Belvedere Clinic Reviews 

AVOID AT ALL COSTS!!!

On the 27th of August 2026, it has officially been one year since I paid my deposit of £500.00, followed by £4,500.00 to New You Lifestyle Limited / Belvedere Clinic!

I am £5,000.00 out of pocket with no surgery to show for it. Terrence Michael Barlette and Joanita Ndagire SCAMMED me!

I currently have a small claims court case against them, and I have collated all the evidence I have!

Below you will see the initial TP review I put on here about them, and I still feel as angry now as I did then!

NOT EVEN WORTH HALF a star!!
Badgered me for payments, after I had paid £500 deposit, saying they needed more funds to order the “equipment and medicine” - I am £5,000 down and no procedure!! I have asked Terry and Joanita for my money back and they have said NO!
I am reporting them to the police, I am approaching my solicitor and contacting my bank in hope to get my money back!
AVOID AT ALL COSTS!!!!

Having surgery was a big decision for me, and I was naturally nervous. From the moment I met the team at the Belvedere Clinic, I felt I was in safe hands.

My consultant was incredibly knowledgeable, kind, and reassuring. They took the time to explain everything to me, never made me feel rushed, and gave me the confidence to go ahead with the procedure.

The surgery on my inner thighs went exactly as planned, and the care I received before, during, and after was exceptional. My recovery has been smooth, I’m now fully healed, and I honestly couldn’t be happier with the results. It’s made such a positive difference to my confidence, and I’m so grateful for the care and professionalism shown throughout my journey.

A heartfelt thank you to my consultant and everyone at the Belvedere Clinic. I wouldn’t hesitate to recommend them to anyone considering cosmetic surgery. They truly made what felt like a daunting experience a positive one.

Vile scam company. Goes by name Newyou Life style Ltd now. AVOID. Cancelled my surgery multiple times since September last year. Denied to me that they sold their clinic (because it was so awful - was closed by CQC), even though it was up for sale on an auction site for all to see. Received a random phone call in January saying they would book me into another hospital and had the cheek to say to me that he wouldn't charge me any more, despite the costs of implants going up?! PLEASE NOBODY SEND THIS COMPANY ANY MONEY OR BE SWAYED BY THE CHEAP PRICES they claim to offer. It has caused me so much stress and left me £5k out of pocket. The Managing directors of this company (past and present) as named on Companies House are the biggest crooks going.

Nour, the physio therapist was excellent, highly skilled in her area of expertise. Friendly, approachable and patient in her assessment which resulted in my knee improvement within the three sessions, thank you and keep up the great work. Myles Byrne

Everyone here at Belvedere Clinc has been so friendly since day one.
They have been very supportive especially with being so busy I couldn’t thank them enough with all the efforts they have put in to make me feel comfortable, thank you again xx

This is from the manager himself.
My infection was during to nit responding to the drains . The surgeon said and I'm seeing him again on 19 December.
Now the clinic are not doing my eye operation even though I have a receipt of payment.
This is now going further... copy of email...

Dear Ms. Godden,

As you are aware, operations are being carried out at other hospitals in London and surrounding areas.
This is the way most companies in Cosmetic Surgery work.

When you contracted with New You Lifestyle Ltd, you were given a substantial discount. Your procedure would have normally cost £15,000.00. On top of this, your eye surgery would have cost an extra £7,000.00.
The company honoured its agreement to carry out your procedure which was 360 liposuction and tummy tuck and would have carried out your eye surgery at a later date.
However, despite being given formal instructions, post operatively on your procedure, by your own admission, you chose to engage in certain physical activity that disrupted the sutures that kept your wounds in a safe scenario.
This resulted in you returning to the clinic to have the sutures re-sutured in order to protect your wounds from infection.

The provider, where you had your surgery, did not make any charges to you. Normally the company would have made a charge.
You then returned with similar problems on other occasions, which resulted in costing this company substantial monies.

Due to these extra substantial costs, which by far exceed the money you have paid, the company is not prepared to carry out any further work without further payment.

