Belvoir&Co Reviews 

856
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 124 reviews, reviewers had a great experience with this company. People frequently mention that the frames feel premium, sturdy, and exceptionally comfortable to wear every single day while providing crystal-clear vision. Consumers also love the trendy, stylish designs and appreciate the impressively fast shipping times that allow them to receive their new purchases without any unnecessary waiting. Some reviewers were not happy with the customer service team, mentioning slow responses, rude attitudes, or unhelpful replies when dealing with inquiries. Additionally, a few people experienced unexpected delivery delays or high extra charges for import duties that ultimately made the overall ordering process quite frustrating for them.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the glasses are beautiful, stylish, and of high... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the frames feel sturdy and comfortable.... See more

Delivery service

Customers consistently note ambiguous experiences with delivery_service, reflecting a wide split in opinions.... See more

Order

Users describe ambiguous interactions with order experiences, as feedback is sharply divided. While some... See more

Customer service

Customers had ambiguous experiences with customer_service. While many reviewers reported prompt and friendly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I received the package. Quality is super cool. Packing also pretty good! But the delivery time took so long!. I hope they should change the delivery company or take some actions about it. How ever I'm... See more

Rated 5 out of 5 stars

Ordered my first pair from Belvoir about 3 weeks ago after seeing them pop up everywhere, and I'm genuinely impressed. The frames feel solid. I'm not exactly gentle with my glasses and these have su... See more

Rated 5 out of 5 stars

My first order was the Willow Blue with Silver Frame - fitted perfectly and you can tell it’s of high end quality unlike other retail brands. My most recent order was the Willow Tea with Silver... See more

Rated 5 out of 5 stars

I’m really impressed with Belvoir & Co glasses. The quality is outstanding, you can immediately tell they’ve used the best materials, and the lenses are incredibly clear. They feel premium and com... See more


3.8

Great

TrustScore 4 out of 5

856 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

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3.8

All reviews

(856)

136 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality sunglasses

Great quality sunglasses. Ordered two on the buy one get one free promotion with a mystery gift and they sent another pair for free!! Great service when you contact them and delivery is super fast - thank you.

January 28, 2026
Unprompted review
Rated 4 out of 5 stars

Great Glasses

Bought 4 glasses for a great price, ABSOLUTE peak. Although delivery took some time but still nice products!

July 10, 2025
Unprompted review
Rated 1 out of 5 stars

Scam🔥 Please be aware if you purchase…

Warning! Scam Alert 🔥🔥
Please be aware that when purchasing sale products from this website, refunds are only issued via gift cards, not through the original payment method. There is no information or clear instructions about this on the sale product page. The company is dishonest and cheats customers by not disclosing their refund policy upfront. Nobody will check their terms and conditions, so they should clearly mention this in the product page.
This is a rubbish company and I had a very bad experience. Stay away!

November 30, 2025
Unprompted review
Belvoir&Co logo

Reply from Belvoir&Co

Hi Mubs,

Thanks for your review - In relation to sales items being non refundable, this is something which is stipulated on every product page in our policies available for viewing.

You have also read this before completing the return.

Rated 5 out of 5 stars

Incredible product

Incredible product. Great customer service & communication.

Very luxurious!! The gold frames go crazzzzzzzy!!

Who needs Cartier….when we got Belvoir &Co

December 18, 2025
Unprompted review
Rated 3 out of 5 stars

Not great

Ive now waited a month and some change and its finally on the way . It reached customs today and now im told I have to pay an additional $70 becuase they didnt pay the duty taxes-.- this was never mentioned to me. I read 100s of reviews saying dont and I did anyway. Don't make the same mistake as me. UPDATE- so they messaged me and said its in their policies. After searching their website for 5 minutes I managed to find the small print . That being said I revcieved the glasses and they're OK. They do feel pretty cheap which if I knew that I would have chosen a better frame to put a prescription in. All together after the frame, prescription , shipping and that duty tax I was in a little over $300. The frames certainly don't feel that expensive. If you just want sunglasses these are good but I wouldn't do prescription.

December 16, 2025
Unprompted review
Belvoir&Co logo

Reply from Belvoir&Co

Hi Austin,

Thank you for your review, however i'd like to point out your review is factually incorrect.

"We" don't pay duties and taxes. This is something you as the recipient are responsible for as communicated in our shipping policy T&C's which you would've read prior to ordering.

Dek

Rated 4 out of 5 stars

I received the package

I received the package. Quality is super cool. Packing also pretty good! But the delivery time took so long!. I hope they should change the delivery company or take some actions about it. How ever I'm happy about the product.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Best customer service ever

Best customer service ever! Needed a pair ASAP contacted them and arranged for just in time of when i needed . Reccommend to anyone and everyone.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Premium Quality Glasses & Outstanding Service

I’m really impressed with Belvoir & Co glasses. The quality is outstanding, you can immediately tell they’ve used the best materials, and the lenses are incredibly clear. They feel premium and comfortable to wear every day.

Customer support has also been excellent. They were quick to respond and very helpful, making the whole experience smooth and stress free.

Thank you so much.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely love the glasses I got from…

Absolutely love the glasses I got from Belvoir & Co! Great quality, great options, amazing customer service. I bought two pair (I did have to pay duties/taxes as I live in the US and they’re in the UK) and I will be buying more soon!

November 20, 2025
Unprompted review

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