The sales advisor (John), was extremely helpful and professional, made my experience easy and fuss free. Not over selling anything or overbearing, straight to the point and 100% about myself and my wi... See more
Company replied
Location
Switch locationUnit 2 Bridgewater Retail Park, Manchester Road, WA14 5PZ Altrincham, Cheshire, GB
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The lady who served / helped us was lovely and extremely knowledgeable. She led us through the different types of mattress from soft to hard with different spring set ups and even let us go past th... See more
Company replied
Despite arriving 30 mins before closing time we had the personal attention of one of the salesmen who asked questions to work out what type of mattress might be most suitable for us. He then took us... See more
Company replied
Jonathon was very knowledgeable and attentive being able to answer all our queries about the bedroom furniture we wanted. The buying process was smooth and efficient.
Company details
About Bensons For Beds - Altrincham
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2 Bridgewater Retail Park, Manchester Road, WA14 5PZ, Altrincham, Cheshire, United Kingdom
- 1619282704
4.6
Excellent
352 reviews
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Excellent service
Excellent service. Bed is so comfortable. Kept up to date with every stage of delivery which went smoothly with friendly delivery service
May 10, 2026
Reply from Bensons For Beds - Altrincham
Thank you for your wonderful feedback! We're so pleased you're enjoying your comfortable bed and that our delivery service was smooth and friendly.
Team Bensons - Jess
John’s infinite patience
John’s infinite patience and good humour made an experience which is potentially challenging for an 84 year old positively enjoyable.
May 15, 2026
Reply from Bensons For Beds - Altrincham
We're so glad to hear our team's patience and humor made a potentially challenging experience enjoyable. Thank you for your kind words!
Team Bensons - Jess
Pillow search
Looking for comfortable pillow due to neck issues.Janet really helped me.provided advice and different options and let me try them out with no pressure.
February 10, 2026
Unprompted review
Reply from Bensons For Beds - Altrincham
So glad Janet could help 😊 No pressure, great advice, and the chance to try options properly—thanks for sharing your experience with us✨
Fabulous and helpful service from start…
Fabulous and helpful service from start to finish can’t recommend them highly enough
May 4, 2026
Reply from Bensons For Beds - Altrincham
We're so happy to hear that you found our service fabulous and helpful from beginning to end! We appreciate your high recommendation very much.
Professional assistant
Welcoming, knowledgeable assistant
Good range of beds to choose from
April 30, 2026
Reply from Bensons For Beds - Altrincham
We're happy to hear you felt welcomed and found our team knowledgeable. We appreciate your feedback on our bed selection!
Team Bensons
Great customer Service
We were greeted by John from the sales team and asked what we were looking for. He was very knowledgeable and knew all the products on offer. There was no hard sell just answers to our questions which resulted in a sale. Great customer service.
April 26, 2026
Unprompted review
Reply from Bensons For Beds - Altrincham
That’s great to hear! We’ll be sure to pass your kind words on to John — thank you for choosing us.
Reply from Bensons For Beds - Altrincham
Thank you! 😊 We’re really pleased to hear you had another good experience with both the product and the service. We appreciate your continued support!
I am so lucky today (24/04/26) as soon…
I am so lucky today (24/04/26) as soon as I inter Bensons Altrincham, I was just want to see the prices, I wasn’t intending to buy. I see the manager (Chris) he came to me asking me “how can I help you today” I said I just want see the prices,. At the end of that visit I bought a bed and mattress and a wardrobe. Paid more that a £1000 and I was happy, he is very professional, and he know what he is doing,. Very helpful, and respectful, thank for him. Bensons Aly is very good place, but a bit expensive, any thing you imagine you can find, a tour with the manager (Chis) made every thing in you budget. He made for me lots of discounts. When I said buye buye I put my hands in my pockets and pulled them out, I found nothing.
Good Luke Chis and thank you sooooo much.
Kamal
April 26, 2026
Unprompted review
Reply from Bensons For Beds - Altrincham
Thank you so much, Kamal! 😊 What a brilliant story—huge thanks to Chris at our Altrincham store for turning a quick browse into a happy purchase (with great discounts too!). We’re delighted you left smiling! Enjoy your new bed, mattress, and wardrobe,
Megan | Customer Care Specialist!✨
Excellent customer service
The sales man Tim was very helpful, approachable and did his best to give us a great service. He explained everything clearly to us and helped us as we didn’t have our phones with us to get the discount code.
