my car an absolute pleasure. I would recommend them to anyone 👍👍👍

April 16, 2022
Unprompted review
Belmont Motor Group logo

Reply from Belmont Motor Group

John, thank you for the review and we look forward to seeing you again, hope you are still loving the new wheels.
many thanks
Belmont

Rated 5 out of 5 stars

Very happy with service and John…

Very happy with service and John Robertson thank you for all your help in making the purchase of the Jaguar XJ happen.
Car is wonderful and preparation was second to none.
Definitely recommend the Belmont group!

March 23, 2022
Unprompted review
Rated 5 out of 5 stars

Can't have anything better to say about…

Can't have anything better to say about the team at Belmont. From the start they were so helpful, prompt and friendly. Was always kept up to date but never felt at all pestered. Would highly recommend! Main shout out to Daniels!

March 16, 2022
Unprompted review
Rated 5 out of 5 stars

Just collected my latest Suzuki Ignis…

Just collected my latest Suzuki Ignis from Daniels yesterday. From start to completion he was an absolute joy to deal with.Very informative super efficient and very friendly. Car well presented and I am a very satisfied repeat custmomer. Well done Belmont.

March 8, 2022
Unprompted review
Belmont Motor Group logo

Reply from Belmont Motor Group

Thank you for taking the time to tell us about your experience, we are delighted to have you as a satisfied customer and look forward to seeing you again.

Rated 5 out of 5 stars

Fantastic service

Absolutely fantastic service from Daniel..very knowledgeable and got me into another car quickly with no pressure...really nice guy he will go far !

March 6, 2022
Unprompted review
Belmont Motor Group logo

Reply from Belmont Motor Group

We are delighted to have you in a new car as quickly as we did Christina, look forward to seeing you again!

Rated 5 out of 5 stars

fabulous team

Bought 3 cars from Belmont all brand new and my next car is on order would not go past them for cars, servicing or repairs they do it all!

Great work, keep it up

December 21, 2021
Unprompted review
Rated 1 out of 5 stars

Belmont Wallyford...Extremely poor after sales service

Extremely poor after sales service from Belmont Wallyford, I bought a 2nd hand car 6 months ago and its been back for "repair" for 3 of those and still they are unable to advise when I will get the car back. Clearly sold a faulty 2nd hand car which they seem unable to get to the route cause of numerous faults. if I could rewind time would avoid this place like the plague.

November 9, 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look