This company has had to pay another clinic every time you attended.
As you well know, there was good reason why your sutures became detached.
On top of this, you made libelous untrue accusations on media platforms, which, due to the libel, are actionable.
At this juncture, the company does not want to discuss the reason why your sutures became detached, but if further negative comments are made by yourself or family, then clearly the company will have to instruct its legal team to start the necessary proceedings.

Yours sincerely,

New You Lifestyle Ltd And Pemberdeen laser Cosmetic surgery clinic Ltd
Show trimmed content

I can’t even write one good thing about this money grabbing disgusting place. They do not even deserve 1 star!

They cancelled my procedure 5 times due to ‘double booking’ and the ‘lift is broken’

My procedure was meant to be 22nd may, then got moved to 6th June, then got moved to 17th June and then the end of June. They had the audacity to ring me and say I am going to have to fight for my money.

I went there, paid a £1,000 deposit via bank transfer (THEY DO NOT OWE A CARD MACHINE) I then paid the remaining balance through a dodgy link. I am over £4,000 out of pocket due to them not giving my money back.

The experience I have had from the get go has been nothing but disgusting, the stress and upset this place has caused me is vile! They need to be seriously looked at, it’s disgusting the way they treat the patients who go to the with insecurities.

They think this is okay and disgusting. When I went to my consultation I was promised my procedure would go ahead, little did I know it would be cancelled 5 times now I am out of pocket. When you pay it’s new you lifestyle limited, the reason for this is because Belvedere clinic went into serious liquidation and have not paid their depts so they make you pay via a link to this account so they can pay of their CCJ’s it’s absolutely outragious. They are known for 3 different names it’s disgusting.

I have wasted nothing but my time at this horrid place. I wouldn’t wish my worse enemy to come here!!!!! Scammers and money thieves.

The place is now up on the auction for millions of pounds …. Shows they can’t pay their depts. they have serious problems with the public and press.

Absolutely vile if you ask me, unprofessional. Money thieves and nothing but lying consultants (if you call them that!)

Please do not waste your money , they make up the prices on the spot to, originally they said £4,800 over email and when I went in person they said £5,800 so I said no I have in writing you said this price… do not have one legal thing about this place.

Please use your money and go to a decent hard working place who actually want to help you.

They put on their instagram they are hiring for new surgeons and receptions (the previous ones left as they was not getting paid!) do not waste your time

Absolutely disgusting they need to be shut down. Money robbing thieves

Check list before using the Belvedere clinic-
Check the FCA website for the recent report.
Check the CQC for the past two reports and the most recent one from October 2025.
Watch con or cure season 3 episode 5 (dedicated to the Belvedere clinic)
Check out the owners of Belvedere clinic.
They use different business names like - medical commissioning Ltd.
Cosmetic London limited
New you lifestyle Ltd
Belvedere centre Ltd
on company house and the company’s they have liquidated.
They have caused so much hurt and spreading their lies.
Have a think of why they have these posts.
Please feel free
To contact me directly Belvedere clinic,
You still have £4k worth of my money.
I cried to you telling you my biggest insecurity’s. If you have worked there or had an experience please
Message me on Facebook.

My experience with Belvedere Clinic has been absolutely devastating. I trusted them with something deeply personal, and instead, they took my money and never carried out the procedure I paid for. It’s now been nearly 3 years, and despite countless emails and attempts to reach them, I’ve received no response, no explanation, and certainly no refund.

What makes this even more appalling is the pattern of deceit that has become clear over time. This clinic has repeatedly gone into liquidation, only to reopen under a different name — with the same people involved, using the same manipulative tactics. They continue to take money from vulnerable individuals, knowing full well that these procedures will never take place. It’s calculated, cruel, and deeply unethical.

They know exactly what they’re doing. They present themselves as professional and caring, but behind that façade lies a scheme built on false promises and emotional manipulation. They prey on people’s insecurities and hopes, convincing them to part with their money while having no intention of delivering what was promised.

I have seen through all the fake reviews they have added on Trustpilot and other platforms — glowing comments designed to cover up the truth and deceive potential clients. These fabricated testimonials are part of their ongoing attempt to appear reputable, but the reality tells a very different story.

For anyone who doubts this, I have solid proof and evidence to support every claim I’ve made. I’ve even hired a private investigator to ensure this operation is exposed and shut down for good.