April 17, 2026
Reply from Bensons For Beds - Altrincham
We appreciate you taking the time to leave us such a fantastic review! We're so glad to hear that our sales team member was helpful, approachable, and provided you with great service.
Team Bensons
LOOK NO FURTHER FOR THE BED YOU WANT.You can test out the mattresses and…
You can test out the mattresses and pillows at Benson's for Beds Altrincham with no pushy sales talk.
Chris was friendly and informative and only offered good advice without being sales driven. Pleased with our choices.
The delivery was within a two hour slot on the day and the two guys were courteous and friendly.
The king size mattress must have been really heavy but they masterfully manoeuvred it upstairs with great care taken not to leave a trace of any scuffs.
I'd recommend the process from start to finish to anyone.
April 18, 2026
Reply from Bensons For Beds - Altrincham
Thank you for such a brilliant and detailed review! We’re so glad you enjoyed a relaxed, no‑pressure experience at our Altrincham store. Thanks so much for the recommendation.
Thank you for your positive review - Lauryn at Customer Care 💜
Reply from Bensons For Beds - Altrincham
Thank you for your feedback! We’re really pleased to hear you received swift, efficient, and friendly service — that’s exactly what we aim to deliver.
Thank you for your positive review - Lauryn at Customer Care 💜
Brilliant service
April 11, 2026
Unprompted review
Reply from Bensons For Beds - Altrincham
Thanks so much! We really appreciate your kind feedback.
- Megan | Customer Care Specialist!
Bed arrived on time and the two chaps…
Bed arrived on time and the two chaps were very helpful and pleasant.
April 4, 2026
Reply from Bensons For Beds - Altrincham
We're so happy your bed arrived on time and that the delivery team were helpful and pleasant! Thanks for your great feedback.
Altrincham Bensins have been brilliant
From first entering the Altrincham store we have been extremely impressed by the professionalism and helpfulness of the guys at the sales point.
April 4, 2026
Reply from Bensons For Beds - Altrincham
We appreciate your fantastic feedback! We're delighted to hear that you were impressed by the professionalism and helpfulness of our sales team at the store.
Good knowledge and communication skills
April 1, 2026
Reply from Bensons For Beds - Altrincham
Thank you! 😊 We’re pleased to hear you found the team knowledgeable with great communication skills. Your feedback is much appreciated,
Megan | Customer Care Specialist💤
Reply from Bensons For Beds - Altrincham
Thanks so much Justin! Great to hear everything was spot on — just as it should be!
We hope to welcome you back soon,
Megan | Customer Care Specialist✨
John was excellent
John was excellent. If we would have been given a hard sell we would have walked out. He took time to show us the different mattresses and th different options. All the staff that helped us that day were great. Thank you. We can’t wait for our new bed.
March 29, 2026
Reply from Bensons For Beds - Altrincham
Thank you for such lovely feedback! 😊 We’re thrilled to hear John took the time to guide you through the options with no pressure — that’s exactly the experience we aim for. It’s great to know the whole team made such a positive impression. We can’t wait for you to enjoy your new bed,
Megan | Customer Care Specialist🛏️✨
Great from start to finish
Great from start to finish. Helpful in the showroom even though I went home and ordered online. Kept up to date with delivery. Delivery men very professional and courteous. Would recommend.
March 10, 2026
Unprompted review
Reply from Bensons For Beds - Altrincham
Thank you so much for your lovely review! I’m really pleased to hear everything was great from start to finish. It’s wonderful to know you found our showroom team helpful, even when you chose to place your order online, and that you were kept well updated throughout the delivery process. I’m also delighted to hear our delivery team were professional and courteous on the day.
We truly appreciate your recommendation,
Megan at Customer Care
Good selection of beds
Good selection of beds, helpful, knowledgeable and friendly staff. Good experience overall.
March 10, 2026
Reply from Bensons For Beds - Altrincham
Thank you for your lovely review! We’re so glad you found a good selection of beds and that our staff were helpful, knowledgeable, and friendly. We really appreciate your feedback and are delighted you had a good overall experience,
Megan at Customer Care
I chose Bensons as it’s a well…
I chose Bensons as it’s a well established bed company. The staff were very helpful choosing the correct mattress for me.
March 7, 2026
Reply from Bensons For Beds - Altrincham
Mrs Walters,
We're happy to hear that our well-established reputation and helpful staff aided you in choosing the correct mattress. We appreciate your positive feedback!
Team Bensons
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