Bensons For Beds - Bournemouth Reviews 

244
TrustScore 5 out of 5

4.8

Unit 3 Mallard Retail Park, Mallard Road, BH8 9PL Bournemouth, Dorset, GB


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Rated 5 out of 5 stars

We visited Bensons for Beds Bournemouth and was helped by Rob. Originally we had planned to visit the bed store next door (we weren’t aware the Bensons for Beds was there!) however, we were all so imp... See more

Company replied

Rated 5 out of 5 stars

Rob took care of us. He was very professional,knowledgeable and a pleasure to deal with. We have not H’D our bed delivered yet so cannot comment further.

Rated 5 out of 5 stars

The whole experience of choosing and buying a new bed was made very easy due to the expertise of the salesman Roberto. He explained our options and answered all our questions. The delivery was very qu... See more

Company replied

Rated 5 out of 5 stars

What's to say excellent from start to finish, would highly recommend Bensons Beds, already have especially John from the Bournemouth store.

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Bournemouth

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 3 Mallard Retail Park, Mallard Road, BH8 9PL, Bournemouth, Dorset, United Kingdom

  • 1202529500

4.8

Excellent

TrustScore 5 out of 5

244 reviews

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4.8

All reviews

(244)

25,210 reviews in the last 12 months

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Rated 4 out of 5 stars

Buying a new bed.

Good to research on line but then discuss your needs with someone in person in store and also to actually see the colours available and also for the headboard. Good to see the actual headboard rather than just on line and again see the colours available. Also to be able to discuss the different mattress options and how to care for them. Altogether a good experience and purchase made.

December 3, 2024
Rated 5 out of 5 stars

Great customer service

Great customer service all the way from showroom to delivery.
The flip mattress has gone down very well with my son. Such a great idea

September 19, 2024
Unprompted review
Rated 5 out of 5 stars

Not an easy task

Choosing a bed is not an easy task but the staff at Bensons made it easier by answering all of our questions and giving us time to try countless mattresses countless times.
We eventually found the right bed for us and delivery is soon.

October 18, 2024
Rated 5 out of 5 stars

Saved over £1,000

Walked in I knew what I wanted the salesman showed me the mattress I wanted and he suggested that I try a mattress made especially for benson for beds similar to what I wanted tried it and it was more comfortable and over a £1,000 cheaper so,he was there for me and not selling me the most expensive mattress

October 7, 2024
Rated 5 out of 5 stars

Amelie in the Bournemouth store was…

Amelie in the Bournemouth store was superb. Went in without a clue of what to get, but then after discussion with Amelie I came out with a bed, mattress and headboard that I was really happy with. Very friendly, polite, knowledgeable and professional throughout the whole experience.

August 27, 2024

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