All shop and delivery personnel were polite and efficient. However, delivery was delayed by 20 days. (The fault of Brexit and not Bensons as some parts were made in Europe). When we asked about help w... See more
Company replied
Unit 2 A1 Shopping Park, White Way Retail Park, SG18 8NE Biggleswade, Bedfordshire, GB
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All shop and delivery personnel were polite and efficient. However, delivery was delayed by 20 days. (The fault of Brexit and not Bensons as some parts were made in Europe). When we asked about help w... See more
Company replied
Bensons -Biggleswade. Staff very pleasant and helpful. One of the things I liked was that they didn’t pressure you whilst I looked around the showroom. I would recommend them very much
I had read a quite a few negative reports so was a bit concerned. As it turned out so far everything has been perfect. I altered my order which they dealt with fine. They arranged a day and time to de... See more
Brilliant old fashion service. Mattress taken to bedroom by the very polite delivery guys.i didn't need them to unwrap it as im in the middle of decorating.
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Unit 2 A1 Shopping Park, White Way Retail Park, SG18 8NE, Biggleswade, Bedfordshire, United Kingdom
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Very helpful, professional and knowledgeable. Could not have done more to meet our needs.
Sultan was very helpful, was a easy and simple and everything was explained clearly, can't wait for the new bed
Excellent customer service and a relaxing, welcoming environment. Mohamed took his time to talk to us about our specific situation and recommended mattresses based on our very different tastes as a couple. The attention we received as customers goes far beyond any other stores in the area, and we felt very well cared for. Mohamed is a genius and inviting conversationalist. If I had to make a complaint, it would be that we couldn't spend more time getting to know him! Interesting fellow.
Mumin Ahmed, was very attentive and helpful whilst we were in the store.
A great selection for chose.
Very helpful young man.
But a long wait for the order to come which I do understand is because the headboards are made to order
Great customer service from Mohammed and great sale products
knowledgeable and helpful staff, gave various options for our requirements

Reply from Bensons For Beds - Biggleswade
Good shopping experience. Staff were friendly and knowledgeable.

Reply from Bensons For Beds - Biggleswade
We have been multiple times. This past time was to confirm our mattress "hardness". On arrival we looked at frames as well and headboards, but we ultimately found the mattress we originally planned to purchase. The salesman: Mohamed Hanif and his a Manager were very professional and courteous. Mohamed is an older chap and let us go about our business and made comments where needed and explained the differences. Ultimately he guided us or had us test out a few different from what we originally intended and we infact decided there and then to change our original purchase choice to one of the others he introduced to us. Store is clean and tidy, everything is there for what you need and loads of choices/design to view and ensure you're pleased with what you will be receiving. I'd buy again or recommend

Reply from Bensons For Beds - Biggleswade

Reply from Bensons For Beds - Biggleswade
Mo was a lovely man and treated my daughter and I very well indeed throughout our shop visit.

Reply from Bensons For Beds - Biggleswade
We visited the store to find a firm but comfortable mattress to replace an old, soft one that gave inadequate support for someone with chronic pain from a back injury. The sales agent was quick to understand our requirement and showed us a small range of products that might be suitable, taking care to explain the pros and cons of each. He gave open answers to our questions and at no point did we feel under any pressure. This approach gave us confidence in making the right choice when placing our order. All round it was a pleasant experience.

Reply from Bensons For Beds - Biggleswade
Hanif was very knowledgeable & advised when needed, we are very happy with our purchase & would highly recommend.

Reply from Bensons For Beds - Biggleswade
Very knowledgeable and helpful salesman, good product range, all dealt with very efficiently.

Reply from Bensons For Beds - Biggleswade
So far excellent but only just ordered my mattress would prefer to review once I have it to rate properly. Service was good & friendly.

Reply from Bensons For Beds - Biggleswade
Really friendly staff, choices of mattress's explained really well with no pressure to buy any particular one. We were left to discuss and make our own choice

Reply from Bensons For Beds - Biggleswade
The salesperson was knowledgeable and friendly, whilst the documentation took quite a long time this was made acceptable by the salespersons interactions.

Reply from Bensons For Beds - Biggleswade
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