To those responsible — you should be ashamed. You are not only stealing people’s money but also exploiting their trust and vulnerability. The way you continue to manipulate and mislead innocent people is absolutely disgusting.

Belvedere Clinic, or whatever name you choose to hide behind next, you will not get away with this. I will continue to fight until justice is done and you are stopped from harming anyone else ever again.

THE BELVEDERE CLINIC HAS FLAGGED MY REVIEW AS FAKE (IT ISN’T) AND WILL NO DOUBT BE TAKEN DOWN SOON AS TRUSTPILOT APPEARS TO TAKE THEIR WORD AS TRUTH.

NO, I WASN’T A DIRECT CLIENT BUT MY DAUGHTER WAS AND THEY HAVE SPENT YEARS TRYING TO INTIMIDATE, THREATEN AND SILENCE US BUT WE WON’T BE COW-TOWED TO BULLIES!!

BEFORE IT IS REMOVED, I BEG ANY POTENTIAL CLIENTS OF THIS SHAM OUTFIT TO READ THE NEGATIVE REVIEWS. THEY HAVE FORM GOING BACK MANY YEARS OF TAKING HUNDREDS OF THOUSANDS OF POUNDS THROUGH VARIOUS COMPANIES THEN LIQUIDISING BEFORE SURGERY IS DONE.

DO NOT BELIEVE THE POSITIVE REVIEWS, LOOK AT THE LANGUAGE USED; THERE’S A PATTERN THAT SUGGESTS THEY ARE POSSIBLY FAKE OR ‘ENCOURAGED’.

THE CLINIC IS UP FOR AUCTION ON 29/10/25 THROUGH TOWN AND COUNTRY AUCTIONS. DOES THAT SUGGEST A COMPANY THAT IS COMMITTED TO CARRYING OUT YOUR SURGERY LADIES AND GENTLEMEN! NOT A CHANCE IN HELL THAT IT IS WORTH £3M THOUGH; DELUDED FOOLS:)

For anyone that wants to view the latest (13 October 2025) Care Quality Commission Report (CQC) for The Belvedere Clinic and all its other companies, you’ll need to search for The Pemberdeen Laser Cosmetic Surgery Clinic Limited.

Lots of smoke and mirrors with this company as they’ll do anything to cover their actions.

Overall rating is INADEQUATE including for SAFETY. Let that sink in…..

You’ve been warned and take heed of the one star reviews; there’s a very common theme going back years!!

After winning in court back in 2022 due to these vile so called human beings taking £6500 of my money back in Jan 2021 for a surgery they didn’t complete due to a suspension notice by the CQC and never being paid back even though the court ordered them too. I’ve left it since 2022 as I knew I wouldn’t get the money back, I’ve decided enough is enough and I will be coming after these people again. (Joanita & Terrance). It’s been nearly 5 YEARS since they stole my money and I cannot believe seeing peoples reviews after reviews, that they’re still doing it. Myself and my mum made it so public that countless of women ended up coming forward (in the hundreds) and even a documentary on the one show was published about them. Enough is enough these “people” will not get away with this anymore. After lie after lie they tell and even putting lives in danger for performing terrible surgeries. I’ve just read the latest CQC report from this month and I just cannot believe what they are still doing, well actually I can. I accepted not getting my money and I was more happy seeing these people worried because of the action we were taking against them. But what I will not accept is them still doing to countless women who have worked hard for their money. I suggest The Belvedere clinic / cosmetic surgery London / Harley street group get a good rest over the next few days as it will be all starting again from me :).

Reply to the clinic after there rather bizarre and untrue comments to my post. - Number one, stop with the obsession over my mum and don’t ever post her name again … you should know better as you always try to get my post remove when I mention yours … TERRANCE/TERRY. ‘This women Davis”you refer me too is always one step ahead of you and that’s why you have a complete meltdown everytime I post because you are full of SO many lies. I won in court because you make up pathetic lies that hundreds even thousands are now starting to see. I actually now find it laughable at how desperate you are! you can keep my £6500 because what will end up coming out about you and your “clinic” will be far more enjoyable than that money.

