When we first entered the shop a member of staff introduced themself and said if we had any questions or needed help with anything to give a shout. Then we were left alone to try out several beds and... See more
Company replied
Location
Switch locationUnit 2 Blyth Valley Retail Park, Cowpen Road, NE24 5TP Blyth, Northumberland, GB
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See what reviewers are saying
we bought a mattress in the Blyth branch. Lisa and her colleague could not be any more helpful. They did NOT push us to purchase the most expensive one, we started at the cheaper end. But loved the... See more
Company replied
From visit to showroom to delivery of mattress service was really good. Information given in showroom was really helpful and delivery was made with care and attention. Would recommend this company. Ma... See more
Company replied
Friendly staff we were given a lot of information then left to browse the store .no pushy salesperson just allowed to take our time and make the right choice ,with no pressure .
Company replied
Company details
About Bensons For Beds - Blyth
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2 Blyth Valley Retail Park, Cowpen Road, NE24 5TP, Blyth, Northumberland, United Kingdom
- 1670351535
4.9
Excellent
209 reviews
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Ben the store manager at your Blyth…
Ben the store manager at your Blyth store was brilliant. Insightful, helpful, no pressure, an all round pleasant experience. Thankyou Ben!
March 7, 2026
Unprompted review
Reply from Bensons For Beds - Blyth
Michelle Robertson,
We're happy to hear that you had such a pleasant and helpful experience in our store! We appreciate you acknowledging the great service you received. Thank you!
Team Bensons
Excellent professional delivery service by Andy and Adam!
Andy and Adam were very professional, polite and super quick! I have never seen a bed installed that fast! Both gentlemen are really good at what they do. They were patient to explain to me what I needed to do before I commenced sleeping on the bed and I would recommend Bensons For Beds anyday because of them and Davey who attended to me in the shop! Well done Guys!
March 5, 2026
Reply from Bensons For Beds - Blyth
Thank you for your fantastic review! I’m delighted to hear that Andy and Adam delivered such professional, polite, and incredibly quick service — it’s wonderful to know you were so impressed with their installation skills and care. I’m also pleased that Davey in the shop helped make the whole experience just as positive. Your recommendation means a lot to us, and I’ll be sure to pass your kind words on to the team.
— Megan at Customer Care
Reply from Bensons For Beds - Blyth
Susan,
We appreciate your positive feedback! We're so glad everything went smoothly, from your store visit to the final delivery.
Team Bensons
Professional staff
February 19, 2026
Reply from Bensons For Beds - Blyth
Thanks so much Mrs Walsh! Wonderful to know the staff’s professionalism stood out.
Your thoughts help us grow—thank you!
Megan at Customer Care
Friendly and helpful staff
Friendly and helpful staff from
Start to finish. High quality products and fantastic customer experience
February 19, 2026
Reply from Bensons For Beds - Blyth
We appreciate you taking the time to share your positive experience. We're happy to hear that you found our staff friendly and helpful and enjoyed our products.
Stewart - Team Bensons
Smooth process
February 9, 2026
Reply from Bensons For Beds - Blyth
Thank you so much for giving us 5 stars Mairi.
We’d love to serve you again in the future.
Megan at Customer Care
Excellent service
We needed a faulty mattress replaced. Customer service could not have been more helpful, as was the shop when we ordered a new one
January 30, 2026
Reply from Bensons For Beds - Blyth
Thank you for your lovely feedback Mrs Turton! 😊 We’re so glad to hear that our customer service team made the mattress replacement process easy and helpful, and that the store supported you just as well when ordering the new one. We really appreciate you taking the time to share your experience,
- Megan at Customer Care💜
Customer service in store and following purchase was excellent.
Customer service in store and following purchase
January 30, 2026
Reply from Bensons For Beds - Blyth
We appreciate you taking the time to share your experience with us. We're happy to hear that you were satisfied with our service,
Megan at Customer Care
Reply from Bensons For Beds - Blyth
We're delighted you received good service, a great price, and found our staff helpful. Our team appreciates your positive feedback!
Staff were friendly and professional
Staff were friendly and professional, also products & prices are excellent.
January 27, 2026
Unprompted review
Reply from Bensons For Beds - Blyth
We appreciate your positive feedback! We're happy to hear that you found our staff friendly and professional, and that you liked our products and prices.
Great customer service
Great customer service and professionalism from the assistant manager who served us. Very happy with the service and product.
January 26, 2026
Reply from Bensons For Beds - Blyth
We appreciate you sharing your positive experience! We're happy to hear that you were very satisfied with our team member's service and our product.
Reply from Bensons For Beds - Blyth
We appreciate you sharing! We are so glad that you found our staff helpful, friendly, and knowledgeable during your visit with us.
staff were all very polite and very helpfull.
staff were all very polite and helpfull.
January 22, 2026
Reply from Bensons For Beds - Blyth
We appreciate you sharing! We are so glad that you found our staff polite and helpful during your visit with us.
Ben was very helpful and informative
Ben was very helpful and informative, he explained things clearly and was friendly and not pushy. First class customer service throughout. Highly recommended!
January 20, 2026
Reply from Bensons For Beds - Blyth
We're happy to hear that the information provided was helpful and clear. It's great to know that you received first-class customer service and a friendly, pressure-free experience. Thanks!
Reply from Bensons For Beds - Blyth
We're delighted you had a fantastic experience with our salesman and delivery service. Thank you for your positive feedback!
Great bed
We were able to spend time looking, the sales assistant was very helpful but not pushy. He explained the different options clearly and arranged the delivery on a day to suit us. My daughter loves the bed.
January 18, 2026
Reply from Bensons For Beds - Blyth
We're happy to hear that you had time to browse and that our sales assistant was helpful without being pushy. We're also glad the delivery suited you and your daughter loves the bed!
Very knowledgeable staff
Very knowledgeable staff, extremely helpful. Quick delivery time and helpful delivery staff.
January 18, 2026
Reply from Bensons For Beds - Blyth
We're happy to hear our knowledgeable and helpful staff provided a great experience! We appreciate your feedback regarding the quick and helpful delivery.
Great value & service
We were very pleased with the service we received from Lisa in the store . She was very helpful and was able to assist us with our choices.
The offers were great and we purchased 2 beds because of this. The fact that we can delay delivery was good too and we are in the process of moving house.
January 12, 2026
Reply from Bensons For Beds - Blyth
We're pleased to hear that you were happy with the assistance you received in our store. It's great that our offers allowed you to purchase two beds and that delaying delivery is helpful during your move.
From walking into showroom help was on…
From walking into showroom help was on hand. Lisa was very knowledgeable, friendly and made it easy for us to choose our new matress
January 4, 2026
Reply from Bensons For Beds - Blyth
We appreciate you sharing your experience. We are happy to hear that our team offered helpful assistance and expertise in choosing your new mattress.
Easy friendly service
Lisa helped us choose without being too pushy like some can get and very friendly. Looking forward to receiving our new bed. Thank you
January 14, 2026
Reply from Bensons For Beds - Blyth
We're happy to hear that you felt comfortable during the selection process. We appreciate your kind words and thank you for your business. We hope you enjoy your new bed!
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