Lee was not pushy and showed my partner different options suitable for us My partber has issues with her back and we are able to find a matress that is comfortable for her.Everything was explained to... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Our visit yesterday at the Cannock Branch couldn't have been easier. We went in not entirely sure what we were after came away having ordered our new bed and mattress. Honestly the staff are super hel... See more
The lady that helped us with our order was lovely. She remembered us from a previous trip to the shop which was nice. I can't remember her name but she wore a shell bracelet. Great customer service in... See more
Staff in the store were friendly, helpful and informative. They allowed us a lot of time so that we made the right decision and did not rush us at all. The bed was delivered on the date we were giv... See more
Company details
About Bensons For Beds - Cannock605
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 5 Orbital Retail Centre, WS11 8XP, Cannock, Cannock, United Kingdom
- 1543578214
4.8
Excellent
147 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordering the bed was easy with Luke Murphy’s help can’t wait…
Ordering the bed was easy can’t wait for the arrival!
July 2, 2026
Reply from Bensons For Beds - Cannock605
We're so pleased to hear that ordering your new bed was an easy process! We hope you absolutely love it when it arrives.
Team Bensons
Reply from Bensons For Beds - Cannock605
We're glad you had a positive experience with our knowledgeable team. Thank you for your feedback!
Team Bensons
I was really pleased that everything…
I was really pleased that everything went well with the purchase of the bed the lady was very knowledgeable helped me choose the right bed for my daughter who is disabled & 20 stone we needed a strong base as the bed she had before was made up of slats which gave way & the bed was then sloping & she felt she was about to fall out so I’m hoping when the bed is delivered it will be perfect 🤞🤞🤞
June 5, 2026
Reply from Bensons For Beds - Cannock605
We're so happy to hear our team provided such knowledgeable assistance in selecting the perfect bed for your daughter. We understand the importance of a strong, supportive base, and we are confident this new bed will meet her needs perfectly. We appreciate you sharing your positive experience!
Team Bensons
Reply from Bensons For Beds - Cannock605
Thanks for the lovely feedback Sheila! We’re so glad you enjoyed the friendly service and plenty of choice in store — hope to see you again soon,
Megan | Customer Care Specialist✨
Good Cusomer Service
Visited Bensons as I knew they sold Slumberland beds & mattresses, which I currently have & was looking to replace with same brand.
Staff really helpful &friendly but not pushy. Gave good advice on the kind and range of beds available. Explained all about associated costs, delivery etc. Printed a quote out for me. Really happy with service received.
March 12, 2026
Reply from Bensons For Beds - Cannock605
Thank you so much for sharing your experience!
I’m really pleased to hear that your visit went so well and that our team were helpful, friendly, and gave you plenty of space without being pushy.
Thank you again for your lovely feedback. We’re delighted you were happy with the service,
Megan at Customer Care🌟
great staff to help you
magic experance in the store lots of beds to try out helpfull staff to help you 40 night to test the bed
what more could you ask for
December 22, 2025
Reply from Bensons For Beds - Cannock605
We're happy to hear that you had a magical experience in our store! It's great to know our helpful staff and bed testing period met your needs. Thank you for your positive review – Lauryn at Customer Care 💜
Great Staff and Delivery
Great Staff and Deliver y on the date stated at the point of purchase.
February 16, 2026
Reply from Bensons For Beds - Cannock605
We're happy to hear that you had a positive experience with our staff and timely delivery. Thank you for your positive review – Lauryn at Customer Care 💜
Reply from Bensons For Beds - Cannock605
We appreciate your review and are so glad you were happy with our advice and service. Thank you for choosing us,
Megan at Customer Care
The people who delivered were brilliant…
The people who delivered were brilliant nothing was too much trouble all round absolutely brilliant from start to finish
September 22, 2025
Reply from Bensons For Beds - Cannock605
We appreciate you sharing your experience! We're so happy to hear our delivery team was brilliant and helpful throughout the entire process.
Thank you,
Lauryn at Customer Care.
Sue at the Cannock branch was very…
Sue at the Cannock branch was very informative and answered all my questions. Gave me all the information I needed and was very helpful in helping me out in the choices of which bed to choose
June 30, 2025
Reply from Bensons For Beds - Cannock605
Thank you for the positive review! We are delighted to hear that Sue provided excellent service and helped you make the best choice for your bed. We strive to always provide informative and helpful assistance to our valued customers. See you again soon! Take care, Megan at Customer Care🛏️💤
Reply from Bensons For Beds - Cannock605
Thank you for your kind words! We pride ourselves on providing exceptional customer service and are thrilled to hear that our staff was able to assist you. We look forward to seeing you again soon! 😊
Reply from Bensons For Beds - Cannock605
We're so happy to hear that our staff was helpful and welcoming! It's great to know you received good advice and felt comfortable. Thanks for choosing us, Megan at Customer Care
Excellent service we got what we were…
Excellent service we got what we were after without fuss
February 13, 2025
Reply from Bensons For Beds - Cannock605
We appreciate you taking the time to share your experience. We're so glad our excellent service helped you get exactly what you needed!
Take care,
Megan at Customer Care
New Bed
We have used Bensons For Beds before. And we’re really happy with the service. So when it came to replacing our bed there was only one place for us to go. And once again Bensons delivered. We are looking forward to getting our new bed in the new year. Cheers
December 2, 2024
Good store, looked after well.
Ladies in store were really helpful.Not pushy like we experienced in other stores, giving us time to make a decision without feeling pressured. Looking forward to receiving our new bed.
November 17, 2024
Rachel is a star!!!!
Rachel the sales assistant was nothing short of brilliant and explained everything to me. I have never bought a bed before and her attention to detail from the start of the sale to the finish was excellent. She is a credit to the company!!!
5 STARS FROM ME!!!
November 3, 2024
Very friendly
Very friendly, and informative information was given and assisted me purchase items that suited me. Very happy and satisfied. would recommend to others. 10/10.
October 5, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.