Please DO NOT go anywhere near this clinic. Numerous people have had money taken from them and not received their surgery. Also please read their latest CQC report; Those that didn't get their surgery may well have had a very lucky escape. It beggars belief that in todays climate ‘hospitals’ like this are even allowed to exist, let alone perform major surgeries. Despite company being in other peoples names it is owned by and always been owned by the same dodgy old
Man, research previous owners of the company, known under various other before filing for liquidation, google them and the previous owner (whos name had to be removed from here) on Companies House! Robbing scum

1st thing SCAM SCAM!!!!! BEWARE!!!! so this was I would say 4 years ago I paid for my daughter to get her chest done and I worked very hard to save this for her. We went to the consultation discussed everything and then paid by bank transfer was given receipts etc. When she was due to go for her pre op this was cancelled as the "surgeon was sick " 2 days after I recieve a letter telling me the company had gone into liquardadtion and that I had lost me money. I was so angry and so upset. A year went by I phoned the company and made out I wanted to book an appointment and they was still making out they was trading and still to this day taking people's money. PLEASE PLEASE DONT GIVE THEM YOUR MONEY. I have since got my daughters chest done by enhanced in Hammersmith absolutely fantastic they was so good and everything has healed lovely.

This company is just scamming money out of so many people, it’s amazing they are still even advertising their services…
I am one of a huge number of people who trusted this clinic with major surgery only to be messed about on numerous occasions, different surgeons, changing surgery days then cancelling by email less that 24 hours before actual surgery.
Then radio silence.
Then a letter informing me that the company had gone into liquidation so bye bye £6500…
Not funny.
Then to find out that you’re not the only one this has happened too, it just makes me feel sick…
DO NOT USE THIS COMPANY, they will lure you in with I’m assuming ‘fake’ doctors and staff then take your money then cancel your procedure…
PROCEED WITH EXTREME CAUTION YOU HAVE BEEN WARNED…

I would like to start with how amazing the team have been at the belvedere. I was sceptical because of all the bad reviews I see. I had my surgery on the 11th September at one of there other clinics because there main clinic was undergoing renovation's, I am so happy with the outcome and the after care from the clinic have been outstanding.

Brilliant customer service and support. My surgery got cancelled on the 4th due to equipment not working properly. And I must say the staff have reassured me and gave me great support. Don’t always take the bad reviews as one.. I can honestly say they have been a delight. I’m still waiting on a date to be confirmed due to my own commitments. But Looking forward to having my surgery done.

Currently unable to get hold of anyone at the clinic for surgery - no phone numbers are working, no emails answered and even the surgeon seems to have been messed around. Surgery was due to go ahead in the spring but has been cancelled twice at a days notice with little / poor explanation about machinery not working/ not adequate. Was promised more information, a further reschedule and compensation for the additional delays and cancellation the following day, but nothing has come through. So disappointed as friends have used the clinic previously and had good results from the surgeons, but the administration team and those in charge of service bookings just don't seem to be able to get their act together. Still awaiting more information and an actual surgery date, and starting with legal advice to get the £5k back spent with the clinic already.

I’m impressed by this place, I took my wife here for her facial and we was greeted by a friendly receptionist who got us a drink and sat us down to explain the procedure. Although had a thorough consultation prior to this it felt good for my wife knowing the changes would make her feel good again. Friends of mine have been to countries where botched jobs get done, but my wife so pleased with the results.

I attended the Belvedere for a consultation and the staff were so friendly…the place is elegant and I was offered some dates. On my surgery date they were so professional and ensured safety was first.

I would definitely recommend this place for your cosmetic surgery. Great practice

If you are thinking of using the belvedere clinic / new you lifestyle then please DONT. I paid upfront (a total of £6800) and am now fighting to get my money back. My surgery was cancelled twice - the 2nd time was 2 days prior to surgery when I was calling to ask for an admission pack. The reason for cancellation differ depending on who you speak with - was it because the lift wasn't working or that the surgeon was given news of a terminally ill family member - I don't know. My calls were screened and ignored but when I called off another number the call was answered straight away. Please don't put yourself through the disappointment of using this company